Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility ( i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.). Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues. Maintains relationships with on-and- off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives. Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues. Develops operating policies and procedures, programs, classes /seminars, promotions, integrated program delivery with other installation /region /agency staff. Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues.

Transition Assistance: Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military career. This includes coordinating presence of Department of Labor, Department of Veterans Affairs, Small Busjness Administration who conduct a variety of training in support of the Veterans Opportunity to Work Act and other legislation, Transition, Goals, Plans, Success (GPS) program and various other Navy-related initiatives designed to prepare Service Members for success in civilian life.

Relocation Services: Establishes,develops, i mp lem en ts , monitors and coordinates WFL services and activities to include information and referral (I&R) services. Refers customers, as appropriate, for specialized assistance. Compiles and updates for inclusion in the welcome packet, information on community characteristics and services, spouse employment opportunities, special education, housing, medical facilities, utilities, taxes, local laws, and other unique information related to the particular location. Develops newcomer orientation providing extensive information on installations and civilian community resources and services. Provides sponsorship training and assists Commands with Sponsorship Programs. Provides guidance on writing the sponsor letter, practical means of assisting the service member and family upon arrival, and ways to help them adjust to the new community. Refers customers who encounter stress of cultural adaptation and disruption of social and family ties. Identifies and addresses the individual adjustment needs providing counseling referrals when appropriate. Prepares Military Installation (MI) packets for incoming/outgoing service members. Develops, maintains, and distributes welcome packets for incoming Sailors/families, hardcopy or electronic.

Deployment Support:

Conducts deployment support services to include pre- mid- and post- educational briefings. Addresses the specific concerns and needs of service members and their families in coping with extended separation. Provides command consultation and support, information resources and referrals, deployment and mobilization support, ombudsman support, and life skills education. Provides support and training for Family Readiness Groups. Leverages command services and subject matter experts that support family well-being during separation or return of deploying military members and their families. Examples of services include Legal and Chaplain services, clinical counseling, financial Relief Society's, Red Cross, recreation, education, ombudsman, installation or community private organizations, etc.Personal Financial Management: Assists or facilitates resources to assist customers with personal financial planning, money management, developing short-and long term strategies, to include consumer affair issues through a range of seminars, workshops, lectures, articles and internet resources. Provides information on a variety of financial topics such as the military pay system; banking; credit; budget development; financial record keeping; debt; consumer rights and obligations under Federal and State consumer protection laws; local consumer information; car buying; insurance; savings; investments, etc. Oversees the Command Financial Specialist (CFS) program. Provides training and serves as a consultant to CFSs when desired. Assists in developing CFS course curricula, prepares accompanying resource materials. Conducts command and unit leader training and briefings to assist supervisory personnel in recognizing financial problems experienced by military families and in making appropriate referrals for assistance.

Conditions of employment

• COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants
• must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants
• Satisfactorily complete a formal background check and maintain security suitability requirements.
• “To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the
• Must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate etc) within 3 years of employment.
• Must be able to traverse ladders, passage ways and other structural aspects on board Navy vessels. Maintain a Passport.
• Maybe required to carry objects or projector weighing twenty-five pounds or less.
• for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.”

Qualifications

• Financial Counselors must possess a baccalaureate degree from accredited college or a combination of education and experiences. Must possess and maintain a nationally recognized financial counselor certification.
• Other positions require Associate’s degree or higher in education, social/behavioral, business administration, finance, economics, travel and tourism, marketing or related field. Experience providing adult education and/or work/family life consultation is preferred but not required.
• Skill in conducting interviews to establish the nature and extent of issues, in order to determine appropriate referral services and options.
• Skill in preparation of presentations and public speaking in personal – large and small group settings.Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing and network programs (e.g. as Internet, Microsoft Office Suite and FFSP databases. Ability to communicate effectively in writing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of KSAs related to the job requirements.  Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.  Best qualified applicants will be referred to the hiring manager.