Clarification from the agency

All United States citizens, nationals, or those who owe allegiance to the United States.

As a Communication & Information Coordinator (Public Notice Flyer), you will:

Administration:

• Directly supports the Deputy Chief Administrative Officer and team by writingand editing policy, presentations, talking points, information papers, meeting agendas, minutes and other written products on a wide variety of topics in engaging ways using appropriate technology.
• Provide communication support via writingand editing expertise to Deputy Chief Administrative Officer and team for special projects and assignments on a wide variety of subject matters with audiences at the highest level of senior leadership.
• Work with SMEs across the Division to create, curate and share a variety of content, including organizational learning, organizational health and training and development materials that support knowledge management and continued workforce development.

• Work in conjunction with the Deputy Chief Administrative Officer and team to administer knowledge management activities that support overall retention of Mission-critical and Mission-enabling information, including documenting, sharing and updating knowledge within and across the enterprise.
• Work with internal stakeholders and Subject Matter Experts (SMEs) to develop and design products that distill key knowledge, capabilities and processes.
• Create innovative products and delivery channels to communicate Mission-critical and Mission-enabling knowledge.
• Analyze feedback and evaluation data gathered from workforce initiatives and proposes communication and delivery channels for implementing improvements based on the data.

• Manage the Division communication platforms including SharePoint and Teams to ensure ongoing support for knowledge management of administrative, human capital, diversity, equity, & inclusion, wellness, and other related information.
• Develop, host, facilitate and prepare online and in-person events to engage EDA staff about Administrative and workforce updates.
• Develop content - videos, infographics, briefs, charts, etc. - for keeping communication platforms and channels up to date.

• Coordinate and analyze Administrative Division programs to ensure the full team, the Deputy Chief Administrative Officer and senior leaders are apprised of core operational aspects and priorities.
• Analyze tracking and progress for a variety of knowledge management, communications and workforce management and development, as well as supporting Offices across the enterprise to analyze and communicate complex information into plain language for all EDA staff to have the information the need, when they need it, to accomplish the agency's Mission.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use of possession of drugs.
• A trial period may be required.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/)
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• License required: No
• Pre-employment physical required: No
• Bargaining Unit Position: Yes
• Confidential Financial Disclosure Report (OGE form 450): No
• Permanent Change of Duty Station (PCS) Expense: Will not be considered

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/

Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the GS-12 level:

SPECIALIZED EXPERIENCE: You must possess one full year (52 weeks) of specialized experience equivalent to the GS-11 in the Federal service. Specialized experience is defined as experience:

• Developing, evaluating, and integrating various communication and engagement activities into a unified communication plan that facilitates the achievement of broad administrative objectives.
• Planning, designing, conducting, and evaluating the communication and of other programs to improve agency productivity, effectiveness, and efficiency of Communication as well as to resolve problems.
• Establishing criteria to measure and/or predict the attainment of assigned program goals and objectives.
• Developing video content and editing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

See 'Qualifications' Section.

The competencies/knowledge, skills and abilities needed to perform this job are:

• Oral Communication
• Written Communication
• Telecommunications
• Project Management
• Technology Awareness
• Technology Management
• Planning and Evaluating