This position is located in Health Resources and Services Administration, Bureau of Primary Health Care, Office of Strategic Business Operations. The duty location is Rockville, MD.
**As of 10/14/2022, the closing date of this announcement has been extended to 10/21/2022.**
**Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.**
Summary
This position is located in Health Resources and Services Administration, Bureau of Primary Health Care, Office of Strategic Business Operations. The duty location is Rockville, MD.
**As of 10/14/2022, the closing date of this announcement has been extended to 10/21/2022.**
**Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.**
This position is also open to PHS Commissioned Corps Officers. PHS Commissioned Corps (CC) Officers will be referred as CC personnel and not as a candidate for conversion to a permanent federal appointment.
This position is a mission critical occupation and is responsible for the analysis of system and/or security requirements, the development and implementation of mission critical applications for the agency's Information Technology operations.
As an IT Specialist, you will serve as an IT Project Manager for various IT specialty areas while working with upper management to analyze existing processes and problems to resolve issues.
Your major duties and responsibilities will include:
Planning and managing IT projects involving interrelated technology specialty areas and multiple stages of the systems development lifecycle.
Creating charters, project plans, business cases, requirements documents, statements of work, risk management plans, cost estimates, and other documentation to support the project and describe overall project scope, schedule, and business benefits/value.
Leading and managing multiple projects covering a range of IT services that may include software upgrades, hardware installation, implementing technical security controls, development or enhancement of custom software applications, data visualization, collaboration tools, cloud services, records management, network engineering, authentication, user experience design, business process re-engineering, business intelligence, or other areas.
Reporting project progress to leadership and makes recommendations on corrective actions as necessary.
Identifying and tracking project risks and takes action to mitigate, close, or avoid risks.
Conducts post-implementation reviews and integrates lessons learned into work processes.
NOTE: Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
All qualifications and time-in-grade requirements must be met by the closing date of the announcement. Federal applicants must submit an SF-50 to show status and time-in-grade.
Males ages 18 through 25 must be registered with the Selective Service.
PHS Commissioned Corps applicants must submit current personnel orders.
A one year probationary period may be required.
Position is in the Bargaining Unit.
Recruitment incentives are not authorized.
Student loan repayment incentive is not authorized.
Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
Qualifications
THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE: 10/21/2022
Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
To qualify for this position you must possess IT related experience and/or training that demonstrates that you possess each of the following four competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
In addition to the four competencies stated above, in order to qualify for this position at the GS-13 level, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-12 level in the federal service.
MINIMUM QUALIFYING SPECIALIZED EXPERIENCE is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant's one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance.
Examples of minimum qualifying specialized experience equal to the GS-12 level include performing the following types of tasks on a regular and recurring basis:
Implementing and monitoring IT project plans to meet organization's objectives.
AND
Developing information systems testing strategies, plans, and scenarios to meet customers' requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
Applicants whose resumes clearly demonstrate the required minimum qualifying specialized experience will be evaluated based on the occupational assessment competencies listed below. A COMPETENCY is defined as a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions.
TECHNOLOGY AWARENESS - Knowledge of developments and new applications of information technology, emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.
SYSTEMS LIFE CYCLE - Knowledge of systems life cycle management concepts used to plan, develop, implement, operate, and maintain information systems.
PROJECT MANAGEMENT - Knowledge of the principles, methods, or tools for developing scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
Current status candidates must meet Time-in-Grade (TIG) by the closing date of this announcement. To allow us to verify that you meet TIG requirements, provide any of the following SF-50s:
Please Note: Current year pay adjustments are not acceptable for verifying TIG (ex. 2022 general increases cannot be used to verify TIG).
Competitive or Career-ladder promotion to your highest grade (this does not include 120 day temporary promotions)
Regular Within Range Increase (WRI) or With In Grade (WGI) increase at your highest grade (this does not include quality step increases (QSIs).
Competitive career/career-conditional appointment to your highest grade.
SF-50 at your highest grade held, that is at least one year older than the announcement closing date of 10/21/2022.
Due to COVID-19, the agency is currently in a maximum telework posture. If selected, you may be expected to telework upon your appointment. As employees are permitted to return to the office, you may be required to report to the duty station listed on this announcement, even if your home/temporary telework site is located outside the local commuting area. Your position may be eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy.
HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.
Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
E-Verify: HRSA participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their social security numbers.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Creditable Service: A newly appointed or reappointed employee may receive service credit for annual leave for prior work experience directly related to the duties of the position being filled. The use of this service credit is at the discretion of the selecting official and must be finalized prior to selectee's entrance on duty. For more information, please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings by the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as having knowledge of your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin prior to receiving an offer.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at (301) 443-3780 or by email: askhr@hrsa.gov or HRSA's Reasonable Accommodation programs at (301) 443-2538 or by email: RA-Request@hrsa.gov. You must contact the Reasonable Accommodations Program prior to the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis. Hours of operation: Monday through Friday 7:30AM to 4:00PM EST (except Federal holidays).
Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:
1. A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder.
If you choose to use your own resume, curriculum vitae, or any other written form you choose, then you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/day/year format)
Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
Your resume must show the series and grade or equivalent for all federal positions you have held (if a federal position).
You must also ensure that the duties performed are clearly matched to each period of employment. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.
2. A complete Assessment Questionnaire
3. Other supporting documents to be submitted with application:
Veterans' Preference Documentation, if applicable, a DD-214 Member 4 copy, which shows type of discharge. If still active, provide an official Statement of Service. Any other documentation such as VA letter documenting disability, SF-15, and any other required supporting documentation based your veterans' preference claim.
SF-50: Federal applicants must submit an SF-50 (Notification of Personnel Action) that shows status and time-in-grade, and its full performance level. If you are an HHS employee you may obtain a copy of your SF-50 from eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX (618) 935-3014; Email CPR; or visit the National Archives Website.
Personnel Orders: PHS Commissioned Corps Officers must submit a copy of latest personnel orders in lieu of SF-50.
Peace Corps volunteers must submit a copy of your "Description of Service (DOS)" in lieu of the SF-50. If you do not have one you should email the Peace Corps Office of Volunteer and PSC Financial Services at certify@peacecorps.gov.
If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
College transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 10/21/2022 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): Click here
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
Letters of Recommendation, Reference, or Congratulations, etc.
General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
Awards documentation including SF-50s for Awards
Performance Appraisals (Only ICTAP/CTAP eligible applicants need to submit their latest performance appraisal)
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at (301) 443-3780 or by email: askhr@hrsa.gov or HRSA's Reasonable Accommodation programs at (301) 443-2538 or by email: RA-Request@hrsa.gov. You must contact the Reasonable Accommodations Program prior to the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis. Hours of operation: Monday through Friday 7:30AM to 4:00PM EST (except Federal holidays).
Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:
1. A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder.
If you choose to use your own resume, curriculum vitae, or any other written form you choose, then you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/day/year format)
Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
Your resume must show the series and grade or equivalent for all federal positions you have held (if a federal position).
You must also ensure that the duties performed are clearly matched to each period of employment. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.
2. A complete Assessment Questionnaire
3. Other supporting documents to be submitted with application:
Veterans' Preference Documentation, if applicable, a DD-214 Member 4 copy, which shows type of discharge. If still active, provide an official Statement of Service. Any other documentation such as VA letter documenting disability, SF-15, and any other required supporting documentation based your veterans' preference claim.
SF-50: Federal applicants must submit an SF-50 (Notification of Personnel Action) that shows status and time-in-grade, and its full performance level. If you are an HHS employee you may obtain a copy of your SF-50 from eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX (618) 935-3014; Email CPR; or visit the National Archives Website.
Personnel Orders: PHS Commissioned Corps Officers must submit a copy of latest personnel orders in lieu of SF-50.
Peace Corps volunteers must submit a copy of your "Description of Service (DOS)" in lieu of the SF-50. If you do not have one you should email the Peace Corps Office of Volunteer and PSC Financial Services at certify@peacecorps.gov.
If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
College transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 10/21/2022 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): Click here
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
Letters of Recommendation, Reference, or Congratulations, etc.
General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
Awards documentation including SF-50s for Awards
Performance Appraisals (Only ICTAP/CTAP eligible applicants need to submit their latest performance appraisal)
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
