This position is located in the Department of Education, Federal Student Aid (FSA), Human Capital Office. FSA, the largest principal office within the Department, administers several Title IV financial assistance programs providing grants, loans, and other forms of financial assistance to students pursuing postsecondary education. FSA's Director, Human Capital Management, develops and executes human capital strategy in support of FSA’s mission, strategic plan, and operational goals.
Summary
This position is located in the Department of Education, Federal Student Aid (FSA), Human Capital Office. FSA, the largest principal office within the Department, administers several Title IV financial assistance programs providing grants, loans, and other forms of financial assistance to students pursuing postsecondary education. FSA's Director, Human Capital Management, develops and executes human capital strategy in support of FSA’s mission, strategic plan, and operational goals.
Status candidates only. Applicants must be current or prior federal employees.
You are encouraged to read the entire announcement before you submit your application package. Your application may not get full consideration if you do not follow the instructions as outlined in the section "How to Apply."
The Director, Human Capital Management, oversees FSA’s Human Capital Group, which is responsible for managing the agency’s human resources operations, workforce relations, payroll, personnel records. recruitment and hiring processes, succession planning, policy, compensation, human resources information technology, and liaison to the Department for benefits programs.
Represents FSA and the Department of Education (ED) in contacts with key officials and representatives of other organizations/government agencies, including the Office of Personnel Management (OPM) and the Office of Management and Budget (OMB) on a variety of human capital management matters.
Provides direction, leadership, vision, and strategic planning to advance the mission of FSA programs using creative value-added human resources programs, laws, policies, and regulations. Advises executive-level officials regarding complex HR management issues, including matters related to policies and long-range plans for the following human resources programs: staffing and recruitment, labor and employee relations, performance management, awards, workforce planning and analysis, executive services, classification, compensation and benefits, occupational safety and health, and personnel systems.
The Director, Human Capital Management leads, manages, and executes through subordinate managerial, supervisory, technical, administrative, and contract personnel, the effective and efficient delivery of the full range of human resources programs, products, and services to the FSA workforce. This includes leading human resources practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes responsibility, quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce.
Provides direction, management, and oversight of all FSA human resources efforts. Develops and coordinates the implementation of human resources policies, programs, standards, and guidelines affecting the broad range of human resources activities. Initiates and advocates FSA and Departmentwide personnel policy changes, as required to achieve and support the FSA Chief Operating Officer’s and Secretary’s initiatives to improve human capital management.
The Director, Human Capital Management manages budget activities in support of the FSA Human Capital Office including budget formulation, justification, and implementation for operating expenses and equipment, special studies, human capital management activities, competitive sourcing, contract support, organizational transformation, government wide initiatives and related functions. Manages acquisition strategy and activities for contractor support for various Human Capital Office group’s activities.
The Director serves on Departmental human capital management accountability audit teams to assess compliance with regulations, policies, and merit principles. Serves as the liaison for the Government Accountability Office and Inspector General audits or reviews on human resources issues.
Oversees/coordinates assistance to FSA business units in designing, evaluating, and restructuring jobs and organizations for the purpose of improving alignment of human capital with the FSA strategic priorities. This includes reorganization proposals, transfers of functions, realignment of staff, job restructuring, downsizing, and reduction-in-force strategies, skill mix analyses, workforce planning, succession planning, and other efforts aimed at improving human capital alignment and utilization. Oversees cross-cutting analyses, special studies, and projects designed to improve human capital management in FSA.
Oversees/manages operational activities leading to hiring and retention of employees. This includes workforce planning, classification and position management, merit promotions, other internal placement activities (reassignments, details, and temporary promotions), IPA assignments, delegated examining unit activities, the use of a variety of appointment authorities, pay setting, veterans’ preference, adjudication, within grade increases, pay increases and awards, and the record-keeping associated with these activities.
The Director, Human Capital Management oversees/manages the administration of disciplinary actions, adverse actions, administrative and collective bargaining grievances and appeals, the Drug-Free workplace program, telework, and reasonable accommodation issues. Ensures that performance management is carried out appropriately through performance plans and ratings related to FSA’s strategic mission.
One year probationary period, unless excepted by regulation.
U.S. Citizenship is required.
Requires a financial disclosure statement, OGE-278.
Relocation expenses will NOT be paid.
Must be able to obtain and maintain a Public Trust Security Clearance
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Qualifications
EXECUTIVE CORE QUALIFICATIONS (ECQs): Unless you are currently under a career SES appointment, are eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program approved by OPM, you must submit written statements (narrative format) describing accomplishments that would satisfy the ECQs. If you fail to do so, you will be rated as 'ineligible.' You should provide 2 written examples for each ECQ and your ECQs should not exceed ten (10) pages total. When uploading your ECQs, choose the Supporting Document Type called ECQ.
ECQ 1 - Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent in this ECQ is ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent in this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent in this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 - Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
To view additional information on the proper preparation of Executive Core Qualification statements available on the Office of Personnel Management's website please click here.
MANDATORY TECHNICAL QUALIFICATIONS (MTQs): All applicants must submit written statements (narrative format) of accomplishments that would satisfy the technical qualification. You must address each technical qualification separately. You must limit your narratives to two (2) pages per technical qualification. When uploading your MTQs, choose the supporting Document Type called MTQ.
Knowledge of and the ability to develop enterprise-wide staffing plans, shape recruitment strategies, and provide advice and support to agency leadership in making optimal use of human capital to accomplish the organization’s strategic goals and objectives.
Expert knowledge of human capital management practices and principles and broad technical knowledge of the laws and regulations governing federal human resources. Knowledge of the variety of applicable reference sources including laws, rules, regulations, practices of other agencies, and case law.
Knowledge of budget, contracting, and information technology practices to support HR operations.
Demonstrated ability to develop policy, plans, and strategy in compliance with laws, regulations, policies, and standards in support of agency activities.
Skill in communicating with and fostering coordination across all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience).
When responding to the MTQs and ECQs, you must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of this position by submitting narrative responses in which you detail your experience in each of the ECQs and MTQs.
Your examples should be clear and emphasize your level of responsibilities, scope, and complexity of the programs managed and program accomplishments with results of your actions, policy initiatives and level of contacts.
Applicants who use "see resume" as a response WILL NOT receive consideration for the position.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action or removal from Federal Service.
Additional information
VETERAN'S PREFERENCE - Veteran's Preference does not apply to the SES.
SELECTIVE SERVICE- If you are a male applicant born after December 31, 1959, you must certify at the time of appointment that you have registered with the Selective Service, or are exempt from having to do so under Selective Service law.
REASONABLE ACCOMMODATION - This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the hiring agency directly. The decision on granting reasonable accommodation will be on a case-by-case basis.
EQUAL EMPLOYMENT OPPORTUNITY - The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
SECURITY CLEARANCE: This position is a non critical-sensitive national security position and appointment requires that you undergo an Access National Agency Check and Inquiries investigation and that the GSA security office grant you a Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to htis position unless a pre-appointment waiver of this requirement is approved.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be evaluated by a Qualifications Review Panel of senior officials. The panel will rate and rank applicants on the basis of the quality and extent of total accomplishments, experience and education. The panel will determine the degree to which candidates possess the required knowledge, skills, and abilities to perform the mandatory technical requirements of the position and the mandatory executive core qualifications requirements. Among the factors the evaluation panel will consider in determining the applicant's relative capacity and fitness for the position are education, training, experience and demonstrated executive level qualifications. The Panel will review the resume, Mandatory Executive Core Qualifications, and Mandatory Technical Qualifications to determine the best qualified candidates. Candidates determined to be best qualified will be referred to the selecting official for further consideration for the position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. Resume: In addition to your written statements addressing the Executive Core Qualifications, the Mandatory Technical Qualifications, and other qualifications as applicable, submit a resume or any other written format you choose to describe your qualifications. Applicants typically provide the following information:
Full name, mailing address, and day email address and evening telephone numbers
Educational information, including the name, city and state of the colleges or universities you attended, as well as the type and year of any degrees received
Information about your paid and non paid work experience related to this position including:
Job title (include series and grade if Federal job)
Duties and accomplishments
Employer's name and address
Supervisor's name and phone number (indicate if we may contact your current supervisor)
Starting and ending dates of employment (month/year)
Information about honors, awards, and special accomplishments
2. MTQ Statement: A narrative statement specifically addressing the mandatory technical qualifications. Each MTQ statement should not exceed two (2) pages.
3. ECQ Statement: A narrative statement specifically addressing each individual ECQ. In lieu of the narrative statement, current career SES members, reinstatement eligibles, and SES Candidate Development Program graduates must provide the documentation in item #4. ECQs should not exceed ten (10) pages total.
4. All current and former career SES members must provide an SF-50, Notification of Personnel Action documenting their status or reinstatement eligibility). Candidates who have successfully completed an Office of Personnel Management approved SES Candidate Development Program must submit a copy of their ECQ certification.
5. All current Federal employees and reinstatement eligible applicants must submit an SF-50 as proof of eligibility.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must complete an on line application package to include the Resume, your responses to the MTQs, and your responses to the ECQs. To apply, please select 'Apply Online' button at the bottom of this announcement. Please note: your online resume may not be a complete application. Be sure to carefully read this announcement to see if additional information is required and how it should be submitted.
Applicants who fail to submit all information and documents (i.e., Resume, MTQs and ECQs) WILL NOT receive consideration for this position.
You have until 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process.
NOTE: Applications submitted by means other than those described in this vacancy announcement will NOT be considered.
EDUCATION-OFC OF FEDERAL STUDENT AID
400 Maryland Avenue, SW
Human Resources Services
Executive Resources Team
Washington, District of Columbia 20202
United States
Next steps
After all application packages have been received, we will review your application to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications based on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. You should expect to hear back on the outcome of your application within 90 days of the closing date of the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. Resume: In addition to your written statements addressing the Executive Core Qualifications, the Mandatory Technical Qualifications, and other qualifications as applicable, submit a resume or any other written format you choose to describe your qualifications. Applicants typically provide the following information:
Full name, mailing address, and day email address and evening telephone numbers
Educational information, including the name, city and state of the colleges or universities you attended, as well as the type and year of any degrees received
Information about your paid and non paid work experience related to this position including:
Job title (include series and grade if Federal job)
Duties and accomplishments
Employer's name and address
Supervisor's name and phone number (indicate if we may contact your current supervisor)
Starting and ending dates of employment (month/year)
Information about honors, awards, and special accomplishments
2. MTQ Statement: A narrative statement specifically addressing the mandatory technical qualifications. Each MTQ statement should not exceed two (2) pages.
3. ECQ Statement: A narrative statement specifically addressing each individual ECQ. In lieu of the narrative statement, current career SES members, reinstatement eligibles, and SES Candidate Development Program graduates must provide the documentation in item #4. ECQs should not exceed ten (10) pages total.
4. All current and former career SES members must provide an SF-50, Notification of Personnel Action documenting their status or reinstatement eligibility). Candidates who have successfully completed an Office of Personnel Management approved SES Candidate Development Program must submit a copy of their ECQ certification.
5. All current Federal employees and reinstatement eligible applicants must submit an SF-50 as proof of eligibility.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must complete an on line application package to include the Resume, your responses to the MTQs, and your responses to the ECQs. To apply, please select 'Apply Online' button at the bottom of this announcement. Please note: your online resume may not be a complete application. Be sure to carefully read this announcement to see if additional information is required and how it should be submitted.
Applicants who fail to submit all information and documents (i.e., Resume, MTQs and ECQs) WILL NOT receive consideration for this position.
You have until 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process.
NOTE: Applications submitted by means other than those described in this vacancy announcement will NOT be considered.
EDUCATION-OFC OF FEDERAL STUDENT AID
400 Maryland Avenue, SW
Human Resources Services
Executive Resources Team
Washington, District of Columbia 20202
United States
Next steps
After all application packages have been received, we will review your application to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications based on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. You should expect to hear back on the outcome of your application within 90 days of the closing date of the announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
