This position is located in the Office of Inspector General, Office of Investigations (INV). INV has broad jurisdiction over criminal, civil, and administrative investigations of alleged violations of Federal laws, regulations, and policies relating to Department/) programs and operations. The incumbent serves as a Supervisory Criminal Investigator (Special Agent) with internationally delineated investigative responsibilities.
Summary
This position is located in the Office of Inspector General, Office of Investigations (INV). INV has broad jurisdiction over criminal, civil, and administrative investigations of alleged violations of Federal laws, regulations, and policies relating to Department/) programs and operations. The incumbent serves as a Supervisory Criminal Investigator (Special Agent) with internationally delineated investigative responsibilities.
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary
$132,368 to - $172,075 per year
includes 2023 pay table update
Pay scale & grade
GS 14
Location
1 vacancy in the following location:
Arlington
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - The duties of this position often require the incumbent to travel outside the duty station to accomplish the assignment.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - This position requires the incumbent to be available for an irregular work schedule, to include rotational shifts, nights, holidays and weekends. This position receives Law Enforcement Availability Pay (LEAP).
This vacancy is open for 14 days OR to the first 100 applicants who apply. If 100 applicants apply prior to the closing date, the vacancy will be closed the day the number of applicants is reached.
This position is located within the Investigative Technology and Analytics Division (ITAD) and support the mission of the Office of Investigations. The incumbent serves as the Director of the Digital Forensics Lab and has some of the various duties that may include:
Plan, organize, supervise, and conduct difficult and complex criminal investigations of alleged violations of Title 18, U.S. Code, such as fraud against the government, bribery, conflict of interest, improper and false claims, collusion, misuse of funds, conversion of government property, embezzlement, kickbacks, and other Federal statutes covering fraudulent activities; and the effects on the operations of the Department/USAGM.
Act independently, under the general direction of the Assistant Inspector General for Investigations (AIGI) and Deputy Assistant Inspector General for Investigations (DAIGI), Investigative Technology and Analytics Division (ITAD) to independently plan, organize, supervise, and conduct complicated criminal investigations that often concern senior career and appointed U.S. Government officials, as well as foreign citizens, both here and abroad. Accordingly, the incumbent must use tact and discretion, as these investigations are very frequently difficult to do and may be without precedence and may be in hostile environments.
Evaluate information reported through developed or reported leads to identify the issues involved and the types of evidence that are needed to prove or disprove the allegation. Perform record searches, review, and analyze contracts and business records, interview witnesses, develop informants, and conduct surveillances to establish the truth of the facts and facilitate the detection, identification, and prosecution of persons who violated or are attempting to violate the law. Coordinate investigative and prosecutive activities with Federal, State, and local agencies, as necessary. Write detailed reports of findings to be used in criminal, administrative, or civil proceedings. Testify to investigative findings, as necessary, and assist authorities in the development and execution of judicial and/or administrative plans.
Due to the digital forensics specialty of this position, the incumbent will supervise INV operational technology support by evaluating overall ITAD work load, staff workload and the importance of the support request. The incumbent then makes time sensitive assignments and follows up with staff to ensure the work is proceeding in a timely manner. The incumbent will conduct reviews verifying the integrity of staff work product and provide immediate feedback to ensure an error-free final work product.
Prepare written performance appraisals on subordinate employees. Review applications for vacancies, interview candidates, and make selections. Determine the need for personnel actions. Hear and resolve internal grievances and complaints. Determine and initiate required disciplinary actions. Approve leave. Provide advice, counsel, and instruction to employees on administrative and work matters. Ensure a continuing affirmative application of Department/USAGM policies concerning equal opportunity.
Further Equal Employment Opportunity by demonstrating fairness in recommendations for appointment and sensitivity to the development needs of all employees. Incumbent recognizes employees' achievements and demonstrates fair treatment of all individuals.
Verification of employment eligibility in the United States is required.
Must be able to obtain and maintain a Top Secret security clearance.
Must pass a pre-employment medical examination
New supervisors must serve a 1-year probationary period
Travel: Occasional Domestic and International travel may be required, 25%.
