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Web Content Specialist

Department of Health and Human Services
National Institutes of Health
All of Us Research Program
This job announcement has closed

Summary

Do you have experience developing health related Web sites, engaging public audiences, and evaluating communications materials and programs? If so, please consider applying to work at the All of Us Research Program as a Digital Communications Specialist/Web Content Specialist!

Overview

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Hiring complete
Open date: 01/20/2023
Closed date: 01/24/2023
This job will close when we have received 150 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following location:
Work site options
Telework eligible
Not applicable, this is a remote position.
Remote job
Yes
Relocation expenses reimbursed
No
Salary
$98,496 - $158,432 per year
Pay scale & grade
GS 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
NIH-OD-MP-23-11797347
Control number
699147500

Duties

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The duties include, but are not limited to:

  • Working in conjunction with other members of the web team, the user experience team, wide range of partners and other relevant stakeholders, to assess user needs and tasks, define content goals and strategies, and conduct content inventories and gap analysis.
  • Advising on web content design to meet overall program objectives
  • Analyzing proposals for new web pages and web content; designing web pages and websites in collaboration with partners and UX teams; overseeing the overall agency web presence.
  • Collaboratively monitoring and analyzing website performance metrics to guide and improve the content, functionality, and interactivity of the websites to increase visitor satisfaction and numbers.

Requirements

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Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • Males born after December 31, 1959 must be registered with the Selective Service.

Qualifications

You qualify at the GS-13 level, if you meet one of the following qualification requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: implementing web standard operating procedures, guidance, and strategic direction for various web properties; managing and coordinating publication of web content using a content management system; overseeing web development and project planning (i.e. maintaining web standards, reviewing for Plain Language and accessibility, etc.); coordinating the development of publication, audiovisual, graphics, and multimedia products; meeting with stakeholders and/or partners to assess new and ongoing needs in relation to web information and user experience; and developing communication plans.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/11797347

Education

This job does not have an education qualification requirement.

Additional information

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

  • A one-year probationary period may be required upon selection/placement.
  • PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
  • This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
  • This position is eligible for non-local remote work, a position designation where little to no onsite presence is required (e.g., once or twice annually). You may work anywhere in the U.S., including any of the territories. Worksites outside of the U.S. are prohibited. Your pay is determined by the geographically defined pay locality applicable to your approved worksite (e.g., home residence). Reporting to an NIH location may also be required during the onboarding process. Visit NIH's Remote Work page for more information and requirements.
  • We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s). Clearance of CTAP/ICTAP will be applied for similar positions.
  • The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • Visit our Applicant FAQs page for helpful information on the application process.
  • Visit our Total Compensation page and this sample for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • A) Ability to develop, implement and manage a web content strategy and provide leadership for a complex digital program.
  • B) Skill in written communication.
  • C) Skill in oral communication.
  • D) Ability to assess the effectiveness of web properties and make recommendations for improvement.


Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings by the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as having knowledge of your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin prior to receiving an offer. To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must substantively exceed the basic qualifications by scoring at least an 85 on the assessment and meet all eligibility, physical, medical, suitability, and all other requirements.

National Institutes of Health

The National Institutes of Health (NIH), a part of the U.S. Department of Health and Human Services, is the largest biomedical research funding organization in the world. NIH is made up of 27 Institutes and Centers, with a specific research agenda, often focusing on particular diseases or body systems. NIH employs approximately 18,000 employees in varied occupations, all supporting research efforts that improve health and save lives. For more information on NIH's mission and goals, and its 27 Institutes and Centers, visit the NIH website.

The All of Us Research Program is a historic effort to gather data from one million or more people living in the United States to accelerate research and improve health. By learning more about individual differences in lifestyle, environment, and biology, researchers will uncover paths towards delivering precision medicine. The program aims to engage a participant community that reflects America's diversity, including groups that have been historically underrepresented in biomedical research. With rich and evolving data contributed by participants over time-through surveys, electronic health records, biospecimens, wearable technologies, and more-the All of Us research platform will support discoveries that lead to new prevention strategies and treatments for foundational health challenges. Learn more at allofus.nih.gov.

Agency contact information

Melisa Miller
Phone
301-451-1823
Email
millermc@mail.nih.gov
Address
National Institutes of Health
6701 Rockledge Dr
Bethesda, MD 20892
US

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https://hr.nih.gov/working-nih/work-life

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