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RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT)

Department of the Army
Army National Guard Units
MA ARNG, CHIEF OF STAFF
This job announcement has closed

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT), Position Description Number PDT5552000 and is part of the MA ARNG Chief of Staff, National Guard. This is a Non-Bargaining Unit position. The unit point of contact and contact phone for this position is: LTC Kevin Callahan at (339) 202-3055

Overview

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Hiring complete
Open & closing dates
05/08/2023 to 06/07/2023
Salary
$77,738 to - $101,055 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Hanscom AFB, MA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
No
Announcement number
MA-11932062-AR-T5-23-029
Control number
719975800

This job is open to

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Clarification from the agency

Nationwide - Open to all US Citizens

Duties

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1. Develops and implements Army policy and programs governing the implementation and management of Knowledge Management (KM) initiatives. Determines how content will be structured, shared, controlled and made accessible to meet the organization's needs. Recommends appropriate technologies to support current policies and practices. Advises on opportunities presented by emerging technologies for improvement. Develops guidance and policy on processes to institutionalize these practices within the ARNG that interface with civilian and other applicable networked systems. (30%)

2. Identifies and establishes roles and responsibilities for supporting a knowledge management environment. Builds knowledge working groups/teams across the Major Subordinate Commands (MSCs) throughout the state. Develops a migration plan for content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice. Promotes the KM model in the organization. Institutes a change management program to assist in moving toward a knowledge-centric culture. Employs various techniques to support the needs of the ARNG Staff through various knowledge mapping and audits. Ensures distribution of all knowledge management systems within all operational environments in support of ARNG modularity and transformation. Responsible for working with Program Executive Offices, NGB and Defense Information Systems Agency (DISA) to facilitate integration of software to ensure establishment of technical and procedural measures. Allows efficient and effective knowledge sharing between NGB, ARNG, DA, DoD, interagency partners, and other federal and state systems. (20%)

3. Collaborates with assigned KMs at all levels of DoD and Joint Staff. Ensures that the KM tools employed have the ability to attain effectiveness. Facilitates a formulated Knowledge Management Working Group (KMWG) from across all directorates and MSCs to integrate planning, development and implementation of knowledge programs. KMWG considers all commander's guidance, policy letters, plans/orders, and SOPs, and other sources when developing standard practices. KMWGs use collaborative web portals built on Web-Based Applications and data bases. Analyzes, develops, evaluates, advises and improves work methods and procedures through information management automation. Works unilaterally with a team of IT Specialists that perform portal administration and content management duties. Provides technological solutions to all levels of the organization. Resolves database management system DBMS inconsistencies across the organization in coordination with other information technology specialists and systems. Provides technical expertise and training on system operations, and web/portal management. (20%)

4. Defines and establishes KM tasks in support of the published policy. Serves as the KM transformation facilitator for continual improvement of processes throughout the organization. Identifies internal/external best KM practices. Establishes methodology for sharing these across Army systems and Staff, MSCs, CONUS Staff and augmentees deployed worldwide using the ARNG website/portal. Coach's communities of best practices across the organization. (15%)

5. Implements processes for identifying and validating Subject Matter Experts (SMEs). The KM will provide training to internal, higher, subordinate, lateral, joint, inter-governmental, and multinational mission partners. Develops training programs for senior leadership to implement knowledge management practices using Enterprise Information Systems (EIS) with the purpose, of encouraging knowledge management tools. Facilitates training and procedures to enforce KM guidance. Integrates training requirements stemming from knowledge management solutions into the overall training plan. Evaluates KM training programs and procedures to maintain the integrity of the program through continuous process improvement. Promotes KM proficiency throughout the organization. (15%)

Performs other duties as assigned

Requirements

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Conditions of employment

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Favorable background check is required.
  • Position is subject to provisions of the DoD Priority Placement Program.
  • PCS expenses will not be paid.
  • Males born after 31 December 1959 must be registered for Selective Service, see www.sss.gov.
  • Optional Form 306 is a required form, or you will be disqualified.
  • Reference Worksheet is a required form, or you will be disqualified (MUST use the form in the link below).
  • Veteran's Preference will apply. DD Form 214's are required for Veteran's Preference. If claiming Veteran's Preference for disability a Disability VA letter and SF-15 must also be submitted.
  • Visit www.usajobs.gov/help/working-in-government/unique-hiring-paths/veterans to learn more about Veteran's Preference.
  • Individual must possess a secret clearance and may be required to obtain a top secret clearance with eligibility to access sensitive compartmented information (TS-SCI).
  • Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually.
  • Incumbent shall comply with the requirements of the certification program and will be required to obtain and maintain certification. Certification requirements is IAT level I per DoD Instruction 8570.01-m.
  • The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver?s license is required.

Qualifications

*This is an indefinite position, tenure 3, with a time limit determined by the needs of the agency. Any permanent military technician who is selected for this position will become tenure 3. The selectee will receive the same benefits and entitlements as the tenure 1 employee, but will be considered tenure 3 for purposes of reduction in force. If a permanent resource becomes available, incumbent may be converted to a permanent appointment without competition*

AREA OF CONSIDERATION: Nationwide - Open to all US Citizens

SPECIALIZED EXPERIENCE: Must haveat least one year of specialized experience equivalent to at least the next lower grade level (GS-9) that equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of the position to be filled. (Please see Duties section for description of duties for this position)

Certification as a knowledge manager through accredited programs is desired.

Well-qualified applicants will demonstrate a Working knowledge of Microsoft SharePoint and will possess strong communication skills.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please follow all instructions carefully. Errors or omissions may affect your eligibility. Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

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