An official website of the United States government
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
This National Guard position is for a IT SPECIALIST (CUSTSPT) (TITLE 5), Position Description Number T57022P1 and is part of the IL RRB, National Guard.
Learn more about this agency05/16/2023 to 09/08/2023
$69,996 - $90,992 per year
GS 11
1 vacancy in the following location:
No
No
Occasional travel - You may be expected to travel for this position.
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent -
Full-time -
Excepted
None
No
Yes
IL-11963957-AR-23-174
725004900
About the Position: This is an open continuous announcement. Recruitment will continue through the announcement closing date until the position is filled.
As a IT SPECIALIST (CUSTSPT) (TITLE 5), GS-2210-11, you will serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified
GENERAL EXPERIENCE: To qualify for this position, your resume must reflect sufficient experience and/or education to perform the duties of the position for which you are applying. Your resume is key in evaluating your experience, as it relates to this position. Therefore, we encourage you to be clear and specific when describing your work experience.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 Level. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
SPECIALIZED EXPERIENCE: GS-11 Level - Must have one year of specialized experience equivalent to the GS-09 grade level in the Federal service in the normal line of progression for the occupation. Examples of specialized experience would typically include, but are not limited to: coordinating, installing, and continuously analyzing systems design, hardware and software; developing, recommending, and installing solutions and upgrades to ensure availability; performing system audits to assess security parameters and performance of IA controls within a network environment; optimizing the functionality and performance of hardware and software systems; analyzing, managing, and directing installation of any new hardware or software; providing proactive consultation and instruction with system users and technical specialists; providing customer technical assistance and support for all users; providing technical support to customers to ensure proper functional use of equipment and programs; determining customer requirements and assisting customers by recognizing and analyzing trends and providing instruction; conducting feasibility studies to identify and analyze system failures; coordinating frequency needs with command level spectrum management office; and installing, maintaining, and repairing hardware devices supporting a broad range of information and communications systems. This definition of specialized experience is typical of work performed at the GS-09 grade/level position or equivalent in the federal service.
OR
EDUCATION: Applicants may also qualify on the basis of education as follows: Must have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a degree with a major study in one of the following areas: computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. (Note: You must attach a copy of official transcripts.)
OR
COMBINATION OF EDUCATION AND EXPERIENCE: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You must attach a copy of your official transcripts.)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.
If you are using Education to qualify for this position: Applicants may also qualify on the basis of education as follows: Must have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a degree with a major study in one of the following areas: computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. (Note: You must attach a copy of official transcripts.)
OR
COMBINATION OF EDUCATION AND EXPERIENCE: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You must attach a copy of your official transcripts.)You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly.
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
To apply for this position, you must submit a complete Application Package which includes:
1. Resume - (Must not exceed 15 pages in length. Resumes over the 15-page limit will not be reviewed.) Your resume that clearly demonstrates experience that meets the requirements of this position as outlined in the "Qualifications" section. Your resume must contain identifiable information such as your name, address, and phone number. It must also show your work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. If you use Resume Builder, you are encouraged to save your resume to a Word document and upload the Word document in lieu of submitting your resume created through Resume Builder. This helps ensure you meet the 15-page resume limit.
2. SF-50 that shows you are a current permanent or indefinite employee with the IL National Guard.
3. Other supporting documents:The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50 (current and former Federal employees), documentation to support Veterans Preference claims. You will not be contacted for additional information.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11963957
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/725004900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
