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The incumbent serves as an Information Technology (IT) Specialist Customer Support and performs general duties to install, configure, troubleshoot, repair, and maintain computer systems at the Federal Election Commission.
This is a Bargaining Unit position.
GS-09 Salary Range: $64,957-$84,441
GS-11 Salary Range: $78,592 - $102,166
GS-12 Salary Range: $94,199 - $122,459
This is a developmental position leading to the full performance GS-2210-12 grade level.
05/01/2023 to 05/12/2023
$64,957 - $122,459 per year
GS 9 - 12
FEW vacancies in the following location:
No
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Excepted
12
No
No
FEC-11872678-OPM
722452700
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Current or former competitive service federal employees.
Current excepted service federal employees.
Current federal employees of this agency.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Family members of a federal employee or uniformed service member who is or was, working overseas.
This announcement is open to all US Citizens as well as current/former federal employees and individuals eligible under one or more of the following: veterans eligible for VEOA, disabled veterans receiving 30% or more disability compensation from the VA, military spouses under E.O. 13473, certain former overseas employees, present/former Peace Corps volunteers/employees or VISTA members; present and former Foreign Service officers and employees and Schedule A.
As the IT Specialist (Customer Support) in this position, you will:
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
Foreign education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, click here. You must provide translated transcripts.
FEC offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; or transportation subsidies.
If you receive a tentative offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:
Special Hiring Authorities for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
Additional selections may be made from this announcement.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process which will determine the best qualified candidates. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
You will be evaluated on the following competencies:
Customer Service
Oral Communication
Technical Problem Solving
Technology Awareness
For those applying under "the public":
Category Rating: Your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your résumé and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this position. If, after reviewing your résumé and supporting documentation, a determination is made that you have inflated your responses when compared to your background information, your category rating may be adjusted to more accurately reflect your skills and abilities, or you may be rated ineligible. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The quality categories are:
Best Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for this position.
Highly Qualified: Candidates in this category possess good skills and experience above the minimum requirements for this position.
Qualified: Candidates in this category meet the minimum education and/or experience requirements for this position.
The Category Rating Process does not add veteran's preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligible who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except for scientific or professional positions at the GS-09 level or higher).
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Continued from the "Required Documents" Section above:
Once your complete application is received, we will conduct an evaluation of your qualifications.
Additional phases of the review process will determine the best qualified candidates, and whether or not your application is referred to the selecting official.
You will be contacted directly if further evaluation or an interview is required.
You will receive notifications by email about the status of your application throughout this process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/722452700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
