This job announcement has closed

The IT Specialist position is located in the U.S. Department of Veterans Affairs, Office of Information & Technology (OIT), Software Product Management (SPM) office. The incumbent will perform duties associated with one or more IT specialty areas required to support:

Clinical Applications
Kernel Infrastructure
Financial/Administrative Applications

Learn more about this agency

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Reviewing applications

Open & closing dates

03/28/2023 to 09/29/2023
Salary

$59,319 - $92,429 per year
The salary range listed reflects the GS base rate (not including locality). Upon selection, the salary will be adjusted to include locality.
Pay scale & grade

GS 11 - 12
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Location

FEW vacancies in the following location:
- Anywhere in the U.S. (remote job)
Remote job

Yes
Telework eligible

Not applicable, this is a remote position.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Competitive
Promotion potential

12
Job family (Series)

2210 Information Technology Management
Supervisory status

No
Security clearance

Other
Drug test

No
Position sensitivity and risk

NCS/High Risk
Trust determination process

Credentialing
Announcement number

CARX-23-11902129-SPr-OCA
Control number

715450800

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Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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This is a bargaining unit position.

Please read this public notice in its entirety before submitting your application.

Vacancies may not presently exist but may become available at any point during the opening period of this vacancy announcement. We will not review applicant resumes until there is a request to fill a vacancy.

You are applying to a public notice to fill current and future vacancies. Please note, that there may or may not be actual/projected vacancies when you submit your application. Your resume and supporting documentation will be retained with other applicants and reviewed as vacancies occur. You will not receive a notice regarding your application's status other than the initial acknowledgment until a request is received to fill a position.

This announcement will remain open until September 29, 2023. The initial cut-off date is April 4, 2023 OR the point at which the first 100 applications are received, whichever comes first. Applications submitted after 4/4/2023 may not receive consideration.

In addition, due to the potential of a high volume of applicants, not all applicants may receive consideration.

After the initial cut-off period, once additional requests to fill a vacancy are received, applications will be reviewed in increments of 100 based upon the date in which the application was received..

NOTE: Submitting multiple applications will change the order in which your application is received and reviewed. We will refer qualified applicants to the selecting official for consideration. The organization's hiring needs will determine the referral of additional applicants. Applicants will be notified about their application's status if referred or if we fill all vacancies.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

OPM Cyber Code 451- System Administrator

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compressed/Flexible Schedule: Available
Duty Location Status: Will work remotely from home
Position Description Title/PD#: IT Specialist/PD10103A, PD10102A, PD10103A, and PD10102a
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Physical Requirements: The work is sedentary, but may involve intermediate periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds) computer components and supplies, reaching, pulling, and working at a keyboard and monitor. Subject to call back outside tour of duty.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Selection(s) can be made at any advertised grade.

Major Duties:

Support Clinical, Financial/Administrative, and/or Kernel Infrastructure Centric VistA Applications at one or more facilities within the assigned Software Product Management office.
Create and maintain documentation on IT systems and infrastructure to include configuration standards, as-built diagrams and historical and trending information.
Plan, execute, and maintain IT systems, infrastructure, and operations.
Oversee or conduct backup and recovery tasks.
Implement operational and technical security controls.
Participate as a team or project leader with others in a virtual environment accountable to the division chief.

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Conditions of Employment

You must be a U.S. citizen to apply for this job.
Selectees are subject to a background/suitability investigation.
Designated and/or random drug testing may be required
Selectees may be required to serve a probationary period.
Selective Service Registration is required for males born after 12/31/1959.
A complete application package, i.e., Resume, Transcripts, etc., as required by the job announcement.
Selected applicants will be required to complete an online onboarding process.
Participation in the Seasonal Influenza Prevention Program for VHA Health Care Personnel (HCP) is a requirement for all Department of Veterans Affairs HCP.
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Must be proficient in written and spoken English.
Pre-employment physical evaluation may be required.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2023.

