This position is located in the Information, Ticket and Tours (ITT) Division of the Morale, Welfare and Recreation (MWR) Department Navy Region Southwest. The primary purpose of this position is to provide assistance and operational tasks in the sale and promotion of the day-to-day entertainment ticket operation and to serve as point of contact for information.
This position is located in the Information, Ticket and Tours (ITT) Division of the Morale, Welfare and Recreation (MWR) Department Navy Region Southwest. The primary purpose of this position is to provide assistance and operational tasks in the sale and promotion of the day-to-day entertainment ticket operation and to serve as point of contact for information.
Please see the "Who May Apply" section under the Qualifications section.
1. Responsible for selling a variety of numerous tickets to local sports and entertainment events in accordance with established procedures. May sell tours and cruise packages, as required. May be responsible for coordinating an annual travel fair. Assists, advises and provides information to patrons on purchases of tickets for upcoming events and availability of events. Answers questions and attempts to resolve problems. Refers unusual situations to manager.
2. Responsible for maintaining adequate ticket stock supply. Recommends replenishment of stock to manager. Recommends new ticket and tour vendors to supervisor. Initiates paperwork for ordering stock. Ensures proper receiving and issuing procedures are followed. May be required to ensure delivery of tickets to other outlets.
3. Assists with group sales and ticket discounts. Ensures that the welfare and recreation representatives are informed and advised of the numerous military group discount tickets and/or services available. Submits requests for flyers, website notices and other promotional materials to promote the ITT Office. Programs sales prices into a cash register and operates a cash register according to established cash handling procedures. Responsible for accountability of monies and change fund. Completes daily activity reports (DAR) and ensures proper deposit of cash receipts. Responsible for computer data entry of all inventory sales and receipts for all ticket outlets. Monitors total daily sales from all cashiers and reconciles with sales logs and inventories. Assists in the monthly inventory of tickets.
4. Assists in the annual preparation of the ITT Office NAF budget. Maintains property and equipment records, ensuring proper internal controls are followed to protect income, minor property, fixed assets, resale merchandise, supplies, records, etc. Ensures office is in neat order, ticket prices are current, and promotional materials are properly displayed. Performs other related duties as assigned.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
This position does not have a positive education requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 01/18/2023 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11790426
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
