This full-time PERMANENT remote position is located in GSA, Technology Transformation Services (TTS), and is responsible for improving the public’s experience by helping federal agencies make their services more accessible, efficient, secure and effective. The incumbent will serve as agency IT expert to perform analyses to improve business processes, solutions, practices, products, services or strategies based on user needs.
Summary
This full-time PERMANENT remote position is located in GSA, Technology Transformation Services (TTS), and is responsible for improving the public’s experience by helping federal agencies make their services more accessible, efficient, secure and effective. The incumbent will serve as agency IT expert to perform analyses to improve business processes, solutions, practices, products, services or strategies based on user needs.
TTS is seeking to fill multiple PERMANENT appointments at the GS-15 level.
This is a virtual/remote position.
Duty station to be determined upon selection.
Salary to be determined upon selection, depending on duty location.
Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
Any selections made will be contacted by Human Resources. No additional status notifications will be sent.
Your application status will not change from "application received/in review" even after the public notice has closed.
You must perform the following Major Duties utilizing expert level skill, mastery knowledge and significant IT experience:
GS-15:
Supervisory Duties:
Assigns, communicates and plans work assignments with each staff member, in conjunction with development of performance standards for critical job elements.
Provides technical and supervisory guidance to staff, reviews work for accuracy and compliance with instructions and policy, and recommends improvement of work methods.
Provides coaching, mentoring, and sponsorship to others in the organization, tailoring approaches to the needs of the employee.
Recommends position structure, interviews, selects, and trains employees.
Advises subordinates on technical and administrative matters and approves leave.
Incorporates equity and inclusion into plans for staff development, retention, training, speaking events, and experiential learning opportunities.
Senior Expert:
Serves as a senior expert in Information Technology managing and directing multiple highly complex and innovative IT projects and initiatives in one or more of the following areas : Policy and Planning Network Services, Enterprise Architecture Data Management, Security, Internet, Systems Analysis, Systems Administration, Applications Software, Customer Support, and/or Operating Systems.
Applies analytical processes to the planning, design, and implementation of new and/or improved/enhanced information systems to meet the business requirements of customer agency.
Applies expert technical IT and software knowledge to consult with and advise customer agencies in modern software development methodologies, tools, techniques, and ways of thinking to create enduring change and to spread the adoption and application of innovative IT tools and techniques throughout Government.
Uses expert analytical skills to apply a wide range of qualitative and/or quantitative methods for assessing and improving project outcomes.
Provides expert IT technical advice, leadership, and direction on all software delivery related issues for the improvement of the product, platform, or service.
Consults with agency partners to identify creative solutions that support administrative priorities and agency practices.
Fosters partnering agency relationships and works continuously to retain federal partners by balancing their IT needs with budget, emerging technologies, and long-term growth potential.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Register with the Selective Service if you are a male born after 12/31/1959
Direct Deposit of salary check to financial organization required.
If selected, you must meet the following conditions:
Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
Serve a one year probationary period, if required.
Serve a one year supervisory probationary period, if required.
Undergo and pass a background investigation (Tier 4 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area).
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS 15 step 1 salary range starts at $136,908 per year. The total salary will be determined upon selection and based on the associated GS locality pay table for your assigned duty location.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
QUALIFICATIONS
BASIC REQUIREMENTS: Have IT-related experience demonstrating EACH of the four competencies listed below:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
GS-15 LEVEL SPECIALIZED EXPERIENCE REQUIREMENTS: In addition to the Basic Requirements listed above, you must have one year of specialized experience. Specialized experience: Specialized experience for this role is defined as:
Experience leading the development, delivery or integration of highly complex digital products or services;
Experience crafting or creating product vision, strategy or road maps;
Experience with agile or iterative development methodologies;
Experience supporting the overall planning, management, and direction of a program or of projects;
Experience building alignment with stakeholders.
Education
This job does not have an education qualification requirement.
Additional information
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
Bargaining Unit status: This position is ineligible for the bargaining unit
On a case-by-case basis, the following incentives may be approved:
Recruitment incentive if you are new to the federal government
Relocation incentive if you are a current federal employee
Credit toward vacation leave if you are new to the federal government
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled from this announcement as needed; in this or other GSA organizations within the same commuting area, through other means; or not at all.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules and telework
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Submitted material will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Veterans' Preference does not apply to the direct hire recruitment procedures. Certain selections made under this notice will be processed as new appointments to the civil service. Current civil service employees might be given new appointments to the civil service. You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired. Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions. If you are an Interagency Career Transition Assistance Plan eligible or a GSA Career Transition Assistance eligible, you must be considered well qualified to receive priority. ICTAP/CTAP. Well qualified is defined as possession of the majority of competencies required for the position and will be determined, based upon a review of your resume against the competencies required for the position being filled.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules and telework
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
This Direct Hire Public Notice will be used to build a list/inventory of applicants that may be referred as vacancies become available. This public notice may close once all positions have been filled which may be before the actual closing date.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
This Direct Hire Public Notice will be used to build a list/inventory of applicants that may be referred as vacancies become available. This public notice may close once all positions have been filled which may be before the actual closing date.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
