U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment.
Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.
Orients guests concerning use of facilities and equipment, and other facilities available.
Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash.
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, Chapter 2 to include a Tier 1 background investigation.
Employee may be required to stand for extended periods of time.
Qualifications
Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry. Good verbal communication and customer service skills.
Highly Preferred: Candidates that possess highly preferred criteria and meet the minimum qualifications above will be referred to the hiring manager first. Criteria is verified within the application package.
One-year hotel front desk experience is preferred.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
The Area of Consideration for this vacancy announcement is WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 12:00pm AKT by 12/29/2023 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
Allowances, Incentives, and PCS Costs:
Allowances, differentials, or incentives may be paid.
Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 11922892. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
Manually: Please refer to the "Additional Information" section of this announcement for instructions.
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 11922892. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
Manually: Please refer to the "Additional Information" section of this announcement for instructions.
