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Management and Program Analyst

Department of Commerce
National Telecommunications and Information Administration
First Responder Network Authority
This job announcement has closed

Summary

This position is with the First Responder Network Authority (FirstNet Authority), an independent authority within the National Telecommunications and Information Administration. Authorized by Congress in 2012, the FirstNet Authority's mission is to develop, build, and operate the nationwide broadband network that equips first responders with the necessary communications to save lives and protect U.S. communities. Come join the FirstNet Authority team and make a difference in Public Safety.

Overview

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Hiring complete
Open & closing dates
06/09/2023 to 06/23/2023
Salary
$112,015 - $172,075 per year
Pay scale & grade
ZA 4
Location
1 vacancy in the following location:
Reston, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
FNA-CMEO-23-OC-017 (DEU)
Control number
714341100

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Duties

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This position is located within the Department of Commerce, National Telecommunications and Information Administration (NTIA), First Responder Network Authority (FirstNet Authority), Office of the Chief Market Engagement Officer. The Market Engagement Office (MEO) is responsible for collaborating with stakeholders to enhance public safety's FirstNet experience. The Market Office Operations Division is responsible for reviewing and analyzing market intelligence to share public safety's use of FirstNet and needs with FirstNet Authority programs and our network partner, AT&T, for awareness and action.

The major duties of this position include, but are not limited to the following:
1. Applying project management and data analytical skills to support execution of FirstNet Authority's mission and goals.

2. Collaborating with subject matters experts to analyze, synthesize, and correlate market level intelligence from information gathered by the market engagement programs and lead production of internal tools such as project plans, dashboards and reports for use by internal and external stakeholders to help inform and prioritize efforts.

3. Conducting analyses of MEO's data sets to identify how MEO can present its operational performance, while also identifying potential data gaps to further improve its reporting, critical business processes, and decision-making.

4. Coordinating across FirstNet Authority to enhance processes and share information needed to inform the enterprise-wide data analysis effort.

5. Establishing and tracking MEO performance and progress by supporting, defining and implementing measures and indicators for MEO Operational Plan goals in coordination with MEO programs.

6. Performing as a Contracting Officer Representative (COR) or supporting the execution of COR duties.

The FirstNet Authority has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Salary Information
ZA-IV: $112,015 - $172,075 per annum

This vacancy may be used to fill additional positions as vacancies become available.

This vacancy is also announced as FNA-CMEO-23-OC-018 (MP) for those applicants who wish to apply and be considered under Merit Promotion procedures.

Requirements

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Conditions of employment

  1. You must be a U.S. Citizen.
  2. You will be subject to a background/suitability investigation/determination.
  3. You will be required to have federal payments made by Direct Deposit.
  4. You must submit ALL required documents and a completed questionnaire.
  5. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service system, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
  6. Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.

Qualifications

Minimum Qualification Requirements:

To qualify for this position, you must meet the Specialized Experience for the series/grade to which you are applying.

Specialized Experience


To qualify for the ZA-IV (GS-13/14 equivalent), you must possess at least one full year of specialized experience equivalent to at least the ZA-III or GS-12 grade level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience:

1. Planning, managing, and executing projects to accomplish program objectives and ensure they meet the organization's mission and vision.

2. Analyzing data and trends across an organization or business unit to identify success metrics, report on performance and progress, and recommend improvement areas. AND

3. Working collaboratively across an organization or business unit to accomplish the organization/business unit's objectives and support programs' efforts to improve process, project management, and data efforts.

Must meet all three.

NOTE: Contracting Officer Representative (COR) certification is highly desirable, but not required. If not already COR certified, training will be provided once onboard.

Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp

All qualification requirements must be met by the closing date of this announcement.

Education

Education is not a substitute for specialized experience at the level.

Additional information

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

Salary: Commerce Alternative Personnel System (CAPS) pay tables may be found under Salaries & Wages. The salary range indicated in this announcement will be adjusted for selected duty location.

The following incentives may be offered to selected candidate(s) at the discretion of the hiring manager: Recruitment and relocation incentives; student loan repayment; and leave credit for non-Federal service.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, we will review your application to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume, supporting documentation and responses to the online questionnaire will be made. Your responses to the online assessment will be used to measure the degree to which your background matches the requirements for this position. You are being evaluated under the Category Rating method, which means, if you are determined to be qualified you will be placed in one of three pre-defined categories. These categories are "Gold", "Silver", and "Bronze". However, your resume must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "Gold" category will be identified for referral to the hiring manager and may be invited for an interview. Veterans' preference rules for category rating will be applied.

Your answers to the on-line assessment will be used to evaluate your competencies in the following areas:

Analytical -using analysis or logical reasoning.

Risk Management - Knowledge of the principles, methods, and tools used for risk assessment and mitigation, including assessment of failures and their consequences.

Technology Application- Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

Technical Competence - Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

If you are a status applicant (current career or career-conditional Federal employee or former permanent Federal employee with reinstatement eligibility in the competitive service), or are eligible under a special appointing authority and you are selected under this vacancy, you may be subject to serving a new one-year probationary period.

To preview the assessment questionnaire click: https://apply.usastaffing.gov/ViewQuestionnaire/11887700

National Telecommunications and Information Administration

Agency contact information

Nina Ngo
Phone
703-787-1133
Email
Nina.ngo@bsee.gov
Address
First Responder Network Authority
12201 Sunrise Valley Dr.
Reston, VA 20192
US

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Learn more about what it's like to work at National Telecommunications and Information Administration, what the agency does, and about the types of careers this agency offers.

https://www.firstnet.gov/

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