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Digital Media Specialist

Federal Communications Commission
This job announcement has closed

Summary

This position is in the Office of Media Relations (OMR), Federal Communications Commission (FCC) located in Washington, DC.

RELOCATION EXPENSES WILL NOT BE PAID.  

THIS VACANCY ANNOUNCEMENT MAY BE USED TO FILL ADDITIONAL POSITIONS WITHIN 90 DAYS.

 

Overview

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Reviewing applications
Open & closing dates
12/20/2022 to 01/13/2023
Salary
$106,823 to - $138,868 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Washington
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Occasional travel may be required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - This is a full-time position. Work schedules, including telework, are at the discretion of the supervisor, consistent with agency policy and reentry planning.
Service
Competitive
Promotion potential
13 - This position is at the full performance level
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
DEU-OMR-2023-003
Control number
695830900

This job is open to

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Clarification from the agency

Open to all U.S. Citizens AND MERIT PROMOTION (MP) - STATUS CANDIDATES and NON-COMPETITIVE ELIGIBLES. MP candidates include Federal Employees, Agency Employees, competitive Reinstatement eligibles, VEOA, CTAP and ICTAP. Individuals eligible for non-competitive appointment under special appointing authorities may also apply for consideration (e.g. Individuals with Disabilities; Veterans [VRA, 30% Disabled]; former Peace Corps, AmeriCorps or Vista). Indicate how you wish to be considered.

Duties

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The Digital Media Specialist acts in a leadership manner interacting at the highest levels of the Agency with respect to the planning, development and use of social media tools. The Specialist supports the Agency by creating digital media content across a wide variety of social media platforms, including Twitter, Facebook, LinkedIn, Instagram, and others. This position primarily handles the social media content for the FCC, and the account representing the Office of the Chairwoman, and provides expert advice in the overall graphic design elements of the Commission's website and online elements produced by the Commission.  The Digital Media Specialist establishes best practices and business cases for the use of new and existing social media tools, and researches, evaluates, and recommends which technologies can best help the Commission communicate online messaging to meet its mission. This position develops standards, guidelines and protocols for the design, production and delivery of social media programs that are fully compliant with federal accessibility standards; and develops and writes a variety of informational materials (e.g. reports, web content, briefing papers, etc.) for management describing the status of the FCC's digital media footprint.

The Specialist creates successful campaigns using a variety of methods and techniques such as blogs/notes, Facebook, Twitter and other social media tools, and executes such outreach campaigns accurately and efficiently, developing strong relationship with external and internal customers through effective and consistent communication. Develops and maintains standards and work processes to ensure that digital strategy and social media programs and delivery strategies are utilized effectively and efficiently. Researches potential new media technologies for the agency to consider when expanding their social media presence. Plans outreach and development days centered on new media technology and digital strategy of the agency. Creates an efficient means of archiving social media content to meet the requirements of the National Archives and Records Management Association.  The Specialist also develops, implements and interprets guidelines used by other Federal
agencies involved in innovating web design and use of social media tools, and represents the FCC in federal government working groups.

Requirements

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Conditions of employment

  • Males born after 12/31/59 must be registered with Selective Service.
  • US Citizenship.
  • May serve a one year probationary period (if applicable)
  • Suitable for employment as determined by a background investigation.
  • If selected, a financial disclosure statement may be required.
  • Current/former federal employees must provide SF-50 verifying grade/status
  • Current FCC employees must provide SF-50 verifying grade & status.

This position requires a daily tour of duty of 8:30am to 5pm, with occasional weekend work during hurricane season to support the promotion of content related to the Disaster Information Reporting system, with exceptions granted in cases of emergencies, illness, or other types of leave planned in advance and coordinated through the Director/Deputy Director. Outside of emergencies, this position is expected to be on duty during Open Commission Meetings and “White Copy” (the day three weeks prior to the Open Meeting at which time the meeting’s tentative agenda is released) days. Flexibility to work occasional evening and weekend shifts is a plus.

Please note your resume must thoroughly support your responses to the vacancy questions.  Your resume is an integral part of the process for determining if you meet the basic qualifications of the position and determining if you are to be among the best qualified.

ALL CURRENT/FORMER FEDERAL EMPLOYEES AND CURRENT FCC EMPLOYEES MUST provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade.  If an SF-50 is not submitted, the application will be rated as ineligible.

CURRENT FCC EMPLOYEES-To request a copy of your SF-50 please send an email to PersonnelRecordsRequest@fcc.gov

Qualifications

Applicants must meet eligibility and qualification requirements by the closing date of this announcement.  Current Federal employees asking to be considered under Merit Promotion procedures must meet time-in-grade requirements by the closing date of this announcement.  

