This vacancy is for a PATHWAYS IEP Student Trainee (Information Technology) GS-2299-03, Census-Pathways-SM position in the Client Support Division (CSD) located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.
Summary
This vacancy is for a PATHWAYS IEP Student Trainee (Information Technology) GS-2299-03, Census-Pathways-SM position in the Client Support Division (CSD) located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.
This is an internship for students who have recently been accepted in or are currently enrolled at least half-time in a certificate or degree seeking program in an accredited college or university, graduate, or professional school. Half-time is typically 6 semester hours for undergraduates, and 3 semester hours for Masters and above (but may be determined by the school).
Provides support in imaging, troubleshooting, repairing, and resolving issues for a wide range of installed computer systems such as PCs, laptops, and peripherals (e.g. printers, scanners and plotters).
Assists senior specialists in receiving and responding to customer requests for assistance and with specific, assigned tasks in customer support functions to install, configure, and test software on customer workstations.
Performs basic IT equipment installation, equipment moves and warehousing activities.
Assists senior specialists in the installation of operating systems update packages and refers serious problems to more experienced specialists.
Applies IT security procedures in the performance of assigned duties in authentication, installation, and systems administration.
Applicants must meet all qualification requirements by the closing date of this announcement.
You must be a U.S. Citizen
You must successfully complete a background investigation.
At the Agency's discretion, students hired under the Pathways Program may be non-competitively converted to a term, career, or career-conditional appointment.
This position is in the excepted service.
This position is NON-BARGAINING unit unless the appointment extends beyond 90 days.
You must sign a Pathways Agreement.
This announcement will close at 11:59 p.m. Eastern Time on the date the first (75) applicants are receive or on December 6, 2022, whichever comes first.
This position will be filled under the Pathways Internship Experience Program (IEP).
If a degree has been obtained, please include a letter of acceptance into another degree or certificate program to show proof of eligibility.
Maintain a 3.0 GPA or higher.
This position may be eligible for telework; additional criteria will be required (e.g., supervisory approval).
If a degree has been obtained or nearing completion, please include a letter of acceptance (on official letter head) into another degree or certificate program to show proof of eligibility.
Employees are expected to work at least 16 Hours per week.
Qualifications
This position will be filled under the Pathways Internship Program. This Program allows students to gain paid work experience while pursuing a degree, diploma or certificate at a qualifying institution. Under the Pathways Program, students who successfully complete all work, study, qualifications, and other eligibility requirements may be offered a permanent position work our agency upon graduation or completion of a qualifying certificate.
At the Agency's discretion, students hired under the Pathways Program may be non-competitively converted to a term, career, or career-conditional appointment with a possible Full Performance Level (FPL) of GS-05, GS-07, GS-09, GS-11, GS-12, or GS-13 (FPL varies based on hiring department).
Minimum Education Requirement:
You must be enrolled or accepted for enrollment in an accredited high school, technical or vocational school, two-year or four-year college or university, graduate or professional school (go to www.ope.ed.gov/accreditation/ to verify accreditation status). Individuals who are enrolled must be taking at least a half-time academic, vocational, or technical course load leading to a degree, diploma, or certificate. You must provide evidence of your current (spring semester or equivalent) enrollment, either on your transcript or by uploading a separate class schedule. If you are completing your current program this semester you must provide a letter of acceptance or proof of enrollment into another qualifying program to be rated eligible.
Applicants must have at least a cumulative 3.0 GPA.
MINIMUM GRADE LEVEL REQUIREMENTS:
GS-03: Applicants must meet the following requirements:
Completion of 1 full academic year of post-high school study.
Education:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.
Additional information
**Multiple selections may be made from various directorates within the Census Bureau from this announcement for a position with the same title, series, grade(s), promotion potential, general job responsibilities and duty location **
If hired for this position with the Census Bureau, at its headquarters office located in Suitland, Maryland, you will be expected to temporarily telework to maximum extent while the headquarters building is being renovated. Once permitted to return to the office building, you will be expected to do so within 30 calendar days of receiving notification. At that time, you may be eligible to continue to telework or work remotely two or more days a pay period consistent with the Census Bureau's flexible telework policy and approval from your supervisor.
This position will be filled under the Pathways Internship Experience Program (IEP). This Program allows students to gain paid work experience while pursuing a degree, diploma or certificate at a qualifying institution. Under the Pathways Program, students who successfully complete all work, study, qualifications, and other eligibility requirements may be offered a permanent position to work in our agency upon graduation or completion of a qualifying certificate.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
General knowledge of basic IT principles and practices sufficient to perform highly structured, entry-level work designed to develop broader and more in-depth knowledge and skill needed to perform higher level assignments.
Basic knowledge of data processing functions and general management principles to comprehend the relationships of stages in automating a work process.
General knowledge of systems security methods and procedures to ensure the application of appropriate security measures to the assignment.
Familiarity with software installation procedures sufficient to assist in the installation of operating systems update packages and recognize and refer problems to more experienced specialists.
Knowledge of, or skill in applying, a wide range of office automation software to produce a wide variety of documents.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume showing relevant experience; cover letter optional. Your resume must list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: http://www.fedshirevets.gov/job/vetpref/index.aspx.
Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information.
You are not required to submit official documents at this time; copies are sufficient.
It is the applicant's responsibility to provide documentation or proof that he or she has met the applicable educational provisions described. If you earned your degree in a foreign country, you must provide an U.S. equivalency evaluation of your education by a private U.S. organization (credential evaluation service).
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
NOTE: You will not be considered if you fail to provide all required documents.
Resume
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on 12/06/2022.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application."
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: CENSUS.PATHWAYS.INTERN@CENSUS.GOV, 301-763-3705
Client Services Division
4600 Silver Hill Road
Washington, DC 20233
US
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov, and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
Application Received or Application Incomplete;
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
Referred or Not Referred; and
Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume showing relevant experience; cover letter optional. Your resume must list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: http://www.fedshirevets.gov/job/vetpref/index.aspx.
Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information.
You are not required to submit official documents at this time; copies are sufficient.
It is the applicant's responsibility to provide documentation or proof that he or she has met the applicable educational provisions described. If you earned your degree in a foreign country, you must provide an U.S. equivalency evaluation of your education by a private U.S. organization (credential evaluation service).
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
NOTE: You will not be considered if you fail to provide all required documents.
Resume
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on 12/06/2022.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application."
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: CENSUS.PATHWAYS.INTERN@CENSUS.GOV, 301-763-3705
Client Services Division
4600 Silver Hill Road
Washington, DC 20233
US
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov, and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
Application Received or Application Incomplete;
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
Referred or Not Referred; and
Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
