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Information Technology Specialist (Application Software) (Direct Hire)

National Aeronautics and Space Administration
George C. Marshall Space Flight Center
This job announcement has closed

Summary

This position is in the Applications and Platform Service (APS) Line, Office of the Chief Information Officer, within the Business Enabling Applications organization. You will serve as a subject matter expert and leader delivering integrated systems solutions that enable procurement and integrated financial processes, and a primary interface with Agency stakeholders and provide leadership in support of Scaled Agile Framework (SAFe) application delivery through lean agile practices

Overview

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Hiring complete
Open date: 12/09/2022
Closed date: 12/13/2022
Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$79,363 - $150,703 per year

Salary range reflects the lowest and highest potential salaries of the locations for 2022. Actual salary range varies by selectee(s) location.

Pay scale & grade
GS 12 - 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
MSFC-23-DE-11756059-RW
Control number
693640000

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Duties

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  • Duties described below are at the full-performance level. Duties assigned at a lower grade level will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
  • Serve as technical applications expert for procurement and integrated financial processes responsible for expert technical advice and guidance, staff coordination, and consultation.
  • Coordinate priorities for technical personnel in conducting conceptual business systems analyses and investigations involving difficult technology and programmatic issues leveraging established lean agile practices.
  • Work with all levels of management, key personnel, other government agencies, and private industry providing technical expertise to resolve and track complex issues and challenges that arise and assures the overall resolution of issue.
  • Ensure organizational alignment and support of the Application Division vision of delivering application services through the Scaled Agile Framework (SAFe) with a focus on delivering value to the Agency through lean and agile practices.
  • Serve as product owner of an Agile team providing support, guidance, and leadership to remove obstacles, understand needs, accomplishments, challenges and assist by serving as a point of escalation for issues.

Requirements

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Conditions of employment

  • This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
  • Position subject to pre-employment background investigation.
  • You must meet qualifications requirements by the closing date of this announcement.
  • The location will be determined upon selection but must be at one of the locations indicated within the announcement.
  • If selected, you may discuss the possibility of telework or remote work with your supervisor, limited to the locations indicated within the announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level:

  • Documenting procurement or financial business processes requirements for technical application requirements;
  • Contributing to organizing and writing analysis of technical and process information related to business enabling systems and solutions;
  • Applying knowledge of integration of information technology (IT) programs and services and contributing to solutions for integration/interoperability issues.
To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level:
  • Documenting and translating procurement or financial business processes requirements into technical application requirements;
  • Organizing, writing, and presenting analysis of technical and process information related to business enabling systems and solutions;
  • Applying knowledge of integration of information technology (IT) programs and services and developing solutions for
    integration/interoperability issues.
AND

You MUST also have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

This is a bargaining unit position. If additional selections are made, those positions may or may not be in a bargaining unit. To learn more about bargaining units at NASA please click here NASA Unions (Bargaining Units) | NASA.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • Oral Communication
  • Problem Solving
  • Business IT Systems
  • IT Service Management and Delivery Operations
  • IT System and Requirements Analysis
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

George C. Marshall Space Flight Center

Explore the Extraordinary
Calling all the innovators, pioneers, visionaries, and adventurers! We are a diverse group of professionals united by a common purpose: to discover and expand knowledge for the benefit of humanity. We're building on our rich legacy by embarking on new and exciting missions, both on Earth and beyond and we're looking for fresh ideas to help us get there. Do you have a passion for exploration? Do you want your work to leave an enduring impact? Join us in a career that can take you farther than you can imagine. At NASA, our work is more than just a profession-it's a lifelong pursuit, a passion, and a chance to change the world. NASA is more than astronauts. We are scientists, engineers, IT specialists, human resources specialists, accountants, writers, technicians and many other kinds of people working together to break barriers to achieve the seemingly impossible.

Explore the extraordinary, every day; explore a career at NASA!

Agency contact information

NASA Shared Services Contact Center
Phone
1-877-677-2123
Fax
1-866-779-6772
Email
nssc-contactcenter@mail.nasa.gov
Address
Marshall Space Flight Center
Marshall Space Flight Ctr
Huntsville, AL 35811
US

Visit our careers page

Learn more about what it's like to work at George C. Marshall Space Flight Center, what the agency does, and about the types of careers this agency offers.

https://www.nasa.gov/careers

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