Skip to main content
U.S. flag
Back to results

Social Services Assistant (Office Automation)

Department of the Army
Army Installation Management Command
Directorate of Human Resources (DHR), Army Community Services (ACS)
This job announcement has closed

Summary

About the Position: This position is located with the Army Community Services, Fort Campbell, KY. Fort Campbell lies on the Kentucky/Tennessee border between Hopkinsville, KY & Clarksville, TN about 45 miles NW of Nashville. Both visitors & residents enjoy the shops & eateries of downtown Hopkinsville & Clarksville. The cost of living is lower than the average for all major U.S. cities.

Overview

Help
Hiring complete
Open & closing dates
03/01/2023 to 03/07/2023
Salary
$42,022 to - $54,625 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Fort Campbell, KY
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel up to 5% of the time for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
6
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
SWDL231990704146
Control number
709733600

Duties

Help
  • Records and maintains statistical information on client contact and provided services.
  • Maintains confidential records of clients requiring referral and follow-up assistance.
  • Maintains liaison with human service agencies and organizations in the civilian community through membership on community agency councils, participation in agency-sponsored activities, and site visits.
  • Types a variety of correspondences such as fact sheets, newsletters, memorandums and informational flyers.

Requirements

Help

Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • A qualified typist is required for this position.
  • Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Current Department of Defense (DOD) Civilian Employee (non-Army)
  • Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998
  • Veterans Recruitment Appointment (VRA)


In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Specialized Experience: One year of specialized experience which includes experience working with the public, private or voluntary service organizations and/or staff to provide family program services to military family members and soldiers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

OR

Education: A half year (i.e., 9 semester hours) of graduate level education in a field directly related to the work of the position.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages.


You will be evaluated on the basis of your level of competency in the following areas:

  • Community Policing
  • Customer Service
  • Information Gathering


Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Applicants must meet eligibility requirements including time-in-grade, time-after-competitive appointment, minimum qualifications, and any other regulatory requirements within 30 days of the closing date of this announcement.

NOTE: To support the Advancement requirement you MUST submit a copy of your latest non-award SF-50 that reflects your highest grade held on a permanent basis along with your application/resume package. You must meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements. Failure to do so may affect your rating or consideration for employment.

Education

Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience.

Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please submit your foreign education evaluation with your application.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Career Program (CP) 53 - Medical position.
  • You may claim military spouse preference (MSP).
  • If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/.
  • The selecting official has requested a competitive and noncompetitive candidate list for this vacancy. If you are eligible for the noncompetitive list, you will be evaluated on basic and/or minimum qualifications, as applicable. While required to answer the assessment questions, noncompetitive candidates will not be evaluated against the competitive rating and ranking criteria. The selecting official may select from any of the candidate lists.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.