The Chief of IIMD is responsible for providing leadership, strategic direction, and operational guidance for USCIS’ handling and management of identity and records information for an ecosystem of over 100 million records and over 50,000 users through 14 systems. The Chief provides leadership to over 132 staff; manages and executes a $180M budget; and manages a 700-contractor staff located at 130 Support Centers (ASCs) that processes over 12,000 fingerprints/photographs a day.
Summary
The Chief of IIMD is responsible for providing leadership, strategic direction, and operational guidance for USCIS’ handling and management of identity and records information for an ecosystem of over 100 million records and over 50,000 users through 14 systems. The Chief provides leadership to over 132 staff; manages and executes a $180M budget; and manages a 700-contractor staff located at 130 Support Centers (ASCs) that processes over 12,000 fingerprints/photographs a day.
Develops a fully functional electronic immigration records capability, establishing person-centric records and identity capability utilizing biometrics as a main identifier.
Manages enterprise digitization services for USCIS, manages a content management system that manages and makes available digitized content for the tri-bureau (CBP, ICE, USCIS) supporting departmental adjudications and operations, and manages the enterprise identity authentication services that are essential to the agency’s operations and customer service.
Provides leadership and directs strategic planning and operational implementation of all programs and initiatives related to the management of identity and immigration information services and management of all biometric collection and background check processing supporting the immigration process at Application Support Centers across the U.S. and its territories.
Provides records management policy and compliance; oversees and implements data sharing agreements with immigration system agency partners, and develop training and technical capabilities in the management and delivery of immigration information to all pertinent stakeholders related to the immigration and national defense interests.
Serves as liaison with U.S. Immigration and Customs Enforcement; U.S. Customs and Border Protection; and other Department of Homeland Security entities; law enforcement; Department of State; Department of Justice and international partners, such as the United Kingdom and Canada in order to coordinate on and address related issues.
You must be a U.S. Citizen or U.S. National to apply for this position
Obtain/Maintain a Top Secret Security Clearance
Resume should not exceed five pages. Excess pages will not be considered
This detail is open to current USCIS employees.
Qualifications
One year of experience in the federal service at the GS-15 level.
Experience leading operations pertaining to the collection, storage, and use of large amounts of mission-critical data and digital content.
Experience leading the management of multiple enterprise records systems, to include person centric data services to customers, demonstrated efforts to improve data integrity and effectiveness, and ensure appropriate access and usage with internal operations, external federal entities, other domestic agencies, and foreign governments.
Please read the following important information to ensure submission of all requirements for your application to be considered.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution for this detail position.
Additional information
Employees will be detailed to this position at their current grade, step, and locality. There will be NO change in salary as a result of this detail. Funds to pay TDY travel expenses or TCS costs are NOT available.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
You will be evaluated for this job based on how well you meet the qualifications above.
The hiring manager will review your resume and supporting documents to make their selection decision. Please note that this detail may be terminated at the discretion of the hiring office at any time.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Resume: You must submit a resume that clearly demonstrates you have experience that meets the requirements of this position as outlined in the “Qualifications” section. USCIS’ Human Resources Office will only review the first 5 pages of your resume to determine your eligibility/qualifications.
In order to ensure that you include all necessary information within the first 5 pages of your resume, you are highly encouraged to save and submit your resume as a PDF instead of submitting it through Resume Builder or a word-processing program such as Word or Google Docs.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document that shows the following information:
your appointment in the competitive service
tenure
grade and step
full performance level
If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position. SF-50B print screens from NFC are not official documents and are not acceptable. This includes USCIS employees as well. All current DHS employees can print their own SF-50's by accessing the DHS eOPF website. If you have forgotten your user name or password, eOPF offers a self-service feature to assist you.
Your responses to the job questionnaire, which are submitted through the on-line application process in USAJOBS, DO NOT need to be attached as an additional document to your application.
If you are a current CIS employee and need access information to eOPF, contact USCIS.EOPF@uscis.dhs.gov.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
See Required Documents section for more detail. To begin your online application, click here
(https://www.usajobs.gov/) to create your account and follow the prompts to register or sign into USAJOBS. Once there, click the apply button, take the online questionnaire, and submit the required documents.
It is your responsibility to verify that information entered, uploaded, sent (i.e. resume, MTQs, SF-50s) is received and is accurate by 11:59 PM EST on March 8, 2022. You may complete the assessment questionnaire more than once, but only your most recent submission will be used.
U.S. Citizenship and Immigration Services
70 Kimball Avenue
South Burlington, Vermont 05403
United States
Next steps
Once you submit your application, we will review your experience and qualifications to determine if you possess the required Qualifications for the position based on the information submitted in your package. Those who meet the qualifications will be referred to the selecting official for further consideration and a possible interview.
Telework: USCIS provides voluntary telework opportunities for eligible employees serving in positions conducive to working at an alternate work site in accordance with agency policy. Please Note: You may be required to telework from your personal residence or another location due to the needs of an o ice or an emergency situation such as severe weather, natural or manmade disasters or for public health, safety or emergency preparedness measures.
Financial Disclosure: Selectee may be required to file a Financial Disclosure Report within 30 days of detail.
Additional information pertaining to your interest and availability for this position may be needed after the closing date of the job opportunity announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume: You must submit a resume that clearly demonstrates you have experience that meets the requirements of this position as outlined in the “Qualifications” section. USCIS’ Human Resources Office will only review the first 5 pages of your resume to determine your eligibility/qualifications.
In order to ensure that you include all necessary information within the first 5 pages of your resume, you are highly encouraged to save and submit your resume as a PDF instead of submitting it through Resume Builder or a word-processing program such as Word or Google Docs.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document that shows the following information:
your appointment in the competitive service
tenure
grade and step
full performance level
If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position. SF-50B print screens from NFC are not official documents and are not acceptable. This includes USCIS employees as well. All current DHS employees can print their own SF-50's by accessing the DHS eOPF website. If you have forgotten your user name or password, eOPF offers a self-service feature to assist you.
Your responses to the job questionnaire, which are submitted through the on-line application process in USAJOBS, DO NOT need to be attached as an additional document to your application.
If you are a current CIS employee and need access information to eOPF, contact USCIS.EOPF@uscis.dhs.gov.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
See Required Documents section for more detail. To begin your online application, click here
(https://www.usajobs.gov/) to create your account and follow the prompts to register or sign into USAJOBS. Once there, click the apply button, take the online questionnaire, and submit the required documents.
It is your responsibility to verify that information entered, uploaded, sent (i.e. resume, MTQs, SF-50s) is received and is accurate by 11:59 PM EST on March 8, 2022. You may complete the assessment questionnaire more than once, but only your most recent submission will be used.
U.S. Citizenship and Immigration Services
70 Kimball Avenue
South Burlington, Vermont 05403
United States
Next steps
Once you submit your application, we will review your experience and qualifications to determine if you possess the required Qualifications for the position based on the information submitted in your package. Those who meet the qualifications will be referred to the selecting official for further consideration and a possible interview.
Telework: USCIS provides voluntary telework opportunities for eligible employees serving in positions conducive to working at an alternate work site in accordance with agency policy. Please Note: You may be required to telework from your personal residence or another location due to the needs of an o ice or an emergency situation such as severe weather, natural or manmade disasters or for public health, safety or emergency preparedness measures.
Financial Disclosure: Selectee may be required to file a Financial Disclosure Report within 30 days of detail.
Additional information pertaining to your interest and availability for this position may be needed after the closing date of the job opportunity announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