Candidates must meet all of the specialized experience requirements outlined below in order to be deemed as qualified.

Specialized Experience

GS-13

 In order to be deemed as qualified, candidates must have one year of specialized experience which is equivalent to the GS-12 level in the Federal service. Specialized experience is defined as follows:

1. Experience creating digital media content across a wide variety of social media platforms, including Twitter, Facebook, LinkedIn, Instagram, and others
2. Experience providing expert advice on the overall graphic design elements of an organization's website and online elements.
3. Experience creating successful campaigns using a variety of methods and techniques such as blogs/notes, Facebook, Twitter and other social media tools.
4. Experience providing expert advice, guidance, and recommendations to management and other technical staff on social media issues and making decisions or recommendations that influence web-based solutions and products that represent and communicate the mission of an organization to the larger public.

You will be evaluated for this position on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs):

  • Mastery of, and skill in applying the principles, practices, procedures, methods for producing content using a variety of platform.
  • Ability to create graphics and video clips.
  • Knowledge and skill sufficient to provide expert advice, guidance, and recommendations to management and other technical staff on social media issues; and make decisions or recommendations that influence web-based solutions and products that represent and communicate the mission of the FCC to the larger public.
  • Skill in oral communications techniques; skill in written communications techniques to write, edit, publish and preparing material suitable for electronic media.
  • Skill in establishing and maintaining effective and cooperative work relationships.


PART-TIME OR UNPAID EXPERIENCE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

EEO Policy Statement

Reasonable Accommodation Policy Statement

Veterans Information

Legal and Regulatory Guidance

Other:
-  Before hiring, an agency will ask you to complete a Declaration for Federal Employment to determine your suitability for Federal employment and to authorize a background investigation.  The agency will also ask you to sign and certify the accuracy of all the information in your application.  If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be fined or jailed. If you are a male over age 18 who was born after December 31, 1959, you must have registered with the Selective Service System (or have an exemption) to be eligible for a Federal job.

-  If applicable, you will be required to serve a trial period of one year.

-  In order for you to be employed at the FCC, there are certain Commission and Federal laws governing the financial interests of you and members of your immediate family. If selected for the position, you must submit a financial disclosure statement upon assuming the position.

*NOTE-This position is in the bargaining unit.  The exclusive representative is NTEU Chapter 209.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

As this position is being advertised under DEU and Merit Promotion hiring procedures, applicants will be rated on the extent and quality of experience and education relevant to the duties of the position using the hiring procedures outlined below.

How You Will Be Evaluated-DEU Hiring Procedures

The FCC determines the BEST QUALIFIED CANDIDATES based on the major job related competencies and evaluation of your knowledge, skills, and abilities reflected in your application and supporting documents using the CATEGORY RATING PROCESS. Time in grade restrictions do not apply to DEU hiring procedures.

All eligible applicants under Delegated Examining (DEU) will be placed in one of the following three categories:

1. Highly Qualified (Score 90-100) - the applicants possessing a background that demonstrates a superior level of major job related competencies and possession of all evaluation criteria;

2. Fully Qualified (Score 80-89) - the applicants possessing a background that demonstrates a satisfactory level of major job related competencies and possession of the evaluation criteria; and

3. Minimally Qualified (Score of 70-79)- the applicants possessing only the specialized experience described in the vacancy announcement. An automated score is administered based on the on-line application process used.

Eligible applicants will receive a numerical rating based on their responses to the job specific questions for this position. Application of Veterans Preference: The category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have compensable service-connected disability at least 10 percent MUST be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

A selecting official may make selection from the highest quality category ("HIGHLY QUALIFIED") provided no preference eligible in that category is passed over to select a non-preference eligible in the same category. Qualified disabled veterans (30% disabled veterans and at least 10% disabled veterans) who meet the qualification criteria float to the top of the Highly Qualified category and by law must be referred over non-veterans. Non-veterans are strictly prohibited from being referred or selected over qualified disabled veterans.

There are several parts to the application process that affect the overall evaluation of your application including:

1. the core questions
2. the vacancy questions
3. supplemental documentation (e.g., DD-214, SF-50, SF-15, transcripts), if applicable; and
4. your resume.

Applicants will be rated ineligible, if they do not respond to job specific questions, provide supplemental documents and submit resume.  For more information, please click on Rating Process.

Merit Promotion Procedures

Applicants under Merit Promotion will be considered in accordance with the agency's merit promotion plan and union agreement. Time in grade restrictions apply.

Under Merit Promotion procedures, applicants must meet the qualifications criteria and receive a score of 90 or above in order to be deemed as BEST QUALIFIED.  Candidates who ask to be considered non-competitively only have to receive a score of 70.


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