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IT Program Manager

National Aeronautics and Space Administration
Headquarters, NASA
This job announcement has closed

Summary

You will service as Deputy Director for the Information, Data and Analytics Services (IDAS) Service Line, with the Office of Chief information Office, responsible for leading a diverse team responsible for leading and coordinating on enterprise data governance, infrastructure management, data analytics and visualization, enterprise search and the Enterprise Data Platform (EDP). You will support the Director of IDAS in the management and executions of these functions.

Overview

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Hiring complete
Open & closing dates
09/23/2022 to 09/29/2022
Salary
$148,484 to - $176,300 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
HQ-22-IMP-11638059-SH
Control number
679072600

This job is open to

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Clarification from the agency

Current NASA federal employee serving on a career, career-conditional, Schedule A for individuals with disabilities, or NASA term appointment that provides eligibility to convert to a permanent appointment.

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Duties

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  • Responsible for leading, supervising, coordinating, and managing systems engineers, administrators, and data professionals who performs enterprise data engineering, analytics, and infrastructure developmental operations.
  • Oversee, evaluate, and improve enterprise operating programs, policies, and procedures related to data engineering and infrastructure operations program activities to obtain the most efficient operations on projects and programs.
  • Communicate complex functional and technical requirements, issues, and value-added improvements to technical and non-technical personnel to facilitate timely responses for consideration into strategic decisions and planning.
  • Stay current with (and adhering to) best practices industry recommended and federally mandated IT data and systems development security policies.
  • In partnership with the IDAS Director and leadership team, advise IT experts on: budget planning and execution; application of ITIL principles; and quality of service while adapting new IT concepts, standards, methods, or practices.
  • Participate in hiring practices while ensuring the goals of equal employment opportunity/diversity continually support and accomplish affirmative action objectives by adhering to non-discriminatory employment practices.
  • Evaluate and monitor contract performance, coordinate with other IT services and organizations to ensure customer needs are addressed and provide input into the IDAS portfolio management process.
  • Integrate, collaborate, and lead program/project reviews to provide briefings to senior executives and internal/external partners at all levels. Briefings must be tailored to support the making of an informed decision which meets OCIO requirements.

Requirements

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Conditions of employment

  • Position subject to pre-employment background investigation.
  • You must meet qualification requirements by the closing date of this announcement.
  • If selected, you will be required to complete a financial disclosure statement.
  • A one year supervisory probationary period may be required.

Qualifications

You must have one year of specialized experience equivalent to the next lower grade, which has equipped you with the particular competencies needed to successfully perform the duties of the position described above.

To qualify for GS-15, you must have one year of directly related specialized experience equivalent to the GS-14 level:

  • Developing and leading cross-functional teams to meet data system requirements and formulate new concepts to operate optimally and achieve organization's key objectives;
  • Planning, delivering, and maintaining IT services using The Information Technology Infrastructure Library (ITIL) framework;
  • Providing technical guidance and evaluation of contractor performance and other government regulations for an IT portfolio of products to ensure customer requirements are met.
AND
If you are qualifying based on experience, you must also have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you are a current federal employee, you must meet applicable time-in-grade requirements to be considered eligible for this position. To be eligible, you must have completed a minimum of 52 weeks in a position no more than 1 grade lower than the advertised position. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible. Please see Required Documents for additional information).

Note: Time-in-grade requirements also apply to applicants who have held a non-temporary, competitive service GS position in the past year.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Be well qualified for this position to receive consideration. Candidates rated in the 'Best Qualified' category are considered well-qualified. Please see 'How You Will Be Evaluated' for more information.
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

Qualified NASA term employees who have term conversion eligibility (http://nasapeople.nasa.gov/hclwp/term-appointments.htm) under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • Oral Communication
  • Problem Solving
  • Information Technology Program Management
  • Strategic Thinking
  • IT Service Management and Delivery Operations
  • Program/Project Analysis
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Under NASA's quality grouping process, applicants will be assessed on the position competencies and placed in one of three groups identified and defined below:
  • Best Qualified Group - Applicants who demonstrate a superior level of all evaluation criteria.
  • Highly Qualified Group - Applicants who demonstrate a satisfactory level of the evaluation criteria.
  • Qualified Group - Applicants who demonstrate the basic qualifications, with general knowledge, skills, and abilities.
Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. If no such candidates apply or are eligible to be referred, the following candidates will be sent to the hiring official for employment consideration:
  • Best Qualified merit promotion candidates. Highly Qualified merit promotion candidates may also be referred, if additional candidates are needed.
  • Qualified candidates eligible for consideration under Schedule A or VRA in accordance with veterans' preference rules, as applicable.
  • Qualified candidates that are eligible for special hiring authorities or non-competitive hiring authorities.

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