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Individual Taxpayer Advisory Specialist (Bilingual Spanish) (12 Month Roster)

Department of the Treasury
Internal Revenue Service
This job announcement has closed

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Overview

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Hiring complete
Open & closing dates
03/27/2023 to 01/12/2024
Salary
$37,696 to - $85,703 per year
Pay scale & grade
GS 5 - 9
Locations
29 vacancies in the following locations:
(AL2036) 204 S Walnut Street
Florence, AL
(AL1238) 820 S University Blvd
Mobile, AL
(AR 1316) 4375 N VANTAGE DR
Fayetteville, AR
(CA7898) 2525 Capitol St
Fresno, CA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
9
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
23-11876042C-WIB-0501-5T9
Control number
716036800

Duties

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WHAT IS THE WAGE AND INVESTMENTDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Wage and Investment Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

  • Assists and advises taxpayers in meeting their Federal Tax obligations. Assistance is technical, and covers the full range of individual income, excise, and employment taxes, as well as certain elements of all other kinds of taxes.
  • Conducts interviews with taxpayers to determine their tax situation, provide advice, and explains probable consequences of various courses of action open to taxpayers for the current and other tax years.
  • Discusses tax law impact with tax practitioners and accountants, review books and records to gain understanding of taxpayer's financial status (cash/accrual basis).
  • Confers with taxpayers and/or their representatives to explain issues involving the applicability of tax law, regulations, notices and account adjustments.
  • Contacts English and Spanish speaking taxpayers to resolve tax processing issues.
  • Assists taxpayers in preparing tax returns and explains the consequences of courses of action. Explains to taxpayers the collection and examination processes.
One or more vacancies may be filled at the other locations listed in the overview section of this announcement as they become available. Please see the "additional information" section for the locations that are currently being filled. The number of vacancies has not yet been determined for the following POD's. If vacancies become available in these locations, this announcement will be amended, and a new cutoff date will be established to fill the additional vacancies as needed.

Area 1 - DE0016; DE0051; DE0066; MA0131; MD1123; NJ0056; NJ4541; NY0350; NY6385; NY7064; NY7288; NY7304; NY7340; NY7357: NY7619: NY7629; OH0189; OH0208; PA0277; PA0596; PA0627; PA0656; PA0719; PA0896; PA0949

Area 2 - AL1238; FL0061; FL0067; FL2174; FL2214; FL2437; FL3279; GA2480; MD0055; MD0195; NC0113; NC2443; NC2598; PR4001; PR4028; PR4069; PR4070; SC0068; SC1149; SC2095; TN2190; VA0008; VA0088; VA0486; VA0712

Area 3 - AL2036; IL2337; MO2011; SD1317; TN2070

Area 4 - CA6116; CA7898

Requirements

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Conditions of employment

STANDARD POSITION DESCRIPTIONS (SPD):
PD96481, PD96482, and PD96483

Visit the IRS SPD Library to access the position descriptions.

  • Obtain and use a Government-issued charge card for business-related travel.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
  • This is a bargaining unit position.
  • Tour of Duty: Monday-Friday, 8:00 am - 4:30 pm.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Relocation expenses -No
  • Pay retention may be offered based on applicable laws and regulations.
  • If this position is covered by a formal development plan, pay retention will be offered where applicable based on law and regulation.
  • Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

Qualifications

You must meet the following requirements by the closing date of this announcement:

GENERAL EXPERIENCE/EDUCATION FOR GS-05: You must have three years of general experience one year of which was at a level of difficulty and responsibility equivalent to the GS-04 in the Federal Service. General experience for this position includes: Analyzing problems to identify significant factors; gathering pertinent data and recognizing solutions; planning and organizing work; and communicating effectively orally and in writing. Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Other experiences that may provide evidence of the knowledge, skills, and abilities necessary to perform the duties of the position to be filled. OR
You may substitute education for specialized experience as follows: 4-year course of study leading to a bachelor's degree from an accredited college or university.

SPECIALIZED EXPERIENCE/EDUCATION FOR GS-07: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: A knowledge of business practices, basic accounting principles, and Federal tax laws and regulations; and that required the ability to audit tax records, analyze systems and bookkeeping, use fact-finding techniques, and develop interpersonal skills. OR
You may substitute education for specialized experience as follows: 1 year of graduate education in a field of study such as: business administration, finance, accounting, auditing, taxation, or other related fields. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.

GS-07 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.

SPECIALIZED EXPERIENCE/EDUCATION FOR GS-09: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Knowledge of the Internal Revenue Code, regulations and administrative procedures related to the full range of personal, business, and other tax-related issues. Examples of qualifying experience include: Interpreting and applying rules and regulations; Interviewing others to elicit facts to identify and resolve problems; Communicating with others to elicit facts to identify and resolve complex problems; Analyzing financial documents, such as financial accounts, tax returns, financial statements, etc., to reconcile factual differences or to reconstruct missing facts, and; Deciding whether actions are in compliance with statutory provisions and/or procedural and policy requirements. OR
You may substitute education for specialized experience as follows: a master's or equivalent graduate degree in a field of study such as: accounting, finance, or business administration. OR Two full years of progressively higher level graduate education leading to a graduate degree in a field of study such as: accounting, finance, business administration or public administration. OR LL.B. or J.D., if related.

GS-09 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

You must meet the following special requirements:

BILINGUAL POSITIONS: If applying to a bilingual position, you will be required to demonstrate proficiency in Spanish. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

This is an open continuous announcement which allows applicants to apply through the closing date of the announcement. The announcement will be used to fill an anticipated 29 vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed in this announcement. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 04/12/2023, 05/12/2023, 06/12/2023, 07/12/2023, 08/14/2023, 09/12/2023, 10/12/2023, 11/13/2023 and 01/12/2024. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 12 months.
Current vacancies in the following locations:
1 vacancy - AR1316
1 vacancy - FL3007
1 vacancy - IL0236
1 vacancy - IL2549
1 vacancy - IL2558
1 vacancy - IL2636
1 vacancy - IN0133
1 vacancy - KS1607
1 vacancy - KY0086
1 vacancy - LA1340
1 vacancy - LA1399
1 vacancy - MN1600
1 vacancy - MO1991
1 vacancy - NE0531
1 vacancy - OK1431
1 vacancy - OK1477
3 vacancies - PR0468
1 vacancy - TX0163
1 vacancy - TX0230
1 vacancy - TX0297
1 vacancy - TX2007
1 vacancy - TX2096
1 vacancy - TX2292
1 vacancy - TX229
1 vacancy - VA0535
1 vacancy - TX0719
1 vacancy - WI1720

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement. Your application will also be rated and ranked among others, based on your responses to the online questions/assessment. Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

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