Planning, installation, configuration, testing, implementation, and management of the systems environment in support of the organizations IT architecture and business needs.
Planning, development, implementation, and administration of systems for the acquisition, storage, and retrieval of data; planning/ coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware/software systems.
Planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
Duties will be developmental in nature when the position is filled below the full performance level.
This announcement is recruiting for multiple Info Technology specialties including but not limited to: Applications Software, Information Security, Network, Data Management, Customer Support, Systems Analysis or Admin, Internet.
Cyber-Security Certification MAY be required for some positions as a condition of employment
This national security position, which MAY require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
This is NOT a remote work opportunity. If selected, the individual must be in the local commuting area of the position by time of appointment.
Qualifications
Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.
Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague
Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs
Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience
Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions
In addition to the Basic Competency Requirements listed above:
For Entry at the GS-07 Level:
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade n the federal service (GS-05), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment.
For Entry at the GS-09 Level:
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade n the federal service (GS-07), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For Entry at the GS-11 Level:
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade n the federal service (GS-09), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Applying knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
This position is developmental and selections may be made at the GS-07, GS-09, GS-11 entry levels. Once eligibility and qualification requirements are met, selectees will be eligible for promotion at management discretion to the GS-09 and GS-11 levels without further competition.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Qualifying education must be conferred or awarded within six (6) months of the closing date of this announcement.
Substitution of education for experience:
For Entry at the GS-7 Level:
One full year of graduate level education (or will have within 6 months from job post closing) in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or superior academic achievement (SAA) with a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks, may be substituted to meet the specialized experience requirement. Combination of education and experience is not applicable for this position. Additional information on S.A.A. and/or which Honor Societies are recognized click on the link to the Office of Personnel Management (OPM) Classification & Qualifications Standards: Superior Academic Achievement.
For entry at the GS-9 Level:
Master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree (or will have within 6 months from job post closing) in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Combination of education and experience is not applicable for this position.
For Entry at the GS-11 level:
A qualifying Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree (or will have within 6 months from job post closing) in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Combination of education and experience is not applicable for this position.
Combinations of education and experience are not applicable for this position.
Additional information
Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
Current students may apply up to nine months prior to completing their academic requirement.
To ensure consideration for future vacancies, candidates are encouraged to submit their applications early.
Individual position certification requirements are dependent upon the position being filled. The positions being filled may or may not have a certification requirement that are a condition of employment for the incumbent occupying the position. If there is a certification requirement that is a condition of employment, the requirement will be communicated at point of a tentative job offer.
COVID-19 WORKPLACE SAFETY PROTOCOLS: To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the COVID-19 vaccination mandate is not presently being enforced as a condition of employment for this position.
Moving expenses will NOT be paid.
Telework availability will be based upon the mission requirements and supervisory determination.
This is NOT a remote work opportunity. If selected, the individual must be in the local commuting area of the position by time of appointment.
Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits.
A one year probationary period may be required.
We may use this announcement to fill additional vacancies within 90 days of the closing date.
This position is Non-Exempt at the GS-7 & GS-9 grade levels and Exempt at the GS 11 grade level, from the Fair Labor Standards Act.
This position IS covered by a bargaining unit.
This position will be covered by a formal training under the DFAS Career Acclimation Program (DCAP). The purpose of this program is to develop well-qualified, well-trained, high potential employees for future positions within DFAS. Promotion is conditional based on performance, successful completion of training, and availability of higher graded work. Participants who do not successfully complete the program may be separated.
DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.
Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.sss.gov).
Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
All information included in the resume, required documents and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be referred to management for consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must provide a complete Application Package which includes:
Resume: you are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJOBS account; uploading in your Application Manager account; OR faxing. For assistance in preparing your resume, take a look at the DFAS Resume Tools.
Complete Assessment Questionnaire
Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation.
Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 03/31/2023, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the assessment questionnaire and upload your resume (required), and any other application documents.
Please ensure you click the Submit My Answers button to submit your application.
Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
DFAS - INFO AND TECHNOLOGY DIR OFFICE
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job. Only candidates meeting minimum qualifications will be referred to the hiring manager for further consideration and possible interviews.
You will be notified when selections are made. Individuals receiving a tentative job offer will be required to submit to a suitability/security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must provide a complete Application Package which includes:
Resume: you are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJOBS account; uploading in your Application Manager account; OR faxing. For assistance in preparing your resume, take a look at the DFAS Resume Tools.
Complete Assessment Questionnaire
Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation.
Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 03/31/2023, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the assessment questionnaire and upload your resume (required), and any other application documents.
Please ensure you click the Submit My Answers button to submit your application.
Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
DFAS - INFO AND TECHNOLOGY DIR OFFICE
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job. Only candidates meeting minimum qualifications will be referred to the hiring manager for further consideration and possible interviews.
You will be notified when selections are made. Individuals receiving a tentative job offer will be required to submit to a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
