Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations Clerk are front line representatives and administrative liaisons. They manage the CYP waitlist, coordinate enrollment, oversee recordkeeping, and collect parent fees in addition to a variety of data processing systems. Learn more about us at https://www.navycyp.org
Summary
Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations Clerk are front line representatives and administrative liaisons. They manage the CYP waitlist, coordinate enrollment, oversee recordkeeping, and collect parent fees in addition to a variety of data processing systems. Learn more about us at https://www.navycyp.org
The CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. These tasks are summarized below.
Record Keeping and Reporting
Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).
Ensures child registration and enrollment paperwork is complete and current.
Ensures that all USDA food program records are accurate, up-to-date and readily available.
Reviews and submits completed paperwork for background checks.
Maintains office files and records.
Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.
Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.
Conducts research of records and follows up in order to resolve discrepancies and problems.
Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.
Liaison with Families and Programs
Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.
Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.
Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.
Performs assigned resource and referral duties and assists in maintaining current waiting list.
Fees and Supplies
Collects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments.
Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.
Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.
Additional Responsibilities
Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
You must be at least 18 years of age with a high school diploma or equivalent Unit
You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
May be required to pass pre-employment examination
Must provide proof of U.S. Citizenship or U.S. National
A valid State driver's license is required to operate motor vehicles
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
Agency will request information regarding the COVID 19 vaccination status of applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Qualifications
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.
Specialized experience must demonstrate the following:
A qualified candidate possesses the following:
Knowledge of administrative support functions.
Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments.
Knowledge of military CDC, CDH, SAC, YP, R&R and the USDA Food Programs.
Ability to maintain a computerized database. Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system.
Ability to maintain accurate reports and records and military style documents.
Ability to communicate effectively in English, both verbally and in writing.
Skill in cash handling required.
1 year of administrative experience OR a 2 year or higher administrative related degree.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.
ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
Education
High School Diploma or equivalent AND 1 year of administrative experience OR a 2 year or higher administrative related degree.
**Must provide a copy of your H.S. Diploma, GED, or college transcripts (showing degree awarded/conferred) when you apply.
Additional information
Some positions have special requirements
• Position is a sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.
• Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.
• Salary is dependent on experience and/or education.
• For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
This announcement may be used to fill additional vacancies within 90 days of closing date.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to CNI_SE_HQ_N9_NAFJOBS@NAVY.MIL to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.
This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:
Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:
Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.
Please provide your proof of disability.
For a disabled veteran, you must submit a Department of Veterans Affairs (DVA) letter on DVA letterhead that states your overall combined service-connected disability rating.
A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.
When applying for Federal Jobs, eligible veterans should claim preference on their application or resume. Applicants claiming 10-point preference must complete Standard Form (SF) 15, "Application for 10-Point Veteran Preference", and submit the requested documentation.
For current or previous Federal employees, please attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
If you are a veteran claiming Sole Survivor Preference, please attach your SSP documentation.
Please provide a copy of your College transcript(s) which support those qualifications for which you wish to have considered.
If you are a service member who expects to be discharged or released from active duty under honorable conditions, you may submit a certification letter to receive veterans' preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.
The following documents are required at the time of application:
Optional Form 306: U.S. Office of Personnel Management Declaration for Federal Employment
A résumé
Proof of Education and Training: high school diploma or equivalent, certificates of completion for DoD approved competency-based training courses, valid CDA/MSA credential(s), and/or awarded/conferred college transcript(s).
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student’s name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
Employment Preferences
The following employment preferences are available to qualified applicants who can provide required supporting documentation. Applicable preferences are listed in priority order below.
Reemployment Priority List (RPL)
Qualifying separated employees must have priority for a non-appropriated fund (NAF) position when the position has substantially the same duties as the Business-based Action (BBA) separated position. The position may be neither higher graded nor subject to internal candidate selection. To apply for this preference, the applicant must:
Attach a copy of the separation Personnel Action Report (PAR) indicating the position was abolished via BBA.
Military Spouse Preference (MSP)
An applicant may qualify for MSP if he/she has been relocated to a new geographic location to which their spouse has been assigned. Qualifying applicants may request an MSP upon relocation to a sponsor’s new permanent duty station. To apply for this preference, the applicant must:
Attach a copy of the sponsor’s Permanent Change of Station (PCS) orders and a marriage certificate at the time of application.