Financial Disclosure Required: Annual OGE Form 450.
Certification Required: CFCE, EnCE, ACE OR MiCFE. (description documents)
Incumbent must possess & maintain a valid driver's license.
Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. Education may only be substituted in accordance with the Office of Personnel Management (OPM) Qualification Standards Handbook. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order to be credited towards qualifications.
Certifications Required: Must possess at least one of the following certifications: • International Association of Computer Investigative Specialists, Certified Computer Forensics Examiner (CFCE) • Guidance Software, Encase Certified Examiner (EnCE) • AccessData, AccessData Certified Examiner (ACE) • BlackBag, Mac and iOS Certified Forensic Examiner (MiCFE)
Incumbent is required to successfully complete/previously completed one of the following: the Criminal Investigation Training Program (CITP) course(s) at the Federal Law Enforcement Training Center (FLETC). As an alternative, this training requirement may be satisfied by certification of completion of a comparable course of instruction, such as the FBI Academy New Agent Training, DEA Basic Agent Training, or U.S. Army CID Special Agent Course.
Lautenberg Amendment: This position authorizes the incumbent to carry a firearm. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition (Title 18, U.S.C., Section 922(g)(91)).
Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Qualifications
Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:
Experience planning, organizing, supervising and conducting complex Title 18 criminal investigations.
Experience evaluating information reported through developed or reported leads.
Experience developing digital forensic policy and procedures.
Experience coordinating investigative and prosecutive activities with Federal, state and local agencies.
Experience writing affidavits and detailed reports of findings.
Experience testifying to investigative findings.
There is no substitute of education for specialized experience for the GS-14 position.
In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:
Ability to assign, review, and supervise the work of others;
Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
Ability to adjust to change, work pressures, or difficult situations without undue stress;
Willingness to consider new ideas or divergent points of view; and
Capacity to "see the job through."
AGE REQUIREMENT: All applicants, except preference-eligible veterans, MUST be no more than 37 years of age upon entry into this position. If you are 37 or older, or will reach your 37th birthday, but have previously served in a Federal civilian law enforcement position which may exempt you from this age restriction, you must submit a copy of the SF-50, Notification of Personnel Action, that you received in that position. If you are a preference-eligible veteran, you must submit a copy of your DD-214 or eligibility letter verifying your veteran's preference eligibility.
Candidate must possess a valid U.S. driver's license.
This position requires the incumbent to carry a firearm while performing duties and maintain firearm proficiency and successfully pass periodic firearm qualifications. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. Title 18 U.S.C. Section 922(g)(9).
This position requires the incumbent to work an average of two or more Law Enforcement Availability Pay (LEAP) hours per scheduled workday, which may include evenings, nights and weekends. The hours worked will vary depending on the nature of the assignment.
MEDICAL REQUIREMENTS: The duties of positions in this series require moderate to arduous physical exertion involving walking and standing, use of firearms, and exposure to inclement weather. Manual dexterity with comparatively free motion of finger, wrist, elbow, shoulder, hip, and knee joints is required. Arms, hands, legs, and feet must be sufficiently intact and functioning in order that applicants may perform the duties satisfactorily. Sufficiently good vision in each eye, with correction, is required to perform the duties satisfactorily. Near vision, corrective lenses permitted, must be sufficient to read printed material the size of typewritten characters. Hearing loss, as measured by an audiometer. Average loss of no more than 30 dB in each ear at 500, 1000, and 2000 HZ. Loss of no more than 40 dB at 2000 HZ. Test performed without hearing aids. Since the duties of these positions are exacting and responsible, and involve activities under trying conditions, applicants must possess emotional and mental stability. Any physical condition that would cause the applicant to be a hazard to himself/herself, or others is disqualifying. The incumbent must pass periodic physical examinations, meet physical standards set by the Agency for the position, and otherwise fulfill the requirements for law enforcement positions of 5 U.S.C. 8336(c).
Prior to appointment, the person selected for this position must be determined physically fit by an authorized government physician to perform strenuous and physically demanding duties; and pass a medical examination reviewed by an authorized government physician.
