The USPS OIG is seeking a highly qualified applicant to fill our Audit Manager, Field Operations Review Team position in the Office of Audit located in Arlington, Virginia, Bethesda, Maryland, Carol Stream, Illinois, Dallas, Texas, Denver, Colorado, Long Beach, California, Raleigh, North Carolina, Saint Charles, Missouri, and Warrendale, Pennsylvania. Bring your skills and voice to our team!
Summary
The USPS OIG is seeking a highly qualified applicant to fill our Audit Manager, Field Operations Review Team position in the Office of Audit located in Arlington, Virginia, Bethesda, Maryland, Carol Stream, Illinois, Dallas, Texas, Denver, Colorado, Long Beach, California, Raleigh, North Carolina, Saint Charles, Missouri, and Warrendale, Pennsylvania. Bring your skills and voice to our team!
Status Candidates ONLY (Merit Promotion and VEOA Eligibles) - Current career United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service WILL NOT be considered or selected from this vacancy announcement.
INTERNAL EMPLOYEES MUST APPLY TO ANNOUNCEMENT #:11653823.
Given the increasing number of delivery points each year, larger package volumes in the mail stream, and a growing number of customer complaints, we are seeing significant risks in the areas of delivery, retail, and plant performance. Field Operations is designed to ensure our ability to quickly evaluate delivery and retail operations and provide meaningful results to Postal Service management and our stakeholders. Relying heavily on data analytics, and working in concert with the Office of Investigations and the Chief Data Office, the team will target high risk delivery and processing facilities based on a series of operational risk factors and trip wires. Completed in a short time period -- typically 55 days -- these audits will provide valuable results and actionable recommendations to the Postal Service.
The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $95,973.00 - $124,764.00. Additional Locality Not Included in Posted Range. Review OPM's site for Locality Tables.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
The candidate will provide a full range of supervision to staff and manage other related projects as assigned. The candidate will be highly motivated and demonstrate experience in planning, conducting, and executing performance audits, to include in-depth analysis of delivery, retail, property maintenance, processing, and transportation operations and programs. The role also requires active participation in other complex tasks and assignments required to support the Directorate and Office of Audit Mission.
Duties include, but are not limited, to:
Supervises and manages audit project design, audit approach (objective, scope, and methodology are aligned) and data analysis methodologies and scope design for assigned audit projects to produce value-added audit results.
Supervises complex audits, evaluations, reviews, surveys, or other analytical processes to identify an appropriate scope and methodology when there is an uncertain approach. Provide oversight on audit techniques.
Supervises audit fieldwork data gathering and accumulation of audit evidence that is relevant and sufficient to support conclusions, findings, and recommendations in audit reports that meet OIG and professional standards for auditing.
Ensures audit projects meet professional standards in planning and execution and in the accumulation of evidentiary data. Also ensures approved audit objectives are met and that adequate practical coverage is achieved.
Schedules projects and staff assignments to meet established project milestones and report issuance milestones to maintain budgeted hours and resources to comply with the organization's needs.
Supervises drafting of all written audit phase documents, audit reports, and correspondence that require only minimal supervisory review from the Director.
Conducts oral briefings to communicate audit project approaches and methodologies, audit findings, data analysis results and report findings as required for internal OIG and Postal Service briefings.
Supervises and manages auditors and evaluators responsible for performing delivery, retail, property maintenance, and processing and transportation operations, and other evaluations, assessments, and/or reviews as assigned.
Coaches, mentors, and develops staff with established job expectations and job performance through monitoring, evaluating and appraising work performed and results obtained on audit projects. Addresses employee performance issues and provides actionable feedback and career development opportunities.
Assists with the preparation and management of program budgets, use cost-benefit analysis to set priorities and track expenses in support of the organization's mission.
Establishes and maintains productive working relationships and consistent professional communications with OIG Management, OIG Components, and Postal Service management and staff.
Provides oversight and coordination of contractors as required to accomplish Office of Audit mission and project objectives while adhering to established regulations, guidance, and policy, and meeting acceptable standards for timeliness, accuracy, quality, and completeness.