Note: Acceptance OR declination of a regular full- or part-time NAF or appropriated fund (APF) position ends the applicant’s ability to claim MSP at the new duty station.
Involuntarily Separated (IVS)
An applicant may qualify for IVS if he/she is a military member (or their dependent) and has been involuntarily separated from the armed services with an approved separation program designator (SPD) code (indicated in block 26 of the DD Form 214) and a reenlistment priority (RE) code of 3T or 4T (indicated in block 27 of the DD Form 214) per the instructions of the Navy Personnel Command. To apply for this preference, the applicant must:
Attach a copy of the sponsor’s PCS orders at the time of application.
This is a one-time hiring preference that ends with the acceptance or declination of any position that is expected to last at least 1 year.
Veterans Preference (VP)
Qualifying military veterans, and spouses or parents of deceased veterans, must be given employment preference over non-preference applicants if they are equally qualified. To apply for this preference, the applicant must:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
“To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.”
To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.
Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.¿
It is the applicant’s responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.
Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.
Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.
Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.
Technical Support
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET. Do NOT send your application/documents to this technical helpdesk email address.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Commander, Navy Installations Command
919 Langley Street PO Box 14D
Jacksonville, FL 32210
USA
Next steps
PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek.
All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.
Please provide your proof of disability.
For a disabled veteran, you must submit a Department of Veterans Affairs (DVA) letter on DVA letterhead that states your overall combined service-connected disability rating.
A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.
When applying for Federal Jobs, eligible veterans should claim preference on their application or resume. Applicants claiming 10-point preference must complete Standard Form (SF) 15, "Application for 10-Point Veteran Preference", and submit the requested documentation.
For current or previous Federal employees, please attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
If you are a veteran claiming Sole Survivor Preference, please attach your SSP documentation.
Please provide a copy of your College transcript(s) which support those qualifications for which you wish to have considered.
If you are a service member who expects to be discharged or released from active duty under honorable conditions, you may submit a certification letter to receive veterans' preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.
The following documents are required at the time of application:
Optional Form 306: U.S. Office of Personnel Management Declaration for Federal Employment
A résumé
Proof of Education and Training: high school diploma or equivalent, certificates of completion for DoD approved competency-based training courses, valid CDA/MSA credential(s), and/or awarded/conferred college transcript(s).
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student’s name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
Employment Preferences
The following employment preferences are available to qualified applicants who can provide required supporting documentation. Applicable preferences are listed in priority order below.
Reemployment Priority List (RPL)
Qualifying separated employees must have priority for a non-appropriated fund (NAF) position when the position has substantially the same duties as the Business-based Action (BBA) separated position. The position may be neither higher graded nor subject to internal candidate selection. To apply for this preference, the applicant must:
Attach a copy of the separation Personnel Action Report (PAR) indicating the position was abolished via BBA.
Military Spouse Preference (MSP)
An applicant may qualify for MSP if he/she has been relocated to a new geographic location to which their spouse has been assigned. Qualifying applicants may request an MSP upon relocation to a sponsor’s new permanent duty station. To apply for this preference, the applicant must:
Attach a copy of the sponsor’s Permanent Change of Station (PCS) orders and a marriage certificate at the time of application.
Note: Acceptance OR declination of a regular full- or part-time NAF or appropriated fund (APF) position ends the applicant’s ability to claim MSP at the new duty station.
Involuntarily Separated (IVS)
An applicant may qualify for IVS if he/she is a military member (or their dependent) and has been involuntarily separated from the armed services with an approved separation program designator (SPD) code (indicated in block 26 of the DD Form 214) and a reenlistment priority (RE) code of 3T or 4T (indicated in block 27 of the DD Form 214) per the instructions of the Navy Personnel Command. To apply for this preference, the applicant must:
Attach a copy of the sponsor’s PCS orders at the time of application.
This is a one-time hiring preference that ends with the acceptance or declination of any position that is expected to last at least 1 year.
Veterans Preference (VP)
Qualifying military veterans, and spouses or parents of deceased veterans, must be given employment preference over non-preference applicants if they are equally qualified. To apply for this preference, the applicant must:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
“To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.”
To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.
Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.¿
It is the applicant’s responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.
Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.
Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.
Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.
Technical Support
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET. Do NOT send your application/documents to this technical helpdesk email address.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Commander, Navy Installations Command
919 Langley Street PO Box 14D
Jacksonville, FL 32210
USA
Next steps
PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek.
All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
