This position is in the Office of Civil Rights within the Federal Transit Administration. You will manage, among other civil rights programs, a national transit rider discrimination complaint program to help promote, ensure, and verify FTA funding recipients’ compliance with federal civil rights requirements.
Summary
This position is in the Office of Civil Rights within the Federal Transit Administration. You will manage, among other civil rights programs, a national transit rider discrimination complaint program to help promote, ensure, and verify FTA funding recipients’ compliance with federal civil rights requirements.
Applications will be accepted from any U.S. citizen.
Direct Hire Authority will be used to fill this position. The 'Rule of Three', Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy.
This is not a Bargaining unit position.
Manage programs and execute tasks that communicate and engage with internal and external stakeholders to promote compliance with federal civil rights requirements within the transit industry nationwide, advance equity and accessibility initiatives, and help ensure FTA’s adherence to internal equal employment opportunity requirements.
Oversee processing of discrimination complaints filed by members of the public against local transit agencies, primarily under Title II of the Americans with Disabilities Act; including processes related to tracking, analysis of issues, investigative approaches, and written responses.
Draft and review a high volume of correspondence addressed to the public, transit agencies, FTA personnel, and others related to program issues and trends, investigative findings, and evaluations.
Evaluate and document program performance; conceive of, propose, and initiate action plans to address or solve issues; and prepare and deliver regular reports and briefings to senior leadership that provide expert analysis regarding program status, trends, and proposed process changes.
Represent the Office of Civil Rights and FTA at meetings, conferences, webinars, and other events and communicate complex, technical, and/or sensitive information in a way tailored to meet the audience’s needs and advance the agency’s objectives.
Serve as a Contracting Officer’s Representative to manage contracts, task orders, or other agreements entered into on behalf of FTA for work involving civil rights program implementation.
The Ideal Candidate is an experienced program management professional who has excellent program management, analytical, and communication skills with professional experience in external federal civil rights programs and/or public transit operations or planning.
NOTE: If selected to interview for this position, candidates will participate in a structured interview process and will be given a topic to use to draft a writing sample.
You must be a U.S. citizen & meet specialized experience to qualify
Submit application and resume online by 11:59 PM EST on the closing date
Required documents must be submitted by the closing date.
Direct Hire Authority will be used to fill this position
CONDITIONS OF EMPLOYMENT:
SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection.
PROBATIONARY PERIOD: Applicants may be required to successfully complete a one-year probationary period (unless already completed).
Applicant must be able to obtain and retain a secret security clearance.
Qualifications
To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade.
To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include:
Experience managing programs or projects involving contractors, stakeholders, or teams.
Experience analyzing, evaluating, or investigating issues or problems and developing solutions.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Program Management- Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing programs and resources, including monitoring and inspecting costs, work, and contractor performance. Research - Knowledge of the scientific principles, methods, and processes used to conduct a systematic and objective inquiry; including study design, collection, analysis, and interpretation of data; and the reporting of results. Interpersonal Skills -Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
All applicants must meet all qualification requirements by the closing date of this announcement.
Additional information
This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.
Qualified CTAP/ICTAP candidates receive priority and will be referred to the hiring manager.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For this announcement, all applicants will be reviewed to determine if they meet the basic qualifications for this position, specifically the educational requirements. Applications that are verified to meet the basic qualifications will be referred to the selecting official.
Applicants will not be rated or ranked. Veteran’s Preference does NOT apply.
DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. All answers provided in the on-line process must be substantiated by a resume. If, upon review, it is determined that your resume and/or supporting documents do not support your answer choices, your application may be removed from consideration.
Please ensure that your work history provides enough details to support your answers.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USA Jobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 pm (EST) on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, FEDERAL TRANSIT ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com (Select "My USAJobs" and click "Applications". Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Qualified candidates will be referred to the hiring manager. Appropriate veteran's preference will be applied. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USA Jobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 pm (EST) on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, FEDERAL TRANSIT ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com (Select "My USAJobs" and click "Applications". Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Qualified candidates will be referred to the hiring manager. Appropriate veteran's preference will be applied. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
