About the position: This position will be assigned to the Accounting office NAF.
About the position: This position will be assigned to the Accounting office NAF.
Please see the "Who May Apply" section under the Qualifications section.
Responsible for technical aspects of computer services and systems related to 2 Commercial networks; Quality of Life Network (QoLNet) and Enterprise Internet Service Provider (EISP). Acquires, organizes, accesses, and disseminates information to activity managers and employees across a wide spectrum of subjects and fields. Provides technical support to the Child Develop Center (CDC) technical systems, the Club Systems Point of Sales (POS) system, the Defense Lodging Systems, the Bowling POS and limited associated network hardware. Creates user accounts, assigns group permissions, folder permissions. Maintains annual system security requirements for system users. Maintains system servers, computers, operating systems (OS) and applications to include software upgrades, data separation, equipment maintenance, equipment modifications, replacements, etc. Maintains server and computer OS and Anti-virus (AV) updates. Configures Local Computer System Policy requirements that will maintain system integrity while exposing only needed machine services. Develops automated procedures for preserving the integrity of the systems. Maintains timelines for all maintenance functions. Prepares a strategic plan for continuing technology, incorporating Air Force, MAJCOM, and base-level goals and coordinates technology plans with various activities. Evaluates user requirements for data and for automated systems; conducts surveys and studies, analyzing ways to improve mission and education support. Prepares courses of action to be taken for; un-anticipated machine error occurrences, emergency shutdown procedures, and procedures for rebooting the system. Participates in the planning and implementation of daily, weekly, monthly and yearly projects, goals and taskings. Monitors the operation of POS systems, QoLNet, EISP and responds to problems by diagnosing and correcting errors. Participates in on-the-job automation training for staff. Creates program scripts and macros as appropriate. Coordinates and accomplishes the disposal of obsolete inventory with proper documentation and authorization. Maintains current logs of operations, patron usage, vendor assistance calls, service visits, and system malfunctions. Conducts an annual inventory of computer equipment and software. Installs passwords and issues staff authorization levels. Provides individual customer computer literacy training for managers and employees as needed. Provide Operating Instructions (OI) information and updates. Completes all necessary tasks and reports Payment Card Industry Compliance (PCI). Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/11754671
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/31/2023
Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have 2 years specialized experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject matter field. A 4-year degree in computer science or related field may be substituted. Ability to apply technology methods and procedures in order to perform technical information systems management. General knowledge of computer operating systems, programming languages, and client/server networking environments is required. DOS, Microsoft, TCP/IP protocol, CD-ROMs in network environments, LANs and WANs are highly recommended areas of experience. Must be able to obtain a Security Plus certification within six months of employment start date. Knowledge of commercial networks, switches, hubs, modems and routers to reference services. Internet experience and knowledge of web page development and Internet tools are desired. Work requires some physical exertion such as regular bending, crouching, stooping, stretching, reaching to move and correct computer equipment; and lifting of moderately heavy boxes. Must be able to read, write and speak English. Successful completion of a National Agency Check with Inquiries (NACI) is required. Must possess skill in working with peers and with the public
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/31/2023 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
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If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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