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IT Specialist (PLCY/PLN)

Department of Veterans Affairs
Immediate Office of the Assistant Secretary for Information and Technology
Office of Information Technology (OIT), Account Management Office (AMO)
This job announcement has closed

Summary

The incumbent leads OIT's interface with customer organizations and business lines within the assigned portfolios, ensuring that OIT resources are aligned with customer strategic objectives, goals, and priorities; that customers receive prompt support in resolving their day-do-day IT operational issues; and that their business processes and problem areas are understood by OIT's relevant executives, managers, and technical experts.

Overview

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Hiring complete
Open & closing dates
03/22/2023 to 03/28/2023
Salary
$117,518 to - $152,771 per year

The salary range listed reflects the GS base rate (not including locality). Upon selection, the salary will be adjusted to include locality.

Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Travel Required
25% or less - Travel required up to 20% of the time.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
CARX-23-11884007-TMu-DH
Control number
714383800

This job is open to

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Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

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This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

  • OPM Cyber Code - Program Manager 801.

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

This is not a bargaining unit position.

This job announcement will remain open for 5 business days.

The first 50 qualified candidates who applied will be considered for referral to the selecting official. Additional candidates will be referred based on hiring needs and/or Hiring Manager requests.


Work Schedule: Mon - Fri 8:00 am - 4:30 pm
Compressed/Flexible Schedule: Available
Duty Location Status: Will work remotely from home
Position Description Title/PD#: IT Specialist (PLCY/PLN)/ PD177860
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Physical Demands: The work is primarily sedentary, although some slight physical effort may be required.

Major Duties:
  • Knowledge of how information needs and collection requirements are translated, tracked
    and prioritized across the extended enterprise.
  • Knowledge of service management concepts for networks and related standards (e.g.,
    Information Technology Infrastructure Library, current version).
  • Skill in identifying measures or indicators of system performance and the actions needed
    to improve or correct performance, relative to the goals of the system.
  • Skill to translate, track, and prioritize information needs and intelligence collection
    requirements across the extended enterprise.
  • Ability to oversee the development and update of the life cycle cost estimate.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job.
  • Selectees are subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required
  • Selectees may be required to serve a probationary period.
  • Selective Service Registration is required for males born after 12/31/1959.
  • A complete application package, i.e., Resume, Transcripts, etc., as required by the job announcement.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the Seasonal Influenza Prevention Program for VHA Health Care Personnel (HCP) is a requirement for all Department of Veterans Affairs HCP.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Must be proficient in written and spoken English.
  • Pre-employment physical evaluation may be required.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/28/2023.

Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Specialized experience is defined as expert level technical and operational support and guidance to staff in matters relating to IT portfolio management and its applications. Developed and processed for the IT project portfolio, identifying potential areas where existing policies, procedures, and tools change and where new ones need to be developed.

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Per Office of Personnel Management General Schedule Qualification Policies, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, human resources director, or official documentation such as SF-52, SF-50 documenting an official detail/assignments, or other comparable documentation). The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties.

To receive credit for experience in your resume that is not within the official series and grade level of your position, you must provide official documentation of such experience as indicated above.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

Education

There is no education substitute or requirement for the GS-15 level.

Additional information

COVID-19 Pandemic Expanded Telework Program - Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

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