THIS ANNOUNCEMENT IS FOR HURRICANES FIONA AND IAN AND THE 2022 HURRICANE SEASON. YOU MAY NEED TO REAPPLY NEXT YEAR IF INTERESTED IN WORKING FOR ODA DURING THE 2023 HURRICANE SEASON.
CURRENT EMPLOYEES NEED NOT APPLY
FINAL PAY RATE WILL BE DETERMINED BY EMPLOYEE'S HOME ADDRESS AND IS NOT NEGOTIABLE.
Summary
THIS ANNOUNCEMENT IS FOR HURRICANES FIONA AND IAN AND THE 2022 HURRICANE SEASON. YOU MAY NEED TO REAPPLY NEXT YEAR IF INTERESTED IN WORKING FOR ODA DURING THE 2023 HURRICANE SEASON.
CURRENT EMPLOYEES NEED NOT APPLY
FINAL PAY RATE WILL BE DETERMINED BY EMPLOYEE'S HOME ADDRESS AND IS NOT NEGOTIABLE.
Salary above is your base pay and it does not reflect paid overtime. Locality pay will be added based on employee's primary residence/duty station
Pay scale & grade
GS 9 - 11
Location
Many vacancies in the following location:
Location Negotiable After Selection, United States
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - On occasion, especially during times of substantial disaster activity, you may be required to work overtime and/or travel with little or no advance notice.
Relocation expenses reimbursed
No
Appointment type
Temporary - (Initial appointments will be a minimum of 91 days and may be extended depending on the level of disaster activity.)
United States Citizens (Applications will be reviewed and selections made on a continuous basis, depending on the staffing need and level of disaster activity, until the closing date.)
IMPORTANT NOTE: THIS POSITION IS LOCATED AT THE FORT WORTH, TX OFFICE AND MAY BE ELIGIBLE FOR AD-HOC TELEWORK.
Please take note: Due to the amount of mandatory overtime, outside employment is strongly discouraged.
As an IT Specialist at the GS-2210-9/11, some of your typical work assignments may include:
Primary focus is to provide end user support to local and remote employees.
Troubleshoot problems and provide support in a manner that minimizes interruptions in customer's ability to carry out critical business activities.
Establish network access protocols to enable customers to gain local and remote access.
Install and configure IT hardware and software, such as desktop and laptop computers, virtual desktop.
Create and manage user accounts with Active Directory and Office 365 environments.
Train and support end-users of SBA applications where appropriate.
Monitor systems' compliance with IT security requirements.
The PDC Ft. Worth, TX location is conveniently located near the Dallas-Fort Worth International Airport and DART/TRE Station.
IMPORTANT NOTES:
By applying for this position with SBA's Office of Capital Access, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. This position is telework eligible as determined by agency policy.
Employees' primary residence will be their ONLY duty station and work location. However, employees within the local commuting area for the PDC may be required to work on-site if retained post Hurricane Season.
Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week; may include holidays).
You must be able to obtain and maintain a Government travel credit card.
Favorable background investigation and credit check are required.
Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
Credit Score must be at least 500.
This is a non bargaining unit position.
U.S. citizenship is required.
Qualifications
Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below. You must meet all qualification requirements by the closing date of this announcement.
You may qualify based on experience, education or a combination of both.
Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
GS-09: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-07 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
Providing assistance to customers resolving computer and/or software issues or problems; AND
Installing, configuring, and troubleshooting IT hardware and software.
Communicating clear and concise information to internal and external customers.
GS-11: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
Providing assistance to customers resolving computer and/or software issues or problems;
Installing, configuring, and troubleshooting network infrastructure and software
Communicating clear and concise information to internal and external customers; AND
Implementing IT security requirements, policies, and procedures.
OR
Education
If qualifying based on education, you must submit transcripts by the closing date of this announcement or you will not be found eligible.
GS-09: Must have a master's or equivalent graduate degree in a related field or 2 full years of related progressively higher level graduate education leading to such a degree or LL.B or J.D degree, if related.
GS-11: Must have a doctorate or equivalent graduate degree in a related field or 3 full years of related progressively higher level graduate education leading to such a degree or LL.M degree, if related.
Relevant education: Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
A combination of experience and education as indicated above.
Additional information
If you work or are expected to work at least 90 consecutive days and 130 hours per month, you will become eligible for health insurance benefits only.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applications will be reviewed for qualifications. You will be contacted directly if selected.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
Toapply for this position, you must provide a complete Application Package which includes:
1. Your Resume showing average hours worked per week, dates of employment and duties performed.
2. Completed Questionnaire
College Transcript(s), if qualifying based on education.
Unofficial transcripts may be submitted during the application process; however, official transcripts will be required if selected.
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 or other DD-214 copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT. Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 12/31/2022 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
Your uploaded documents may take several hours to clear the virus scan process.
Required Documents
Toapply for this position, you must provide a complete Application Package which includes:
1. Your Resume showing average hours worked per week, dates of employment and duties performed.
2. Completed Questionnaire
College Transcript(s), if qualifying based on education.
Unofficial transcripts may be submitted during the application process; however, official transcripts will be required if selected.
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 or other DD-214 copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT. Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 12/31/2022 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
Your uploaded documents may take several hours to clear the virus scan process.
