Health Communications Officer

This job is open to

Clarification from the agency

Open to CTAP/ICTAP/RPL, the public and Veterans.

Duties

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As a Health Communications Officer, you will:

Serve as the lead strategic advisor for communication and marketing in the programmatic area; coordinates and/or manages all communication and marketing activities within the organization.
Determine appropriate long-term strategies for Program-wide communication and marketing capacity building; identifies need for changes in communication and marketing priorities and takes action to implement such changes.
Lead or manage research and/or evaluation activities related to health communication and marketing that includes promoting, guiding, conducting, and supporting audience research and evaluation of communication and marketing programs.
Ensure staff provides customer guidance and training; accepts, amends, or rejects work presented by subordinates; assesses and revises policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work.
Build linkages and foster joint projects of mutual interest within the organization and throughout CDC and with partners, communities, national, and international organizations; represents the organization to the public health community.
Perform other duties as assigned.

Requirements

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Conditions of employment

US Citizenship: required
Background Investigation: required.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires.
Direct Deposit: required
One-year probationary period may be required.
Travel, transportation, moving expenses: No
Bargaining Unit Position: No
Drug Screening Required: No
Student loan repayment incentive: No
Annual Leave for non-federal service: No
Promotion potential: No
Supervisory position: Yes
Since this is a supervisory position, candidates must also have demonstrated or shown the potential to develop the necessary knowledge, skills, and abilities. A supervisory probationary period may be required. Applicants should describe any previous experience or responsibilities which could be used in relation to the supervisory requirements of this position.
Time in grade (TIG) must be met within 30 days of the closing date of the announcement.
All qualification requirements must be met by the closing date of the announcement.
Public Trust/Moderate Background Investigation (5) is required.
In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The Federal government, can and should show the way towards achieving drug-free workplaces through programs designed to offer drug users a helping hand, and at the same time demonstrating to drug users and potential drug users that drugs will not be tolerated in the Federal workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent, but also with the special trust placed in such employees as servants of the public. Applicants tentatively selected for this position may be required to submit to urinalysis to screen for illegal drug use prior to appointment and be subject to reasonable suspicion and post-accident drug testing upon hiring. If required to submit to urinalysis, the appointment to the position will be contingent upon a negative applicant drug test result. Employees not in a testing designated position may volunteer for unannounced random testing by notifying their Drug-free Federal Workplace Program Point of Contact upon hiring.

Qualifications

Minimum Qualifications:

Applicants must have at least one year of specialized experience at or equivalent to the GS-14 in the Federal service as defined in the next paragraph.

Specialized experience is experience which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include experience providing leadership in the development and implementation of health communication and marketing programs and/or campaigns; and translating complex information into easy-to-understand health messages.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not applicable for this position.

Additional information

Positions may be available in multiple locations across the United States, or eligible for telework and remote work opportunities, based on the Center for Disease Control and Prevention's (CDC's) Workplace Flexibilities Policy.

To Remain An Active Duty USPHS Commissioned Corps Officer

Join more than 6,500 highly qualified public health professionals as part of the U.S. Public Health Service. Overseen by the Surgeon General, you will be part of an elite and diverse team of professionals essential to public health leadership and exemplary clinical service
PHS Officers interested in performing the duties of this position with the Commissioned Corps, you are welcome to apply and receive a courtesy referral. Note that a courtesy referral is not a competitive civil service process and does not provide civil service status for the selected employee. Click Here for the comparison chart of Commissioned Corps ranks to civil service, which advises you on potential billet rankings.

Additional selections may be made within the same geographical location CDC-wide.

Current or Former Political Appointees: Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50.

The utilization of shared certificates within multiple Centers of the Centers for Disease Control and Prevention may be used from this vacancy announcement for specialties to include but not limited to: Applied Epidemiology, Behavioral Epidemiology, Chronic Diseases, Emergency Preparedness and Response, Emerging Infectious Diseases, Environmental Health, HIV/AIDS, Immunization, Infectious Diseases (e.g. Viral, Parasitic, etc.), Influenza, Malaria, Non-communicable Diseases, Outbreak Investigations, Sexually Transmitted Diseases (STDs), Surveillance, Tropical Medicine, Tuberculosis (TB), Viral Hepatitis, and/or Zoonotic Diseases.