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: experience supporting Kernel Infrastructure VistA applications, Clinical VistA applications or Financial/Administrative VistA applications.

AND

You may qualify based on your education or experience as described below.

A transcript must be submitted with your application if you are basing our qualifications on education.

Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

GS-11 Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree;

OR

Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Specialized experience is defined as:

Supporting accounts, network rights, and access to systems and equipment;
Resolving hardware/software interface and interoperability problems;
Installing and configuring new or modified hardware and operating systems and applications software;
Monitoring server performance using performance monitoring tools;
Applying security rules to complete tasks and protect IT systems.

GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience is defined as:

Planning and scheduling the installation and configuration of new or modified hardware and operating systems and applications software;
Managing systems resources including performance, capacity, availability, serviceability, and recoverability in the event of system failures; implementing security procedures and tools;
Identifying and anticipating system/server performance, availability, capacity, or configuration problems.

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Per Office of Personnel Management General Schedule Qualification Policies, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, human resources director, or official documentation such as SF-52, SF-50 documenting an official detail/assignments, or other comparable documentation). The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties.

To receive credit for experience in your resume that is not within the official series and grade level of your position, you must provide official documentation of such experience as indicated above.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

Education

There is no education substitute or requirement for the GS-12 level.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

COVID-19 Pandemic Expanded Telework Program - Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Applicants will be referred in the order in which they were received.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Documents Accepted:
- Performance Appraisal
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Documents Required:
- Resume
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59PM (ET) on the day when a request is received to fill a vacancy.. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11902129.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

VHA National Recruitment Center

Phone

(844)456-5208

Email

VHANationalRecruitmentCenter@va.gov

Address

DAS Information and Technology - 103
810 Vermont Avenue NW
Washington, DC 20420
US

Learn more about this agency

Next steps

After you submit your complete application package, you will receive a notification informing you that the application you submitted has been received.

You will not receive any additional notifications and your resume will not be reviewed for qualifications until a position is requested to be filled.

If a request is received to fill a position, applicants will be evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) will be issued, and applicants will be notified of their status by email. You may be contacted if further evaluation or interviews are required or upon selection.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

Documents Accepted:

Performance Appraisal
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action

Documents Required:

Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59PM (ET) on the day when a request is received to fill a vacancy.. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11902129.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

VHA National Recruitment Center

Phone

(844)456-5208

Email

VHANationalRecruitmentCenter@va.gov

Address

DAS Information and Technology - 103
810 Vermont Avenue NW
Washington, DC 20420
US

Learn more about this agency

Next steps

After you submit your complete application package, you will receive a notification informing you that the application you submitted has been received.

You will not receive any additional notifications and your resume will not be reviewed for qualifications until a position is requested to be filled.

If a request is received to fill a position, applicants will be evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) will be issued, and applicants will be notified of their status by email. You may be contacted if further evaluation or interviews are required or upon selection.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Reviewing applications

Open & closing dates

03/28/2023 to 09/29/2023
Salary

$59,319 - $92,429 per year
The salary range listed reflects the GS base rate (not including locality). Upon selection, the salary will be adjusted to include locality.
Pay scale & grade

GS 11 - 12
Location

FEW vacancies in the following location:
- Anywhere in the U.S. (remote job)
Remote job

Yes
Telework eligible

Not applicable, this is a remote position.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Competitive
Promotion potential

12
Job family (Series)

2210 Information Technology Management
Supervisory status

No
Security clearance

Other
Drug test

No
Position sensitivity and risk

NCS/High Risk
Trust determination process

Credentialing
Announcement number

CARX-23-11902129-SPr-OCA
Control number

715450800

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/715450800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

IT Specialist

Department of Veterans Affairs

Office of Information & Technology (OIT), Software Product Management (SPM)

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

Career transition (CTAP, ICTAP, RPL)

The public

Clarification from the agency

Videos

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

VHA National Recruitment Center

Phone

Email

Address

Next steps

Fair & Transparent