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Information Technology Specialist (Network Services)

Department of Agriculture
Office of the Chief Information Officer
This job announcement has closed

Summary

There are Two vacancies available in one of the following potential duty locations:

  • Fort Collins, CO
  • Kansas City, MO
  • Beltsville, MD
While this position is mostly remote, you may be required to come into the office occasionally. The hiring office has request that you live within 50 miles of the duty station to make this possible.

Overview

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Hiring complete
Open & closing dates
03/22/2023 to 03/28/2023
This job will close when we have received 75 applications which may be sooner than the closing date. Learn more
Salary
$99,916 to - $145,617 per year
Pay scale & grade
GS 13
Locations
2 vacancies in the following locations:
Fort Collins, CO
Beltsville, MD
Kansas City, MO
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
23-CEC-113-P
Control number
712762700

This job is open to

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Clarification from the agency

U.S. citizens or U.S. Nationals; no prior Federal experience is required.

Duties

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As a Information Technology Specialist (Network Services), you will:

  • Provide network administration/configuration support; develop, maintain, and monitor the operations of a Infrastructure Operations Center; serve as a technical specialist for the local area and wide area networks within the Department of Agriculture's SCA-IT organization and operations.
  • Establish and manage vendor agreements; monitor vendor performance under maintenance agreements and other contractual obligations and informally arbitrates with vendors.
  • Identify proposed system changes, and participate in the review, compliance, and implementation of approved changes to ensure that they have met their objectives; and analyze/determine trends or problems occurring as the result of the proposed or implemented changes.
  • Participate in or prepare cost benefit analyses as they relate to equipment procurement; develop this data in sufficient detail and required format so that approval of request is facilitated.

Requirements

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Conditions of employment

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Key Requirements:
  1. Please refer to "Conditions of Employment."
  2. Must be a U.S. Citizen or U.S. National
  3. CEC offers alternative/flexible/telework schedules for eligible position
***IMPORTANT INFORMATION BELOW***
  1. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
  2. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)
  3. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.

Qualifications

You must meet the following requirements by the closing date of this announcement.

For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes:

Analyzing, defining, and implementing network requirements for a large scale multi-site enterprise level network environment; AND
Administrating and maintaining core network data center infrastructure supporting large scale multi-site enterprise level network environments; AND
Analyzing and resolving problems related to Network services provided; AND
Administering network monitoring and management software; AND
Analyzing operational issues to develop Network policies.

In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Additional information

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement Safer Federal Workforce Task Force 2 pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. ***THIS IS SUBJECT TO CHANGE, DEPENDENT ON THE APPEAL DECISION***

OTHER INFORMATION:

  • We may select from this announcement or any other source to fill one or more vacancies.
CONDITIONS OF EMPLOYMENT:
  • A one year probationary period may be required.
  • Must successfully complete a background investigation.
  • Pass a pre-employment security investigation
  • Public Trust - Background Investigation will be required.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System
    or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.

Our comprehensive benefits are very generous. Our benefits package includes:

  • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
  • A retirement program which includes employer-matching contributions.

Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

CEC has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Technical, Analytical, Communication, Reading, Judgment, Interaction and Reasoning

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified (highest quality category), Well Qualified (middle quality category), or Qualified (minimally qualified category), depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application. Your application may be reviewed by a Subject Matter Expert.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.

Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority.

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