Experienced IT professional will provide Tier-2 technical assistance for the Region NAF IT Manager and team in the implementation and support of various computer and information systems within Navy Region NW Fleet & Family Readiness Programs.
Summary
Experienced IT professional will provide Tier-2 technical assistance for the Region NAF IT Manager and team in the implementation and support of various computer and information systems within Navy Region NW Fleet & Family Readiness Programs.
This position is located at Keyport, WA and is responsible to provide technical support and assist with applications and systems to include scheduled task monitoring, automation of processes, interpretation of reports, performance monitoring of devices and servers, monitor MDM solution, and apply various security DISA, SRGs, STIGs or Vendor Best Practices. Assist/cover/mentor Tier-1 with physical installations, configuration and maintenance of personal computers and network devices to include field work when required.
This position is subject to background check in accordance with federal regulations.
Occasional travel within the Region is required.
Qualifications
Knowledge of computer systems, networks, and troubleshooting skills. Sound understanding of Windows operating systems and Cisco switching is required. Knowledge sufficient to assist in the configuration of associated systems and to advise and assist both management and staff on functional use is crucial. Knowledge of intermediate troubleshooting techniques and excellent customer service skills required to sufficiently provide high-quality customer service support. Knowledge of Point of Sale Systems, Monitoring, Imaging processes, Cisco devices, and scripting are highly desirable. A degree in computer science or equivalent is preferred. IAT Level II Security and a relevant Technical Certification are required, if the applicant does not possess at hire they must be able to acquire within 6 months with continuing service agreement. One (1) year experience in the position of Information Technology Specialist or in a position performing the equivalent full-time duties. Knowledge of principles and practices of effective communication. Ability to self-manage, communicate clearly and concisely with others, orally and in writing; follow instructions both orally and in writing.
Education
A degree in computer science or equivalent is preferred. IAT Level II Security and a relevant Technical Certification are required, if the applicant does not possess at hire they must be able to acquire within 6 months with continuing service agreement.
Additional information
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. Salary is dependent on experience and/or education.
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Comprehensive benefits package available (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of KSAs related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Comprehensive benefits package available (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Technical Support
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET. Do NOT send your application/documents to this technical helpdesk email address.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Navy Region Northwest
1103 Hunley Road, Bldg 35
Silverdale, WA 98315
US
Next steps
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Technical Support
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET. Do NOT send your application/documents to this technical helpdesk email address.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Navy Region Northwest
1103 Hunley Road, Bldg 35
Silverdale, WA 98315
US
Next steps
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
