U.S. Citizens and Status Candidates (this includes Merit Promotion, Status Candidates, Former Overseas Employees, CTAP, ICTAP, VRA, VEOA, 30% or More Disabled, EVHO, Schedule A, Military Spouses, Americorps, Peace Corps, Vista, Interchange Agreement Eligibles, and National Guard).
To serve as a senior Project Manager for projects across the Management Resources (MR)
service portfolio. Leads work within the External Partnerships group in the Business Operations
Office (BOO) on process improvement and system development projects with and for
departments/divisions across NIST, acting as the key interface between the users and the
project team to gather information, document processes, and confirm business requirements
with users.
Males born after 12-31-59 must be registered for Selective Service
Suitable for Federal employment
Bargaining Unit Position: No
Qualifications
Basic Requirements:
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience: In addition to the basic requirements, applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 level (ZP-III at NIST). Specialized experience is experience managing and supporting information technology systems and services, including experience with cloud-based CRM and/or operations workflow software, agile development methodologies, project management, process improvement, and change management.
Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application.
The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook.
This position is covered under NIST's Alternative Personnel Management System (APMS). The APMS is a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Find out more about the APMS here!
A probationary period may be required.
We may share your application package with other selecting officials at NIST with opportunities like this one. Additional selections may be made through this vacancy.
NIST strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities such as:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter and supporting documents to assess your qualifications for this position.
All applicants that meet the minimum qualifications will be referred to the selecting official for consideration. Under Direct Hire Authority, applicants are not rated and ranked and veteran's preference does not apply.
CTAP and ICTAP Eligibility: To be eligible for CTAP or ICTAP consideration, you must submit the required documents to establish eligibility (see required documents) and meet the minimum qualification requirements. You may be contacted to provide a response to assessment questions related to the position. To be considered CTAP or ICTAP eligible, you must receive a well-qualified score of at least 85 of out 100 on your assessment responses. Additional information may be found at: CTAP/ICTAP.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Click 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents. While working an application, you may review, edit, delete and update information. We'll automatically save progress made as you go, so any changes won't be lost.
- If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button): please contact the Agency Contact listed on this announcement between normal business hours (8:00 a.m. - 4:00 p.m. ET). If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number. If necessary, we will provide you with a technical support number for further assistance.
- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Resource Center. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.
Business Operations Office
100 Bureau Drive
Gaithersburg, MD 20899
US
Next steps
To check the status of this vacancy, log into USAJOBS account and select the 'Application Status' link. We will update applicant statuses when:
- A qualification determination is made. If found not qualified/eligible, no additional updates will be provided.
- Applications are referred to the selecting official.
- A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Click 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents. While working an application, you may review, edit, delete and update information. We'll automatically save progress made as you go, so any changes won't be lost.
- If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button): please contact the Agency Contact listed on this announcement between normal business hours (8:00 a.m. - 4:00 p.m. ET). If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number. If necessary, we will provide you with a technical support number for further assistance.
- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Resource Center. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.
Business Operations Office
100 Bureau Drive
Gaithersburg, MD 20899
US
Next steps
To check the status of this vacancy, log into USAJOBS account and select the 'Application Status' link. We will update applicant statuses when:
- A qualification determination is made. If found not qualified/eligible, no additional updates will be provided.
- Applications are referred to the selecting official.
- A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
