This position, Executive Director of IT Operations, is responsible for planning, directing and administering comprehensive IT infrastructure and information management programs for the Department of Health and Human Services (HHS). The position is located in the Office of the Chief Information Officer (OCIO), Office of the Assistant Secretary for Administration, within the Office of the Secretary of HHS.
Summary
This position, Executive Director of IT Operations, is responsible for planning, directing and administering comprehensive IT infrastructure and information management programs for the Department of Health and Human Services (HHS). The position is located in the Office of the Chief Information Officer (OCIO), Office of the Assistant Secretary for Administration, within the Office of the Secretary of HHS.
The incumbent is responsible for managing and overseeing a Department wide infrastructure program and the Tier I delivery of enterprise application systems which coordinate cross functional service and ensure consistency of service across the Department. The incumbent formulates the vision and strategy, short and long range program policies and budget plans for IT services based on response to input from customers. Aligns the plans with the service level agreements, and manages the monitoring and assessment of performance against plans.
Develops and implements an infrastructure system in accordance with the HHS Enterprise Architecture and assures programs and operations are delivered on time and on budget and meet all Service Level Agreements (SLAs) required by the programs served by the infrastructure and enterprise applications.
Provides executive leadership and oversight to ensure all IT investments are effective and efficient in accordance with Federal and Department guidance to execute sound capital planning and investment strategies.
Enters into and manages contracts and provides leadership on the deployment of SLAs to provide for multi-agency acquisitions of information technology. Prepares an annual budget report on information technology for inclusion in the Department's budget submission to OMB & Congress.
Provides leadership, coordination and customer training to create systems and infrastructure policies, procedures, techniques and tools for major solutions development. Identifies new IT technology or systems for potential use by the components.
Ensures that adequate security procedures are followed for appropriate handing of information and for all automated information systems. Also, promotes and facilitates learning opportunities to ensure that all HHS employees and contractors are adequately trained. Manages the security certification and accreditation of all infrastructure and application systems.
Represents the Department on a variety of information management and IT issues with OMB, General Services Administration, Congressional Committees, Inspector General, General Accounting Office, trade associations and private industry, as well as Executives within the Office of the Secretary and OPDIVs.
This employer participates in the E-Verify Program
U.S. Citizenship is required
Subject to satisfactory security and suitability determinations
New appointees must successfully complete a 1-year probationary period
Must pass a pre-employment drug test; random testing after appointment
This is a career position in the SES. Unless the selectee is already a member of the SES with career status or has successfully completed an SES Candidate Development Program certified by OPM.
Executive qualifications must be approved by OPM before appointment can be effected. If you are selected, you will be responsible for working with an HHS Executive Consultant, or QRB Writer to develop an ECQ narrative for submission to OPM
You must meet the qualification requirements of this position no later than the closing date of the job opportunity announcement.
Qualifications
Open to all groups of qualified individuals from the public. Current employees within the Federal civil service. Career SES and SES reinstatement eligibles. SESCDP graduates may also apply for noncompetitive consideration.
As a basic requirement, applicants must demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under the Mandatory/Technical Qualifications and Executive Core Qualifications listed below. Typically, experience of this nature will have been gained at or above the equivalent of the GS-15 grade level in the Federal service or its equivalent with state and local government, the private sector, or non-governmental organizations. Failure to meet this basic qualification requirement and all executive and technical qualification factors will automatically exclude you from further consideration.
All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications (ECQs), and the Mandatory Technical Qualifications (MTQ's), listed below. It is recommended that your resume emphasize levels of responsibility, scope and complexity of programs managed, and program accomplishments and results.
Fundamental Competencies:
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.
Executive Core Qualifications (ECQs):
1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
4. Business Acumen: The ability to manage human, financial, and information resources strategically.
5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Mandatory Technical Qualifications (MTQ's):
This position also requires that you possess MTQ's that represent knowledge, skills, and abilities essential for success in this role. The following MTQ's must be evident in your resume.
Demonstrated expertise in the management of large-scale complex information technology (IT) infrastructure environments that include hybrid cloud and on-premise hosting, federated networks, and significant software-as-a-service offerings. Experience with the identification, evaluation, and implementation of transformative IT solutions.
Demonstrated experience implementing and overseeing complex IT acquisitions within Government regulations. Executive-level expertise in IT budget formulation and execution, IT service cost/pricing models, and IT project management concepts and techniques.
Senior-level expertise in developing IT strategic and operational plans, overseeing and implementing IT policy governance, administering complex portfolios of systems, and managing IT through its lifecycle from concept to disposition.
It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.
