Clarification from the agency

Raleigh is a great place to work and live and has consistently been recognized by Forbes as one of the Best Places for Business and Careers, as well as one of the Best Cities for Raising a Family.

The Director of IT performs duties and responsibilities which include, but are not limited to, the following:

• Provides high-level customer service, along with reliable, well-performing systems that meet the technology needs of judges, staff, and the public.
• Oversees the daily operation of the technology department, assigning tasks, establishing priorities, and setting deadlines.
• Communicates highly technical topics in layman terms to management, judicial officers, and court staff.
• Mitigates security risks identified in internal and external security assessments and vulnerability scans.
• Ensures compliance with national and local policies including the Guide to Judiciary Policy and the District Court's Internal Controls Manual, which govern auditable processes.
• Plans and manages the technology budget and purchases in coordination with management, finance, procurement, and property management staff.
• Ensures regular patching and upgrading of court systems to address security vulnerabilities and to provide improved services.
• Oversees implementation of locally developed and nationally provided systems and programs and provides continuing support.
• Formulates, tests, and updates plans for continuity of operations and disaster recovery.
• Maintains procedural documentation and logs to guide and document work done on court systems in compliance with local and national policies and regularly performs reviews and audits of the court's technology equipment and systems.
• Develops and coaches technology staff to achieve high performance and developmental goals.
• Identifies opportunities for staff development and conducts performance evaluations on a regular basis.
• Maintains a high degree of technical proficiency in the administration of Windows and Linux systems and related application software.
• Ensures that court data is backed up regularly and securely.
• Other duties as assigned.

Conditions of employment

Applicants must be United States citizens or lawful permanent residents actively seeking citizenship. Judicial Branch employees are considered "At-Will" employees and are not subject to the employment regulations of competitive service. Salary will be based on experience and qualifications. Electronic Fund Transfer (EFT) for payroll deposit is required.

Applicants will be required to submit to a background investigation (including references, criminal history, and credit history) prior to an offer of employment being made. The person selected for this position will also be required to submit fingerprints for an FBI background check. As a condition of employment, the selected candidate must successfully complete a ten-year background investigation with periodic updates every five years thereafter.

Qualifications

Education and Experience Qualifications: (1) a bachelor's degree in computer science or related field and at least five years' management experience supervising automation staff; (2) thorough knowledge and demonstrated application of the principles of management, business processes, and budgeting; (3) demonstrated ability to manage a medium-size organization and oversee its automated systems; (4) proven success in the management and completion of multiple large projects which meet or exceed customer expectations; (5) extensive experience in analyzing, evaluating and determining automation needs, and implementing systems to meet those needs; and (6) experience in assessing and prioritizing automation interests and accomplishing objectives on schedule without compromising quality.

Technical Qualifications: (1) thorough working knowledge of principles and techniques of computer hardware and software, office automation, database design, and data communications with the ability to troubleshoot and problem solve; (2) extensive knowledge of software testing methods, practices, and preventive maintenance activities; (3) substantial knowledge of systems design and development, programming concepts, and languages; (4) proficiency with tools concerning computer networking, database management, and internet/intranet applications and development, and website design; (5) considerable knowledge of UNIX/LINUX operating systems, INFORMIX compliant relational database management system, and LAN/WAN architecture; and (6) significant experience in conducting research of available services and products, providing proposed solutions, and isolating and taking necessary corrective actions.

Personal Attributes: (1) excellent written and oral communication skills, including the ability to relay automation techniques and processes clearly to non-automation personnel; (2) superior interpersonal skills with an ability to build, motivate, and lead a dynamic team; (3) integrity; (4) ability to problem solve and exercise mature and decisive judgment; (5) professional and positive attitude; and (6) skill at applying existing or new principles in difficult or challenging situations.

Preferred Qualifications: (1) a master's degree in computer science or related field; (2) general aptitude to learn new operating system languages and applications; (3) interest in technology trends and experience with strategic planning and the implementation of automation initiatives; (4) knowledge of legal terminology, federal court processes, and functions of the court; and (5) demonstrated record of ongoing professional development.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please read the "Next steps" section for more information.