TRAINING: Must successfully complete OR have successfully completed the Criminal Investigator Training Program at the Federal Law Enforcement Training Center, Glynco, GA; or equivalent training AND the Inspector General Investigator Training Program (IG-ITP) at the Inspector General Criminal Investigator Academy. Candidates will be required to sign a Training Agreement attesting to their understanding that failure to successfully complete the training will result in removal.
Additional information
For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
Demonstrated knowledge of principles of criminal and/or civil investigations, laws of evidence, rules of criminal procedure and precedent court decisions concerning the admissibility of evidence.
Demonstrated knowledge of agency regulations and related laws, requirements, procedures, and precedent court decisions.
Demonstrated skill in analyzing information in order to distinguish between relevant and irrelevant information or evidence.
Demonstrated knowledge of and skill in applying digital forensic investigative techniques and resources.
Ability to lead and teach others.
Demonstrated skill in the preparation of reports and other complex technical material;
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click here.
Qualified candidates are assigned a score between 70 and 100. Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for special priority.
If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience. This may result in a lower score, which may also eliminate you from consideration for this position.
Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity. Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume - your resume or any other written format you choose should contain the required information as specified in the “How You Will Be Evaluated” section. Insufficient information will result in an ineligible rating.
2. A completed online job specific self-assessment questionnaire through the Department’s automated system “Gateway to State”.
3. Transcripts - if you are qualifying based on education OR there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript(s) with your application. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment
4. Performance Appraisal - All current Federal employees and reinstatement eligible applicants must submit a copy of your most recent completed annual performance appraisal that includes the final rating. If a performance appraisal does not exist, is incomplete or unavailable, a Form DS-1812 (Applicant Appraisal) or equivalent form from another agency signed by the current supervisor is acceptable. Mid-year progress reviews will not be accepted.
5. All current Federal employees and reinstatement eligible applicants must submit an SF-50, Notification of Personnel Action, documenting proof of competitive status, tenure, position, grade level and step.
6. All non-competitive eligible applicants must submit proof of eligibility (i.e., SF-50 documenting the full performance level of a position held on a permanent basis).
7. Veterans who are preference eligibles OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 is preferable) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement.
For Sole Survivorship preference, you must provide a copy of your DD-214 (Member Copy 4 is preferable) or another form of official documentation which shows your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
If the appropriate information is not submitted to confirm the current or expected discharge status, dates of service, etc., you will not be considered as a preference eligible. To gain access to your DD-214 online, click here.
Current Federal employees applying under the Veterans Employment Opportunities Act (VEOA) must submit a qualifying SF-50 to show you meet time-in-grade requirements.
For more information on Veteran Authorities, consult the Vet Guide.
8. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you must submit the required supporting documentation (certificates, certifications, etc.) with your application.
9. CTAP/ICTAP eligibles must submit a copy of the appropriate documentation with their application. See links below:
10. If you are applying under a special hiring authority you MUST submit proof of eligibility with your application. For information related to special hiring authorities for veterans, click here. For information related to special hiring authorities for severely disabled persons, click here. If the information you submit is insufficient to verify your eligibility or you fail to submit any of the required documents, it will disqualify you from being considered.
11. All applicants who are not current Department of State employees must complete, sign, date and submit a Declaration for Federal Employment form (OF-306) with their application. The OF-306 will be reviewed in order to determine applicants’ suitability for employment, which may be obtained by clicking here.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To start your application, click Apply and we’ll walk you through the process where you’ll attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes.
Please carefully read all the instructions before you apply. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply On-line" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. If you submit a cover letter, you must also submit a resume. Please see the How You Will Be Evaluated section for specific information that should be outlined in your resume.
STEP 3: Answer the job-specific self-assessment questions on-line through the U.S. Department of State’s Gateway to State automated application system. The questions will be used to evaluate your qualifications and experience for this position.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section of this announcement, to the Department’s Gateway to State automated application system prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 or (703) 269-4944 between the hours of 7:00 a.m. and 7:00 p.m. ET
ALTERNATE APPLICATION PROCEDURES
NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail WILL NOT BE ACCEPTED.
U.S. Department of State
SA-39
Rosslyn, Virginia 22209
United States
Next steps
After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration for possible interviews in approximately two weeks after the announcement closes. After a tentative job offer, we will conduct a suitability review and/or security background investigation, which generally takes an average of at least two to six months.
You will be notified up to four times during the hiring process:
1. Upon receipt of your application. 2. Upon minimum qualification determinations. 3. After the certificate is issued. 4. After final selection is made.
For instructions on how to view the status of your application, please click here.
Multiple positions may be filled from this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume - your resume or any other written format you choose should contain the required information as specified in the “How You Will Be Evaluated” section. Insufficient information will result in an ineligible rating.
2. A completed online job specific self-assessment questionnaire through the Department’s automated system “Gateway to State”.
3. Transcripts - if you are qualifying based on education OR there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript(s) with your application. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment
4. Performance Appraisal - All current Federal employees and reinstatement eligible applicants must submit a copy of your most recent completed annual performance appraisal that includes the final rating. If a performance appraisal does not exist, is incomplete or unavailable, a Form DS-1812 (Applicant Appraisal) or equivalent form from another agency signed by the current supervisor is acceptable. Mid-year progress reviews will not be accepted.
5. All current Federal employees and reinstatement eligible applicants must submit an SF-50, Notification of Personnel Action, documenting proof of competitive status, tenure, position, grade level and step.
6. All non-competitive eligible applicants must submit proof of eligibility (i.e., SF-50 documenting the full performance level of a position held on a permanent basis).
7. Veterans who are preference eligibles OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 is preferable) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement.
For Sole Survivorship preference, you must provide a copy of your DD-214 (Member Copy 4 is preferable) or another form of official documentation which shows your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
If the appropriate information is not submitted to confirm the current or expected discharge status, dates of service, etc., you will not be considered as a preference eligible. To gain access to your DD-214 online, click here.
Current Federal employees applying under the Veterans Employment Opportunities Act (VEOA) must submit a qualifying SF-50 to show you meet time-in-grade requirements.
For more information on Veteran Authorities, consult the Vet Guide.
8. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you must submit the required supporting documentation (certificates, certifications, etc.) with your application.
9. CTAP/ICTAP eligibles must submit a copy of the appropriate documentation with their application. See links below:
10. If you are applying under a special hiring authority you MUST submit proof of eligibility with your application. For information related to special hiring authorities for veterans, click here. For information related to special hiring authorities for severely disabled persons, click here. If the information you submit is insufficient to verify your eligibility or you fail to submit any of the required documents, it will disqualify you from being considered.
11. All applicants who are not current Department of State employees must complete, sign, date and submit a Declaration for Federal Employment form (OF-306) with their application. The OF-306 will be reviewed in order to determine applicants’ suitability for employment, which may be obtained by clicking here.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To start your application, click Apply and we’ll walk you through the process where you’ll attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes.
Please carefully read all the instructions before you apply. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply On-line" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. If you submit a cover letter, you must also submit a resume. Please see the How You Will Be Evaluated section for specific information that should be outlined in your resume.
STEP 3: Answer the job-specific self-assessment questions on-line through the U.S. Department of State’s Gateway to State automated application system. The questions will be used to evaluate your qualifications and experience for this position.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section of this announcement, to the Department’s Gateway to State automated application system prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 or (703) 269-4944 between the hours of 7:00 a.m. and 7:00 p.m. ET
ALTERNATE APPLICATION PROCEDURES
NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail WILL NOT BE ACCEPTED.
U.S. Department of State
SA-39
Rosslyn, Virginia 22209
United States
Next steps
After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration for possible interviews in approximately two weeks after the announcement closes. After a tentative job offer, we will conduct a suitability review and/or security background investigation, which generally takes an average of at least two to six months.
You will be notified up to four times during the hiring process:
1. Upon receipt of your application. 2. Upon minimum qualification determinations. 3. After the certificate is issued. 4. After final selection is made.
For instructions on how to view the status of your application, please click here.
Multiple positions may be filled from this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.