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Business Services Support Specialist

Department of Health and Human Services
Centers for Disease Control and Prevention
Director, National Center for Chronic Disease Prevention and Health Promotion
This job announcement has closed

Summary

As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives.

In addition to our everyday work, we offer employees the opportunity to contribute their unique skills through temporary assignments on Emergency Operations Center Response Teams countering new & emerging health, safety, & security threats.

Join our team to use your talent, training, & passion to help CDC continue as the world's premier public health organization. Visit www.cdc.gov

Overview

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Hiring complete
Open & closing dates
10/31/2022 to 11/11/2022
This job will close when we have received 75 applications which may be sooner than the closing date. Learn more
Salary
$57,755 to - $90,837 per year
Pay scale & grade
GS 9 - 11
Location
Atlanta, GA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
HHS-CDC-MP1-23-11707155
Control number
686417400

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Duties

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As a Business Services Support Specialist, you will:

  • Provide personnel management administrative support to a serviced organization.
  • Manage administrative requirements for supplies, property and office moves.
  • Provide assistance to managers and employees in registering for training course.
  • Conduct the purchase of a wide variety of supplies, equipment, and services needed to support the operations of the organization using the Integrated Contracts Expert (ICE).
  • Provide the full range of business services in response to the specific needs of the organization.
  • All other related duties as assigned.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Background Investigation is required.
  • E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
  • Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • One-year probationary period may be required.
  • Travel, transportation, and moving expenses will be paid: No
  • Bargaining Unit Position: No
  • Drug Screening Required: No
  • Student loan repayment incentive may be authorized: No
  • Annual Leave for non-federal service may be authorized: No
  • Promotion potential: Yes, This position has promotion potential to GS-12. Promotion to the next grade level is at management's discretion and is based on your meeting qualifications and time-in-grade requirements, demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and administrative approval. Promotion to the next grade level is not guaranteed and no promise of promotion is implied.
  • Supervisory position: No
  • Time in grade (TIG) must be met within 30 days of the closing date of the announcement.
  • All qualification requirements must be met by the closing date of the announcement.
  • Public Trust/Moderate Background Investigation (5) is required.

Qualifications

Requirements continue:

  • In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The Federal government, as the largest employer in the Nation, can and should show the way towards achieving drug-free workplaces through programs designed to offer drug users a helping hand, and at the same time demonstrating to drug users and potential drug users that drugs will not be tolerated in the Federal workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Applicants tentatively selected for this position may be required to submit to urinalysis to screen for illegal drug use prior to appointment and be subject to reasonable suspicion and post-accident drug testing upon hiring. If required to submit to urinalysis, the appointment to the position will be contingent upon a negative applicant drug test result. In order to demonstrate commitment to the HHS goal of a drug-free workplace and to set an example for other Federal employees, employees not in a testing designated position may volunteer for unannounced random testing by notifying their Drug-free Federal Workplace Program Point of Contact upon hiring.
Current or Former Political Appointees: Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50.

Minimum Qualifications:
For GS-9:
Applicants must have one year of specialized experience at or equivalent to the GS-7level of difficulty and responsibility in the Federal service as defined in the next paragraph. Specialized experience is experience at or equivalent to which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include experience in applying resources, implementing new and improving management practices that directly efforts the effectiveness, efficiency, and quality of public health services.

OR

Have completed a Master's or equivalent graduate degree or two (2) full years of progressively higher level education leading to such degree; or LL.B or J.D., if related.

OR

Combination of specialized experience and appropriate graduate level education. Experience and education should be computed as percentages of the overall requirements and must equal 100% when combined.

For GS-11: Applicants must have one year of specialized experience at or equivalent to the GS-9 level of difficulty and responsibility in the Federal service as defined in the next paragraph. Specialized experience is experience at or equivalent to which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include experience in providing practical advice and guidance on administrative functions to include budget, procurement, personnel, and other administrative function.

OR

I have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

OR

Combination of specialized experience and graduate level education that meets 100% of the qualification requirements for this position.

Documenting Experience: In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education completed in colleges or universities outside the United States may be used to meet the education requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Additional information

Positions may be available in multiple locations across the United States, or eligible for telework and remote work opportunities, based on the Center for Disease Control and Prevention's (CDC's) Workplace Flexibilities Policy.

To Remain An Active Duty USPHS Commissioned Corps Officer

  • Join more than 6,500 highly qualified public health professionals as part of the U.S. Public Health Service. Overseen by the Surgeon General, you will be part of an elite and diverse team of professionals essential to public health leadership and exemplary clinical service
  • PHS Officers interested in performing the duties of this position with the Commissioned Corps, you are welcome to apply and receive a courtesy referral. Note that a courtesy referral is not a competitive civil service process and does not provide civil service status for the selected employee. Click Here for the comparison chart of Commissioned Corps ranks to civil service, which advises you on potential billet rankings.
Additional selections may be made within the same geographical location CDC-wide.

The utilization of shared certificates within multiple Centers of the Centers for Disease Control and Prevention may be used from this vacancy announcement for specialties to include but not limited to: Applied Epidemiology, Behavioral Epidemiology, Chronic Diseases, Emergency Preparedness and Response, Emerging Infectious Diseases, Environmental Health, HIV/AIDS, Immunization, Infectious Diseases (e.g. Viral, Parasitic, etc.), Influenza, Malaria, Non-communicable Diseases, Outbreak Investigations, Sexually Transmitted Diseases (STDs), Surveillance, Tropical Medicine, Tuberculosis (TB), Viral Hepatitis, and/or Zoonotic Diseases.

If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference see http://www.usajobs.gov/Veterans

Males born after December 31, 1959 must be registered or exempt from Selective Service (see https://www.sss.gov.)

For information on "People with Disabilities" please see http://opm.gov/disability/PeopleWithDisabilities.asp
and https://www.opm.gov/policy-data-oversight/disability-employment/getting-a-job/sampleschedaletters.pdf.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
  • Ability to plan and organize activities to provide effective control and direction over assigned functions.
  • Knowledge of administrative procedures and practices.
  • Knowledge of pertinent laws, regulations, policies and precedents which affect an organization and related support resources.
  • Knowledge of travel policies, procedures and guidelines.
  • Knowledge of work processes and administrative operations of the organization.
  • Skill in applying analytical and evaluating methods and techniques of program operations.
  • Skill in oral communications.
  • Skill in written communication.

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