IF SELECTED, you will be required to complete an ECQ package by drafting narratives for each of the ECQs and be certified by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you WILL NOT need to draft the ECQs.
Education
There is no positive education requirement for this position.
Additional information
Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement. This position may be eligible for performance bonuses and performance based pay adjustments.
Probationary Period:
An individual's initial SES career appointment becomes final only after the individual successfully completes a one year probationary period.
Standards of Conduct/Financial Disclosure
HHS inspires public confidence by maintaining high ethical principles, and all Federal Government employees are subject to the conflict of interest statutes and regulations, including the Standards of Ethical Conduct, that govern activities with outside organizations and reporting financial holdings. The Ethics in Government Act, PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report, OGE-278, prior to assuming the SES position, annually, and upon termination of employment.
Security and Background Requirements
If not previously completed, a background security investigation will be required for all appointees.
Equal Opportunity Employment
Equality is held as one of the most important values at HHS. Selection for this, and any other position, will be based solely on merit. HHS does not discriminate based on race, color, religion, sex, national origin, political affiliation, marital status, sexual orientation, physical or mental disability, age or membership or non-membership in an employee organization, or any other non-merit factors.
If applying online poses a hardship to you, you may submit your application by contacting BreAnna Stewart .
Reasonable Accommodation Policy Statement
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact: BreAnna Stewart. Requests for reasonable accommodation will be made on a case-by-case basis.
Veteran's Preference
Veteran's Preference does not apply to the SES.
Selective Service
As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your cover letter (NOT TO EXCEED ONE PAGE) and your resume (NOT TO EXCEED FIVE PAGES), demonstrating possession of the technical qualifications and achievement of the five executive core qualifications are the documents that will be used to determine your basic and specialized qualifications for the position. YOU MUST ADHERE TO THE PAGE LIMITS ABOVE AND INCLUDE BOTH DOCUMENTS OR YOU WILL NOT BE CONSIDERED.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
NOTE: THE USAJOBS RESUME TEMPLATE MAY RESULT IN A RESUME BEING LONGER THAN FIVE PAGES. PLEASE VERIFY PAGE LENGTH BEFORE SUBMISSION OF APPLICATION.
Applicants who are currently, or were previously, Federal employees must also submit:
An SF-50 showing your current or former civil service status; and
Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.
NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on the CLOSINGDATE of this announcement November 12, 2022 to receive consideration.
Applicants must have a USAJOBS account to apply to this position. For more information on establishing a USAJOBS account; searching for and applying to HHS jobs; or understanding the federal hiring process, contact .
Submitting Your Application
To verify your application is complete, log in to your USAJOBS account, select Application Status, and then select More Information for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Once the online questionnaire is received, an acknowledgement e-mail will be sent to the address on file. If you are unable to upload any of the required supporting documents, you may fax them to 1-478-757-3144. Please include a cover sheet clearly indicating the announcement for which you are applying.
Should you have any questions related to this vacancy, please contact the HR Specialist listed at the end of this vacancy announcement at least 24 hours prior to vacancy close.
Office of the Chief Information Officer
200 Independence Avenue, S.W.
Washington, DC 20201
US
Next steps
You will receive an email informing you of the receipt of your application. Highly qualified candidates may be referred for an interview and may be required to undergo a reference check. The OPM Executive Resources Board (ERB) may review results and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
NOTE: THE USAJOBS RESUME TEMPLATE MAY RESULT IN A RESUME BEING LONGER THAN FIVE PAGES. PLEASE VERIFY PAGE LENGTH BEFORE SUBMISSION OF APPLICATION.
Applicants who are currently, or were previously, Federal employees must also submit:
An SF-50 showing your current or former civil service status; and
Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.
NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on the CLOSINGDATE of this announcement November 12, 2022 to receive consideration.
Applicants must have a USAJOBS account to apply to this position. For more information on establishing a USAJOBS account; searching for and applying to HHS jobs; or understanding the federal hiring process, contact .
Submitting Your Application
To verify your application is complete, log in to your USAJOBS account, select Application Status, and then select More Information for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Once the online questionnaire is received, an acknowledgement e-mail will be sent to the address on file. If you are unable to upload any of the required supporting documents, you may fax them to 1-478-757-3144. Please include a cover sheet clearly indicating the announcement for which you are applying.
Should you have any questions related to this vacancy, please contact the HR Specialist listed at the end of this vacancy announcement at least 24 hours prior to vacancy close.
Office of the Chief Information Officer
200 Independence Avenue, S.W.
Washington, DC 20201
US
Next steps
You will receive an email informing you of the receipt of your application. Highly qualified candidates may be referred for an interview and may be required to undergo a reference check. The OPM Executive Resources Board (ERB) may review results and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.