Serves as a IT Specialist (SYSADMIN) in the IT Department of the Hale Koa Hotel.
2023 Cost of Living Allowance (COLA) for Honolulu, HI is 9.28%.
The first cut-off date will be on 31 May 2023. This position will remain open until filled with cutoff dates being the 15th and the last day of the month for the remainder of the announcement period for employment consideration.
Serves as a IT Specialist (SYSADMIN) in the IT Department of the Hale Koa Hotel.
2023 Cost of Living Allowance (COLA) for Honolulu, HI is 9.28%.
The first cut-off date will be on 31 May 2023. This position will remain open until filled with cutoff dates being the 15th and the last day of the month for the remainder of the announcement period for employment consideration.
Plus Non-foreign Area Cost of Living Allowance (COLA)
The area of consideration for this vacancy is US and Non-US Citizens
Performs work that involves planning and coordinating the installation, testing, operation, troubleshooting, and/or maintenance of hardware or software systems using standard principles, theories, concepts and methods for systems administration. Implements security plans, policies, and preventive maintenance schedules. Utilizes diagnostic tools and techniques to verify operability, optimize the functionality of networks and/or systems, and to diagnose/recover failed systems. Carries out routine maintenance, upgrade, and support of hardware, operating systems, and/or applications software. Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities. Manages network rights and access to systems and equipment. Interprets and applies information security and information assurance policy, principles, and practices in the delivery of systems administration services. Prepares and presents reports and briefings to technical staff.
Must possess or obtain (within 6 months of employment) and maintain Microsoft Certified System Associate (MCSA) Windows Server/Windows 10 OR Microsoft 365 Certified: Modern Desktop Administrator Associate certification and a minimum Information Assurance baseline security certification of Security+ equivalent (or higher certification) in accordance with DoD 8570.01-M, Information Assurance Technical, Level II technicians.
Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying: Principles and methods for integrating information systems components; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques; Systems administration methods; and IT security principles.
ONLY THOSE CANDIDATES MEETING HIGHLY-QUALIFYING CRITERIA WILL BE INITIALLY REFERRED. IF MANAGEMENT DOES NOT SELECT A HIGHLY-QUALIFIED CANDIDATE, THEY MAY REQUEST AN ADDITIONAL REFERRAL INCLUDING ALL QUALIFIED APPLICANTS. HIGHLY QUALIFIED CRITERIA FOR THIS POSITION ARE:
- At least 3 years of experience performing in a System Administration, Desktop Technician, or IT Helpdesk role.
- Knowledge and skill in principles and methods for integrating information systems components, such as basic networking fundamentals including subnetting, and/or switch and server configuration.
- Knowledge and skill in performance tuning tools and techniques such as a server hardware replacement, and/or network and cabling diagnostics.
- Knowledge and skill in system diagnostic tool and fault identification techniques.
- Knowledge and skill in systems administration methods, such as server configuration, and/or management of Active Directory/Azure, Group Policy, Domain Name System (DNS), or Exchange Server Management/Office 365.
- Knowledge and skill in IT security principles, such as system hardening, STIGS, conducting security audits, and/or vulnerability checks.
- Experience in implementing, testing, restoring, and performing system backups.
- Experience performing desktop support, customer service, or helpdesk tasks.
- Information Technology experience in a hotel environment.
- Experience with Point of Sales system and Property Management systems
- Experience working with virtualization platforms, including but not limited to Hyper-V and VMWare.
- Experience with Windows Server platform, including Windows Server 2008 R2, Server 2012 R2 or Server 2016.
- Experience and strong knowledge using Microsoft desktop applications such as Word, Excel, Teams, Outlook, and Powerpoint.
This job does not have an education qualification requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
The following documents must be submitted with your application:
You may submit your application packet using one of the two methods identified below:
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
