Major Duties & Responsibilities

Administrative Support (includes but not limited to):

• Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
• Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc. 
• Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe. 
• Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants. 
• Oversees the sale of retail items associated with activities. 
• Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives. 
• Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management. 
• Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs. 

Instructional Support (includes but not limited to):

• Monitors assigned participants in indoor and outdoor activities to include intramural sporting events. 
• Conducts instructional classes in the assigned recreational area. 
• Performs basic fitness orientation; identifies and corrects unsafe fitness techniques. 
• Demonstrates procedures common to the activities and instructs in the use of related equipment. 
• Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
• Ensures adherence to regulations and safety procedures. 

Facility/Equipment Maintenance (includes but not limited to):

• Ensures facility and sporting fields are open and/or closed at the posted time. 
• Monitors and checks the security of premises. 
• Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline.
• Ensures athletic playing surfaces are properly maintained, safe, and ready for play. 
• Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.). 
• Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance. 
• Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Conditions of employment

• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
• A valid State driver's license is required to operate motor vehicles
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.  All non-government positions identified on your resume must include complete address and to and from dates.  Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

IN ORDER TO QUALIFY FOR AN INTERVIEW FOR THIS POSITION, YOU MUST HAVE AN NCAA CERTIFICATION. IT MUST BE REFERENCED IN YOUR RESUME AND UPLOADED FOR PROOF.

. Knowledge of MWR policies, rules, and regulations involving the work area.
. Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
. Knowledge of cash handling procedures.
. Knowledge of basic fitness, aquatics and sports principles.
. Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
. Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
. Skill and ability to provide fitness, aquatics and sports training or orientation.
. Ability to competently and independently carry out day to day recreation operations.
. Ability to develop and effectively deliver presentations and/or training.
. Ability to communicate effectively both orally and in writing.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume.  The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire.  Do not overstate or understate your level of experience and capability.  If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.