Must be able to pass a drug screening and medical assessment questionnaire.
Must be able to pass a background investigation.
Must be able to obtain and maintain Moderate Background Investigation (MBI) security clearance.
Must be able to obtain and maintain a government-issued credit card.
May be required to successfully complete a 12-month probationary period.
Qualifications
MINIMUM QUALIFICATIONS
You must meet ALL of the minimum qualifications listed below.
4 years of experience in leading complex, multi-location (organization-wide) audits, evaluations, assessments, and/or reviews at an Office of Inspector General or similar audit organization. (Your resume must reflect where, when, and how you gained this experience.)
AND
Degree in auditing or in a related field such as business administration, finance, public administration, or accounting (must submit transcripts from an accredited college or university).
OR
A combination of education and experience - at least 4 years of experience in Performance Auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following: a certificate as a Certified Internal Auditor or a Certified Public Accountant, obtained through written examination; or completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours.
DESIRABLE QUALIFICATIONS
Experience leading performance audits and reviews of complex delivery, retail, property maintenance, processing, and transportation operations using detailed, analytical, and innovative approaches.
Experience extracting and analyzing relevant and pertinent delivery, retail, property maintenance, processing, and transportation operations data and performance metrics for a multitude of Postal Service data systems and OIG dashboards.
Experience managing a team of professional employees including monitoring and addressing performance issues, and providing actionable feedback.
Experience in effectively managing, scheduling, and staffing projects and managing travel and training budgets.
CPA, CIA, CISA, CFE, or related professional certification(s).
Advanced degree in accounting, finance, economics, business, law, public administration, public policy, or related field.
Intellectual curiosity and experience in imagining strategic solutions to complex problems.
Detail oriented and ability to meet tight deadlines.
In-depth knowledge of Generally Accepted Government Auditing Standards.
Postal Service experience.
EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
Knowledge of auditing theory, concepts, and standards and knowledge of advanced audit techniques for designing, planning, directing, and executing delivery, retail, property maintenance, processing, and transportation operations performance audits, evaluations, assessments, and/or reviews.
Ability to apply effective project management and to provide the full range of technical and administrative supervision to professional audit staff.
Ability to maintain effective liaison relationships with auditees, audit organizations, and other interested parties on significant audit matters and to resolve issues or problems.
Ability to develop and review written audit reports and correspondence that are clear, concise, and convincing.
Ability to effectively communicate and present project results to senior officials.
You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0) ); or receive a zero (0) rating on any evaluation factor.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:
Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options.
For more information about these programs visit www.opm.gov/insure.
Retirement and Thrift Savings. For more information about these programs see www.opm.gov/retire and http://www.tsp.gov/.
Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.
Leave and Holidays. In addition to 11 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.
For further information, please refer to our website at:
https://www.uspsoig.gov/frequently-asked-questions
Fair Labor Standards Act (FLSA) Status: EXEMPT (Nonexempt employees are entitled to overtime pay; Exempt employees are not).
This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case by case basis.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 22-186-11641090-JD, by closing date 10/02/2022.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
3. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)
4. PERFORMANCE APPRAISAL dated within the last 15 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.
5. SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)
6. UPLOAD SUPPORTING DOCUMENTS which may include:
Certificates or Licenses, if applicable. Upload and save as "Other" document.
Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date, 10/02/2022, to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
You are strongly urged to read and print the entire vacancy announcement.
OA - Office of Audit
1735 N. Lynn Street
Arlington, VA 22209
US
Next steps
Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 22-186-11641090-JD, by closing date 10/02/2022.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
3. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)
4. PERFORMANCE APPRAISAL dated within the last 15 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.
5. SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)
6. UPLOAD SUPPORTING DOCUMENTS which may include:
Certificates or Licenses, if applicable. Upload and save as "Other" document.
Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date, 10/02/2022, to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
You are strongly urged to read and print the entire vacancy announcement.
OA - Office of Audit
1735 N. Lynn Street
Arlington, VA 22209
US
Next steps
Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
