This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/661464900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This position is located in the Department of Health And Human Services, Office of Inspector General, Office of Management and Policy.
This job will close at 11:59p.m. EST on the date we have received 100 applications which may be sooner than the closing date.
The salary range reflects Washington, D.C. locality pay. Upon, selection, the salary will be adjusted for the specific duty location.
06/24/2022 to 06/29/2022
$148,484 - $176,300 per year
GS 15
1 vacancy in the following locations:
No
Yes—as determined by the agency policy.
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
None
Yes
Yes
HHS-OIG-DHA-22-11545138
661464900
All U.S. Citizens, No Prior Federal Experience is Required
This position Serves as Director, Operations Management Division (OMD), leading a team of technical engineers and IT support staff through subordinate supervisors in three primary branches. The branches within the OMD of the Health and Human Services (HHS) Office of Inspector General (OIG), comprise the Network Operations Branch, Cloud Operations Branch, Operations Support Branch, Project Management Branch, and senior advisors to the director. Collectively, these teams develop and maintain the critical IT infrastructure and operations that enable the OIG mission.
The OMD Director provides oversight, management, and guidance for fully integrating and maintaining IT operational systems to provide a seamless IT experience to OIG employees. Incumbent leads projects to support infrastructure changes, build new capabilities and products for customers, and execute program management functions (including strategic planning, budgeting, project execution, etc.). Application of expertise and technical knowledge on IT infrastructure and cybersecurity is required. The incumbent participates with senior executives in developing and implementing major IT policies and services. Operational areas affected by OMD include, but are not limited to monitoring and applying advanced troubleshooting techniques to identify and resolve IT infrastructure and employee IT issues, using data and lean management techniques to improve the performance and quality of IT services provided to OIG employees and customers, and developing innovative IT solutions in support of the OIG mission.
The incumbent is also responsible for customer services and help desk operations for all IT mission and business systems supporting the OIG.
Incumbent may be called upon to represent the agency and top agency officials in communications and meetings that may require the incumbent to have access to sensitive materials. Develops and implements strategic roadmap for providing innovative information technology products and services to support the OIG mission. Ensures effective cybersecurity practices are established to protect OIG data, devices, and networks. Identifies and implements innovative solutions to enhance the mission of OIG and reduce IT operating costs. Delivers IT products and services to OIG employees that provide a high-quality user experience to a workforce of over 1,600 people nationwide. Ensures effective help desk and site support for OIG's 80+ field offices. Develops and tracks key performance indicators to ensure delivery of high quality IT services. Defines the problem, vision, and solution for the business, technology, and cultural changes required to drive technology transformation, and introduce new approaches to ensure business and service improvements are achieved. Leads planning, implementation, and maintenance of public and private cloud infrastructure and platform solutions OIG applications. Provides strong leadership and senior-level advocacy for the delivery of technology that supports HHS OIG's current and future mission needs.
Provides information technology resource acquisition management support and oversight. Coordinates and performs technical assessments and reviews of requirements and acquisition requests and provides guidance to ensure conformance with approved plans, program objectives, and policies and to ensure efficient use of assets. Conducts studies and performs research independently or together with other information technology experts. Provides technical direction and effective critical reviews of completed products.
Recruitment Incentives: Payment for relocation expenses are not authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience may be approved as credit for your Annual Leave accrual.
Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.
EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.
You will be evaluated for this job based on how well you meet the qualifications above.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Your application will be evaluated on the quality and extent of your experience, education (if applicable), and training relevant to the duties of this position. If you are found minimally qualified for the job, your application package will be further evaluated to determine your possession of the critical knowledge, skills, abilities, and other characteristics listed below.
Your resume must document specialized experience and support your responses to the vacancy questions.
To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/11545138
Selections may be made for vacancies across the entire Department of Health and Human Services (HHS). By applying, you agree to allow your application and other personal information to be shared with one or more HHS hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.
All applicants are required to submit the following supporting document type(s):
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 07/03/2022 to receive consideration. Mailed/emailed applications will not be accepted.
Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.
If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist can be reached at (855) 291-2284. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.
This announcement may be used to fill one or more vacancies.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/661464900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Health and Human Services Office of Inspector General has been at the forefront of the nation's efforts to fight waste, fraud and abuse and to improving the efficiency of more than 100 U.S. Department of Health and Human Services (HHS) programs. Our vision is to drive positive change in HHS programs and in the lives of the people served by these programs.
The Office of Inspector General (OIG) for HHS fights fraud, waste and abuse in HHS programs including Medicare, Medicaid, Healthcare Marketplaces, NIH, FDA, CDC and more. OIG HHS is the largest Federal inspector general's office, employing a nationwide network of auditors, investigators, attorneys, and evaluators to provide program recommendations to decision-makers, distribute educational resources to the industry and public, and investigate cases to root out fraud.
OIG is ranked as the #1 agency in HHS by the Partnership for Public Service's "The Best Places to Work in the Federal Government" 2020 ratings.
For more information about the HHS Office of Inspector General, go to http://oig.hhs.gov/.
This position is being filled using Direct Hire Authority and is open to all U.S. Citizens. All applicants who meet basic requirements will be forwarded to the Selecting Official for consideration. Traditional rating and ranking of applications does not apply.