This job announcement has closed

This position is located in the Office of Cuba Broadcasting (OCB), U.S. Agency for Global Media (USAGM). Incumbent serves as Digital Media and Social Strategy Division Director and is responsible for defining and delivering OCB's overall digital strategy; supervising Digital Media and Social Strategy Division personnel; and ensuring that news coverage is carefully selected, sourced, accurate, politically sensitive, and meets the needs of the target Cuban audience.

Learn more about this agency

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Reviewing applications

Open & closing dates

05/15/2023 to 05/30/2023
Salary

$124,026 - $161,231 per year
Pay scale & grade

GS 14
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Location

1 vacancy in the following location:
- Miami, FL
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Excepted
Promotion potential

14
Job family (Series)

1001 General Arts And Information
Supervisory status

Yes
Security clearance

Not Required
Drug test

No
Position sensitivity and risk

NCS/High Risk
Trust determination process

National security
Announcement number

EX-11964366-23-RD
Control number

725614700

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Clarification from the agency

Career transition (CTAP, ICTAP, RPL), the public, All U.S. Citizens. This position is an excepted service position, which includes a requirement for knowledge of Cuba, including its history, people, culture, politics, economics, and current events. Resume and application package must include experience and related information that provides a basis for meeting this eligibility requirement.

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As the Digital and Social Media Director, you will be responsible for duties to include, but not limited to:

Oversee and manage OCB's digital and social media strategy and the development and distribution of digital content, including:

Oversee and participate in the development and delivery of strategic digital deliverables, including research, analytics, audience profiling, and strategies for use of digital products across OCB.
Coordinate with the Central News Director for content development and overall programming strategies.
Champion the use of modern technology development and management approaches drawing heavily upon best practices from the consumer digital industry such as open source and agile development processes.
Create custom audience development strategies to ensure continued growth across digital platforms. This encompasses editorial planning, organic and paid campaigns, and technology recommendations to help journalists reach and expand audiences.
Monitor digital markets worldwide and keeps up to date on trends and developments.
Create a metrics-driven culture and workflow for digital media within OCB.
Guide a staff of journalists, social media and technical staff, creating content for the web and social media platforms.
Assign and provide editorial direction on story leads for the production of stories and investigative reports on various topics covered on the website and other digital platforms, suggesting topics to be emphasized, covered in-depth, supplemented with pictures, graphs, or links to related information, and similar improvements and enhancements and innovations to increase the effectiveness of martinoticias.com and proposes new projects to make the digital assets more competitive. Areas of innovation may include web news presentation, accessibility, comprehensiveness, interaction with other sections of the site, and interactivity with website visitors. Interactivity includes email exchanges, crowd sourcing, chat, blogging, and other evolving, web-specific forms of engagement.
Ensure that news coverage is complete, balanced, and appropriate for targeted Cuban audience.
Apply recognized journalistic standards and practices, to include the VOA/OCB Standards and Best Practices Guide, and ensure that copyright restrictions are respected on all OCB digital platforms.
Stay up-to-date on the kind of digital tools that 24/7 newsrooms use to reach and engage with audiences on web, social media, chat apps, newsletters, and other digital platforms.

Supervise a team of eight to 15 editors, journalists, broadcasters, and assigned contractors in the Digital Media and Social Strategy Division through subordinate supervisors.

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Conditions of Employment

U.S. citizenship is required.
Applicants must meet all qualification requirements by closing date of the announcement to be considered.
Applicants must complete online questionnaire.
This is a national security position. If selected, this position requires the completion of the SF-86.
Suitability Determination: If selected, you will be subject to a background investigation to establish your suitability for federal employment. The background investigation may include, among other aspects, a review of your credit and legal history.
This position is not covered by a Union Agreement.
This position has been designated supervisory requiring that the selectee serve on an initial appointment as a supervisor or manager serve a one-year probationary period.
If selected for this vacancy, you may be required to file the OGE Form 450 (Confidential Financial Disclosure Report).
The full performance grade level for this position is GS-14.
This position may require working nights, weekends, and holidays.
If you are a male applicant, born after 12/31/59, you are required to register under the Military Service Act. The Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Qualifications

Screen out factor #1: Applicant must eligible for an Excepted Service appointment under Schedule B, 213.3228. This appointment authority requires that the selectee have extensive knowledge of Cuba, including its people, culture, history, politics, economics, and current events. The basis for eligibility under this appointment authority MUST be clearly articulated in your resume to receive consideration.

Screen out factor #2: Applicant must have fluency in both English and Spanish languages that enables you to speak, read, write, report, and translate in both languages. This language screen out factor MUST be listed in your resume to receive consideration.

Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience, which is clearly documented in the resume and application, and which demonstrates that the applicant possesses the knowledge, skills and abilities to successfully perform the duties of the position and includes all of the following:

Using social media, including Facebook, Instagram, You-Tube, Twitter, Snap-chat, and other social media applications and platforms, to report the news and to present information in new and innovative ways, in order to engage and expand the target audience and to promote the Office of Cuba Broadcasting and its programming content.
Having experience as a broadcasting or journalist supervisor, team leader, project leader, or equivalent leading and managing the activities of a professional journalistic and/or broadcasting staff, in supporting print, digital, and social media new reporting.
Having journalism and reporting experience that demonstrates a knowledge of Cuba its history, economics, culture, socio-political development, and the full range of journalistic skills to select materials, tone, and style that will be most appealing to this audience.

Education

Education is not required for this grade level. It cannot be used for qualification purposes.

Additional information

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. For Military Selective Service Act requirement information, please visit https://www.sss.gov. Selective Service

2. Additional vacancies not reflected in the announcement that occur after the opening date of the vacancy announcement for position(s) identical (same grade, series and title) to the original vacancy may be filled from the selection certificate during the validity of the certificate.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

Once your application package has been received, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.

Competencies:

Creativity and Innovation
Journalism
Managing Human Resources
Social Media
Target Area
Written Communications

Possession of competencies must be addressed in a resume and/or cover letter. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating.

You will be placed in one of three rating categories:

Qualified Category-Applicants possessing experience that meets the minimum qualifications of the position, a numeric rating below 79.
Well Qualified Category-Applicants possessing experience that exceeds the minimum qualifications of the position, a numeric rating of 80-89.
Best Qualified Category-Applicants possessing experience that substantially exceeds the minimum qualifications of the position, a numeric rating of 90 and above.

Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

All applicants are required to submit the following supporting document type(s):
- Resume
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
- Cover Letter
- RIF Letter, Separation SF-50, or other document supporting ICTAP/CTAP eligibility
- Resume
- SF-50/ Notification of Personnel Action
Although the required documents listed in this announcement only indicates that a resume is required, other documents may be required in specific circumstances.

ICTAP: If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource Specialist listed in this vacancy announcement.
- To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
- To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
- You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
- Click the following link to pre-view and print the occupational questionnairehttps://apply.usastaffing.gov/ViewQuestionnaire/11964366 .
- After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
- It is applicant's responsibility to verify that information entered in the profile is accurate and all required documents are uploaded and submitted before 11:59 PM (EST) on 05/30/2023 of the announcement to receive consideration.
- Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload the documentation to the system by the closing date of this announcement.
- To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
- To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
- Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
- Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
Agency contact information

Robert Diamond

Phone

202-920-2400

Email

rdiamond@usagm.gov

Learn more about this agency

Next steps

Once the online questionnaire and application package is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

All applicants are required to submit the following supporting document type(s):

Resume

Applicants may also submit the following supporting document type(s), which may not be required for all applicants:

Cover Letter
RIF Letter, Separation SF-50, or other document supporting ICTAP/CTAP eligibility
Resume
SF-50/ Notification of Personnel Action

Although the required documents listed in this announcement only indicates that a resume is required, other documents may be required in specific circumstances.

ICTAP: If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

Help

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource Specialist listed in this vacancy announcement.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
Click the following link to pre-view and print the occupational questionnairehttps://apply.usastaffing.gov/ViewQuestionnaire/11964366 .
After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
It is applicant's responsibility to verify that information entered in the profile is accurate and all required documents are uploaded and submitted before 11:59 PM (EST) on 05/30/2023 of the announcement to receive consideration.
Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload the documentation to the system by the closing date of this announcement.
To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

Robert Diamond

Phone

202-920-2400

Email

rdiamond@usagm.gov

Learn more about this agency

Next steps

Once the online questionnaire and application package is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Reviewing applications

Open & closing dates

05/15/2023 to 05/30/2023
Salary

$124,026 - $161,231 per year
Pay scale & grade

GS 14
Location

1 vacancy in the following location:
- Miami, FL
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Excepted
Promotion potential

14
Job family (Series)

1001 General Arts And Information
Supervisory status

Yes
Security clearance

Not Required
Drug test

No
Position sensitivity and risk

NCS/High Risk
Trust determination process

National security
Announcement number

EX-11964366-23-RD
Control number

725614700

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/725614700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Digital and Social Media Director

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

Career transition (CTAP, ICTAP, RPL)

The public

Clarification from the agency

Videos

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Required Documents

How to Apply

Agency contact information

Robert Diamond

Phone

Email

Next steps

Fair & Transparent