Clarification from the agency

Status Candidates (Merit Promotion and VEOA Eligible) - Current career United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service WILL NOT be considered or selected from this vacancy announcement. NOTE: Internal Employees Must Apply to Announcement #:11662202.

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Delivering more than 143 billion pieces of mail yearly to 159 million delivery points and operating 31,000 postal facilities, America's postal system is one of the government's most trusted entities. For further information, please refer to our website at: http://www.uspsoig.gov/general/about-us.

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on10/07/2022 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Director Band level, equivalent to a GS-15. The salary range for this position is $141,880.00 - $176,300.00. The salary figures include locality pay for Arlington, VA; Carol Stream, IL; and Dallas, TX.

The Director of Delivery Operations will conduct audits of the Postal Service delivery network operations, policies, staff and technologies. The Director of Retail Operations will conduct audits of the Postal Service's retail network, including elements like its retail window, back-office customer service, and stamp distribution operations, as well as technological and physical assets.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

The employee manages and directs the activities of staff engaged in performing audits and reviews that examine how the Postal Service's activities, organization, and policies relate to its strategic vision and mission. The reviews focus on a variety of areas, including delivery, retail, and infrastructure.

• Plans, organizes, and conducts research on retail or delivery issues to conduct program evaluations and make recommendations.
• Plans and oversees complex audits, evaluations, reviews, surveys or other analytical processes. Reviews and approves the purpose, scope, and audit approach of each project.
• Ensures projects meet professional standards in planning, execution, and issuance of reports and other products. Also ensures approved audit objectives are met and that adequate practical coverage is achieved.
• Reviews and edits audit reports and discusses the report's findings with appropriate management personnel or stakeholders.
• Represents the OIG in meetings with high-level officials from the United States Postal Service, other agencies, vendors, and members of external organizations. Responsibilities include presenting results of assessments and studies (which may be complex or controversial), negotiating agreements, and influencing approval and implementation of agency-wide solutions and plans.
• Identifies unique issues where no policy or criteria exists and explores innovative approaches for developing and ambiguous areas.
• Ensures staff meet their objectives and goals and provides coaching and feedback when necessary.
• Furthers the Equal Opportunity Program, including assuring equal opportunity for all subordinate employees in recruitment, selection, promotion, training, awards, assignments, discipline, and special program objectives.
• Practices sound position management when assigning work, and in fulfilling other human resource management duties and responsibilities.

Conditions of employment

• Must be a U.S. citizen.
• Must be able to pass a drug screening and medical assessment questionnaire.
• Must be able to pass a background investigation.
• Must be able to obtain and maintain a Moderate Background Investigation security clearance.
• Must be able to obtain and maintain a government-issued credit card.
• May be required to successfully complete a 12-month probationary period.

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

• A. Bachelor's Degree: auditing related field; or a degree in a related field such as business administration, finance, public administration, or accounting.

OR

• B. Combination of education and experience: at least 4 years of experience in Performance Auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following:
  • 1. A certificate as a Certified Internal Auditor or a Certified Public Accountant, obtained through written examination;
• OR
  • 2. Completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours.

AND

• At least five (5) years of performance/program auditing experience that includes planning and conducting audits, evaluations, or inspections (Your resume must reflect where, when, and how you gained this experience.)
• At least two (2) years previous manager or supervisor experience that includes managing lower-level staff (Your resume must reflect where, when, and how you gained this experience.)
• At least 1-year (52 weeks) or more of specialized experience equivalent in responsibility and scope to the GS-14 level. (Your resume must reflect where, when, and how you gained this experience.)

DESIRABLE QUALIFICATIONS

• CPA, CIA, CISA, CFE, or related professional certification(s).
• Advanced degree in accounting, finance, economics, business, law, public administration, public policy, or a related field.
• Intellectual curiosity and experience in imagining strategic solutions to complex problems.
• Detail orientated and ability to meet tight deadlines.
• In-depth knowledge of Generally Accepted Government Auditing Standards.
• Postal experience.

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

• Mastery of a professional knowledge of the theory, concepts, principles, and practices of financial and/or performance auditing sufficient to conduct difficult assignments involving interfaces and policies, and various issues.
• Comprehensive knowledge of relevant business areas and external industry factors to drive the strategic vision of the directorate.
• Experience in managing projects and teams that include conducting research, field work and data analysis, and summarizing findings and recommendations for complex strategic and operational issues facing the Postal Service or other audited agencies.
• Experience serving as a manager/supervisor establishing work plans and/or directly supervising a staff of subordinates.
• Quantitative skills for the purpose of determining systemic or procedural problems and developing findings and recommendations.
• Ability to communicate the results of findings, both orally and in writing, to internal and external stakeholders.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.