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Coordination Center Officer

Department of Homeland Security
Transportation Security Administration
This job announcement has closed

Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Overview

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Hiring complete
Open & closing dates
10/19/2022 to 10/27/2022
Salary
$38,103 to - $57,217 per year
Pay scale & grade
SV F
Location
1 vacancy in the following location:
Columbus, OH
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
F
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Announcement number
CMH-22-795921-11690195-I
Control number
684057400

This job is open to

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Clarification from the agency

All current internal employees of TSA on permanent or competitive temporary appointments with duty locations that are within the hub-spoke configuration of CMH. Salary range listed includes Locality Pay of 20.69%. This position is located at John Glenn Columbus International Airport (CMH) in Columbus, OH.

Duties

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If selected for this position, you will serve as a Coordination Center Officer (CCO), performing all activities necessary for the successful implementation for all Coordination Center (CC) core functions for Security Operations (SO), Transportation Security Administration (TSA), Department of Homeland Security (DHS). You will also hold primary responsibility for inputting data and creating basic reports. Duties include, but are not limited to:

  • Supporting security from functions and operations such as Visible Intermodal Prevention and Response (VIPR), Playbook, Screening Passengers by Observation Techniques (SPOT) operations, Transportation Security Specialist - Explosives (TSS-E) operations, Travel Document Check (TDC) operations, and other activities and applicable operations.
  • Coordinating and tracking the readiness status and maintaining working relationships with other related entities throughout TSA, including Headquarters and other airport operations to ensure effective coordination and sharing of necessary information, as determined by the Federal Security Director (FSD).
  • Reviews emergency call information (e.g., bomb threat, breach, applicable Transportation Security Operations Center (TSOC) incidents, etc.) and transferring information in accordance with local procedures.
  • Reviews incident reports for accuracy and completeness to ensure proper reporting procedures have been followed. Inputting incident report data using various systems such as PARIS. Assisting senior employees or supervisor in preparing reports and briefings on issues related to significant security incidents such as bomb threats, on-board disturbances, security access control events, airport screening operations, airport statistical data, and inspection and law enforcement activities.
  • Determines the significance of events, follows incidents reporting guidelines (per TSOC guidance) and ensuring the delivery of information to appropriate recipient(s). Ensuring that superiors are aware of ongoing activities and recognizing the need to call to their attention important new information which may require further examination or action.
Conditions of Employment:
  • Appointment to this position is contingent upon a negative drug test result.
  • Any individual tentatively selected for this position will be required to submit to urinalysis to screen for illegal drug use prior to appointment.
  • Requires successful background investigation for a Secret level security clearance and must maintain eligibility for designated clearance.
  • You must be available to work various shifts and overtime, as needed.
  • You must possess U.S. Citizenship or be a U.S. National.
  • This position is not a law enforcement position and therefore, is it not covered by Law Enforcement Availability Pay or Law Enforcement Retirement.
  • Subject to post-employment random drug and/or alcohol testing.
  • This is not a bargaining unit position.

Requirements

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Conditions of employment

  1. You must possess U.S. Citizenship or be a U.S. National.
  2. Must pass pre-employment drug screening AND random drug/alcohol testing.
  3. This is an Emergency Essential Position.
  4. You must be able to obtain a Secret Clearance.
  5. Selective Service registration is required.
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.

Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (0MB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Qualifications

To qualify for the SV-F Pay Band (equivalent to GS-9), you must have one year of aviation security screening work equivalent to at least the SV-E Pay Band or GS-7/8 in the Federal service or equivalent experience in the private sector. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of this position. For this position specialized experience includes:

  • Screener duties under only general supervision, only referring issues that may represent changes in policy, approach, or unusual situations to the supervisor for review and decision;
  • Providing immediate response to breaches of security and emergency situations;
  • Taking appropriate steps to secure unauthorized weapons and/or potentially hazardous materials and devices in order to prevent entry to secure areas;
  • Assisting superiors and law enforcement officers with investigations of incidents (e.g., providing accurate information regarding incident, preparing clear and concise incident reports); and
  • Making suggestions to improve security screening processes and procedures.
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Resumes must include the following:
  • Narrative description of duties with start and end dates (including the month and year) for work experience.
  • State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week.
  • Performance level (i.e. band or grade)
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Additional information

Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

More than one position may be filled from this announcement.

If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:

  • Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies as determined by the job analysis.
  • Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies as determined by the job analysis.
  • Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Your qualifications will be evaluated on the following competencies that are relevant to the duties of this position and must be fully supported by information in your resume:

  • Application of Standard Operating Procedures
  • Attention to Detail
  • Critical Thinking
  • Customer Service
  • Flexibility
  • Oral Communication
  • Written Communication


You may preview the questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/11690195

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