Clarification from the agency

Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees

WHAT IS THE FACILITIES MANAGEMENT AND SECURITY SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Facilities Management and Security Services Operations East
Facilities Management and Security Services Operations Mid-Atlantic
Facilities Management and Security Services Operations West

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Assists the specialist in assuring that one or more Facilities Management and Security programs operate effectively and meet customer needs. Reviews procedures, work provided by contractors, customer requirements, and work requests to assure they meet requirements and are complete, clear, and understandable.
• Reviews information provided by the Employee Resource Center (ERC), contractors, customers, FMSS staff, and from financial and workload reports to eliminate redundant requirements, clarify organizational and funding responsibilities, verify time frames, and explain FMSS processes to customers in other work areas.
• Collects information regarding timeliness, cost and quality of service delivery. Identifies products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections and assists the assigned manager and/or specialist in preparing procedural changes and explaining them to other FMSS staff and to customers.
• Assists with implementation and administration of various security program components, which could include such functions as Identification Media, Access Control Systems, Alarm Monitoring Systems, CCTV systems; participates in official security reviews and assessments and report preparation; maintains database and documents used to track and monitor security information; assists with emergency preparedness activities; and serves as a first responder during incidents.

Conditions of employment

STANDARD POSITION DESCRIPTIONS (SPD):
PD98205, PD98204, and PD98150
Visit the IRS SPD Library to access the position descriptions.

• If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
• Obtain and use a government-issued charge card for business-related travel.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE GS05: To be eligible for this position at this grade level, you must meet the basic requirements below. One year or (12) twelve months of specialized experience equivalent to the next lower grade (GS-4) in the Federal Government. Specialized experience is experience that is related to the work of this position and has provided you with the knowledges, skills and abilities required for successful job performance. To be qualifying, your experience must be sufficient to demonstrate: Knowledge of programs and operations sufficient to resolve recurring problems in clerical procedures within the assigned organization; Knowledge of and skill in operating a variety of office automation equipment, such as electronic memory typewriters, personal computers, word processors and/or printers; Knowledge of grammar, spelling, capitalization, punctuation and commonly used formats and terminology and the ability to meet and deal courteously and tactfully with customers.

OR A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

OR A combination of education and experience equivalent to that described above.

SPECIALIZED EXPERIENCE GS06: To be eligible for this position at this grade level, you must meet the requirements below. One year of specialized experience equivalent to the GS-5 level in the federal government. Specialized experience is experience that that is related to the work of this position and has provided you with the knowledges, skills and abilities required for successful job performance. To be qualifying your experience must be sufficient to demonstrate the ability to identify potential problems and gather information; Practical knowledge of a body of technical rules, guidelines, regulations and precedents applicable to the provision of facilities services; Basic working knowledge of theories, techniques and methodologies; Skill in meeting and dealing effectively with others to accomplish work assignments, clarify requirements and verify completion; and Basic knowledge of procedures used in drafting scopes for work orders, justifications, delivery and/or assembly requirements.

SPECIALIZED EXPERIENCE GS07: To be eligible for this position at this grade level, you must meet the requirements below. One year of specialized experience equivalent to the GS-6 level in the federal government. Specialized experience is experience that is related to the work of this position and has provided you with the knowledges, skills and abilities required for successful job performance. To be qualifying your experience must be sufficient to demonstrate a broad working knowledge of procedures used in drafting scopes for work orders, delivery and assembly requirements; Practical knowledge of an extensive body of technical rules, guidelines, and precedents applicable to the provision of facilities services; Working knowledge of theories, techniques and methodologies to determine the effectiveness of program operations; Oral and written communications skills to acknowledge requests, clarify requirements, explain procedures and; skill in meeting and dealing effectively with dealing effectively with others to accomplish work assignments.

AND

MEET TIME IN GRADE (TIG) REQUIREMENT: For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement. Your application will also be rated and ranked among others, based on your responses to the online questions/assessment. Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.