The Federal Emergency Management Agency (FEMA) has an immediate need to employ residents of Ponce and Vega Baja, Puerto Rico as temporary local hires to assist with disaster response and recovery efforts. Local hire employees are local residents who aid in the recovery of the community and help their fellow citizens in the recovery process. Apply for this exciting opportunity!
The Federal Emergency Management Agency (FEMA) has an immediate need to employ residents of Ponce and Vega Baja, Puerto Rico as temporary local hires to assist with disaster response and recovery efforts. Local hire employees are local residents who aid in the recovery of the community and help their fellow citizens in the recovery process. Apply for this exciting opportunity!
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.
Local Hire employees:
Help FEMA respond to, recover from and mitigate all hazards by performing a variety of emergency management functions which are not limited to disaster survivor assistance, conducting and verifying damage assessments, and providing administrative, financial and logistical support.
A local hire’s term of employment is 120 days. Local Hire appointments may be extended, in 120 day increments, for a maximum 365 day appointment, based on the needs of the disaster.
Work within 23 different Cadres which are groups of personnel organized by operational function and FEMA Qualification System (FQS) position.
Each Local Hire is hired to a position within a Cadre based on his or her skills and experience.
FEMA is seeking candidates with experience in Customer Service.
In this position, you will serve in the Region 2 branch office. Typical assignments include:
Collecting targeted information through Visual Assessments and Survivor-Needs Assessments to support leadership and operational decision-making.
Registering survivors on-site using appropriate tools (eg. tablets), providing guidance on the disaster assistance process, and providing an overview of the assistance available through FEMA.
Providing accessible, in-person case-specific information and referrals to ensure the survivor's needs are met effectively.
Identifying disability-inclusive public information needs so strategic messaging can be developed and disseminated.
Conducting community outreach and creating partnerships with local and state emergency managers, disability partners, private sector, volunteer agencies, and faith-based and community-based organizations to foster a culture of strengthened alliances to support the delivery of inclusive, equitable services to survivors.
You must be a U.S. citizen to be considered for this position.
You must successfully pass a background investigation.
Selective service registration is required for males born after 12/31/59.
Please review "Other Information" section for additional conditions.
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations.
Please ensure you meet the qualification requirements described below.
Qualifications
FEMA is an Equal Opportunity Employer. Salaries are comparable to local pay rates.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: The Local Hire Program is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature.
To qualify for this position, you must possess experience:
Providing technical advice and assistance to customers;
Gathering and compiling data; and
Utilizing Microsoft applications such as Word, Excel, Outlook, and Internet Explorer to perform assigned tasks.
IN ADDITION:
Minimum age of eighteen years of age is required.
All candidates must be a high school graduate or possess a GED.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Your application must show that you meet all requirements for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
Education
Additional information
Local hire positions are full time, temporary positions.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
This announcement may be used to fill one or more vacancies.
NOTE: Lodging and travel from your residence of record to your duty station in Ponce and Vega Baja, Puerto Rico will not be reimbursed.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Local Hire employees are eligible for the following benefits:
Health insurance for individual or family coverage. Employer contribution is 75% of premium. NOTE: Local Hire employees are eligible for enrollment for health insurance coverage as of the official hire date/employment date with FEMA.
Flexible Spending Accounts
Federal Long Term Care Insurance
Ability to earn 4 hours of paid Sick Leave per pay period
Holiday pay
Worker’s Compensation
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, supporting documentation, and your responses to the occupational questionnaire to ensure you meet the minimum qualification requirements. If you are qualified, you may be referred to a selection panel for consideration.
We recommend that you preview the online questions for this announcement before you start the application process.
Interview Requirement. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Local Hire employees are eligible for the following benefits:
Health insurance for individual or family coverage. Employer contribution is 75% of premium. NOTE: Local Hire employees are eligible for enrollment for health insurance coverage as of the official hire date/employment date with FEMA.
Flexible Spending Accounts
Federal Long Term Care Insurance
Ability to earn 4 hours of paid Sick Leave per pay period
Holiday pay
Worker’s Compensation
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume. NOTE: Your resume must be in English in order to receive consideration.
Your responses to the job questionnaire -You will be directed to the online job questionnaire once you begin the application process for this position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the posted closing date of this job opportunity announcement, or at 11:59 PM eastern standard time on the date the application limit has been reached, whichever occurs first.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online or do not have access to the internet (e.g., applicant experiencing documented system issues, applicant does not have access to the internet, etc.), you may be able to submit a paper application and the required forms. To do so, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of this announcement.
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, District of Columbia 20472
United States
Next steps
Once you submit your application, we will assess your experience and training, identify the qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed.
If you are selected, we will conduct a suitability/security background investigation.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your resume. NOTE: Your resume must be in English in order to receive consideration.
Your responses to the job questionnaire -You will be directed to the online job questionnaire once you begin the application process for this position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the posted closing date of this job opportunity announcement, or at 11:59 PM eastern standard time on the date the application limit has been reached, whichever occurs first.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online or do not have access to the internet (e.g., applicant experiencing documented system issues, applicant does not have access to the internet, etc.), you may be able to submit a paper application and the required forms. To do so, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of this announcement.
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, District of Columbia 20472
United States
Next steps
Once you submit your application, we will assess your experience and training, identify the qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed.
If you are selected, we will conduct a suitability/security background investigation.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