If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference see http://www.usajobs.gov/Veterans

Males born after December 31, 1959 must be registered or exempt from Selective Service (see https://www.sss.gov.)

For information on "People with Disabilities" please see http://opm.gov/disability/PeopleWithDisabilities.asp
and https://www.opm.gov/policy-data-oversight/disability-employment/getting-a-job/sampleschedaletters.pdf.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Category rating procedures will be used to rate and rank candidates.

The category assignment is a measure of the degree to which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified. The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics).

Accountability
Advising and Consulting (2)
Audience Analysis and Segmentation
Channel Identification and Selection
Collaboration / Partnering
Conflict Management
Continuous Development
Creativity/Innovation
Customer Service
Decision Making
Diversity
Financial Management (2)
Flexibility
Foundations in Health Communication and Marketing
Human Resources Management
Influencing/Negotiating
Integrity
Interpersonal Skills
Leveraging Diversity
Message Development and Testing
Oral Communication
Organizational Systems Awareness
Partner Engagement
Performance Management
Problem Solving
Program Management (2)
Project Management (2)
Research (3)
Resilience
Results Driven
Self-Direction
Team Building
Technical Credibility
Technology Management
Written Communication

Required Documents

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To apply for this position, you must submit a complete Application Package which includes:

1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.

Do not include the following types of information in your profile or resume:

Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents

2. Other supporting documents:

Cover Letter, optional
Veterans Preference Documentation, if applicable
Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).

If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

For more information on veterans' preference see http://www.fedshirevets.gov/job/vetpref/index.aspx.

For USPHS Commissioned Corps Call-To-Active Duty (CAD) Candidates:

In lieu of PHS Personnel Order (PHS-7063), submit an official copy of your USPHS CAD Medical and Professional Boarding notifications stating you are physically qualified and recommended for appointment.
Consideration is subject to Armed Forces Veterans Preference.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
A complete application package must be submitted by 11:59 PM (EST) on09/23/2022 of this announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you cannot apply online:

You are encouraged to apply online. If you are unable to apply online, please use the following link: Alternate Application. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

To view the questionnaire, click on the following link:
https://apply.usastaffing.gov/ViewQuestionnaire/11642222

Agency contact information

CDC HELPDESK

Phone: (770) 488-1725
Email: HRCS@CDC.GOV

Address: ONDIEH, National Center on Birth Defects and Developmental Disabilities
1600 Clifton Road, N.E.
Atlanta, GA 30333
US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email once this process is completed (generally 4-6 weeks).

Your position may be eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy.

Required Documents

Help

To apply for this position, you must submit a complete Application Package which includes:

1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.

Do not include the following types of information in your profile or resume:

Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents

2. Other supporting documents:

Cover Letter, optional
Veterans Preference Documentation, if applicable
Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).

If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

For more information on veterans' preference see http://www.fedshirevets.gov/job/vetpref/index.aspx.

For USPHS Commissioned Corps Call-To-Active Duty (CAD) Candidates:

In lieu of PHS Personnel Order (PHS-7063), submit an official copy of your USPHS CAD Medical and Professional Boarding notifications stating you are physically qualified and recommended for appointment.
Consideration is subject to Armed Forces Veterans Preference.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
A complete application package must be submitted by 11:59 PM (EST) on09/23/2022 of this announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you cannot apply online:

You are encouraged to apply online. If you are unable to apply online, please use the following link: Alternate Application. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

To view the questionnaire, click on the following link:
https://apply.usastaffing.gov/ViewQuestionnaire/11642222

Agency contact information

CDC HELPDESK

Phone: (770) 488-1725
Email: HRCS@CDC.GOV

Address: ONDIEH, National Center on Birth Defects and Developmental Disabilities
1600 Clifton Road, N.E.
Atlanta, GA 30333
US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email once this process is completed (generally 4-6 weeks).

Your position may be eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy.