Performs administrative and technical support work in a variety of personnel functions. Processes the full range of personnel actions for craft and trade and pay band nonappropriated fund (NAF) employees involving a variety of occupations. Examines request for personnel actions, verifies all entries by performing a procedural and technical review of proposed actions to assure correctness of entries and cited authority. Processes new appointments. Interviews employees to obtain data to complete appointments forms or instructs individual in completing forms such as health benefits registration, life insurance, designation of beneficiary, tax certificates, clearance and investigation data.

Computes and flags due dates for various types of personnel actions, i.e., within grade increase, conversions, performance appraisals, expiration date of temporary appointment, salary retention period, etc. Verifies employment. Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.). Provides assistance to customers on applicable procedures, instructions, and regulations. Monitors status on pending actions. Reviews personnel action requests for correctness of position numbers and organizational data. Retrieves data for reports. Provides information on status of personnel actions to operating officials.

Determines necessary documents needed to support transactions and ensures they are included in the action and OPF. Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required. Conducts new employee orientation. Provides brochures, e.g., health/life insurance, and explains retirement provisions, hours of work, leave accrual, health and life insurance options, local facilities, standards of conduct,
EEO, etc. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists employees in preparing documents necessary for background investigations, (NACs) etc. Assists new employees in completing required appointment forms, e.g., Designation of Beneficiary, W-4, etc.

Assists in special projects by gathering data from files and automated systems, and extracting information from official personnel folders. Compiles in prescribed format and forwards to supervisor for consolidation.

Authenticates personnel data reflected on various forms. Gathers background information on issues, researches current policy as it relates to the issue, and determines related trends that may impact on the issue at hand. Makes recommendation of necessary action based on research. Expedites flow of information and communications. Utilizes an in-depth knowledge of regulations, policies and procedures to answer employee questions on a variety of personnel issues.

Reviews personnel action requests and applications for accuracy, resolves discrepancies and completes missing information. Determines benefit eligibility, creditable service, (e.g., SCD's) and follows up on suspense actions, (e.g., probationary and trial periods, etc). Ensures necessary signatures and documents needed are present, complete and arranged in proper sequence, and those necessary steps are taken for subsequent routing and filing. Inputs information in to the automated personnel
system in a timely manner and ensure accuracy of all salary and pay adjustments. Provides information on vacancy announcements to BUPERS employees and outside applicants.

Composes and types Vacancy Announcements for distribution by mail or E-mail within area of consideration. Prepares advertisement for publication in newspapers requested by the respective departments. Maintains case files for each Vacancy Announcement. Receives visitors and telephone calls; tactfully obtains information about purpose of call or visit, determines if matter can be handled personally, referred to another individual or office, or if it required supervisor's attention. Exercises discretion in determining whether visitor or caller is entitled to receive requested information. Types a variety of materials using a computer from rough draft or clean copy with responsibility for format, spelling, punctuation, arrangement, and spacing of
material.

Sets up and maintains databases, spreadsheets and centralized files. Maintains files consisting of reports, letters, notices and instructions. Screens and purges files as needed to remove obsolete or irrelevant material. Prepares TDY and PCS travel orders for both APF and NAF; arranges travel schedule, itineraries and makes reservations. 

Performs other duties as assigned.

Work is primarily sedentary. Some walking, standing, bending and carrying of light items such as papers and files is required.

Work is performed in a typical office setting that is adequately lighted, heated and ventilated.

Conditions of employment

• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
• Must provide proof of U.S. Citizenship or U.S. National
• A valid State driver's license is required to operate motor vehicles
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.  All non-government positions identified on your resume must include complete address and to and from dates.  Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

• The incumbent must be a qualified typist and have at least one year of work experience or higher level education that demonstrates the ability to perform the duties of the position.
• Knowledge of an extensive body of personnel processing rules, procedures or operations.
• Skill in oral expression to explain processes and procedural matters and provide basic program information.
• Knowledge of office file arrangement and the purpose and content of documents in the file, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
• Knowledge of steps and procedures used to process personnel documents.
• Skill in fact finding and researching files to find relevant information and to logically organize and report on collected information.
• Ability to make decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations and procedures.
• Ability to understand and provide basic program information.
• Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions.
• Knowledge of office file arrangement and the purpose and content of documents in the file, and ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
• Familiarity with and ability to type and use a typewriter and computer including an automated personnel system, Word, Excel, Spreadsheets, Database, etc.
• Knowledge of personnel and staffing standardized rules, procedures terminology, or requirements related to personnel action processing activities and skill in applying these knowledges to work situations.
• Knowledge of formats, punctuation, grammar and clerical steps to process and prepare correspondence and documents in an accurate manner.
• Ability to make decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations and procedures.
• Basic knowledge of local personnel activities to perform routine clerical tasks.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume.  The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire.  Do not overstate or understate your level of experience and capability.  If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.