This position is located in the Office of Administration, where you can ignite your career in public policy and information management with the only federal agency dedicated to ending homelessness and building strong, inclusive communities across America. HUD gives the most vulnerable Americans the opportunity to thrive and succeed. HUD's Office of Administration (OA) propels that mission by giving HUD programs what they need to work faster, smarter, and better.
Summary
This position is located in the Office of Administration, where you can ignite your career in public policy and information management with the only federal agency dedicated to ending homelessness and building strong, inclusive communities across America. HUD gives the most vulnerable Americans the opportunity to thrive and succeed. HUD's Office of Administration (OA) propels that mission by giving HUD programs what they need to work faster, smarter, and better.
This job is open to: 1.Current HUD Office of Administration internal employees qualifying as Status Candidates or current HUD Office of Administration internal employees serving on a Veterans Recruitment Appointment (VRA), or 2. CTAP eligibles.
As a Support Services Specialist (Team Leader), you will:
Serve as team leader with responsibility for directing the day-to-day activities of the team, including distribution and balancing of workload, tracking work progress and status, estimating, and reporting on work completion, instructing staff as needed, responding to, and assisting with technical issues and problems, reporting on work performance and training needs, etc.
Participate in goal setting for the entire assigned jurisdiction, monitoring performance, establishing procedures, and reviewing and interpreting changes in regulations and policies.
Provide advice and assistance to operating officials and program managers, devising and implementing new systems, performing studies, and reviewing operations.
Candidates will be selected for a job assigned to one of the official duty stations listed in this announcement. Failure to report to duty at the location for which the candidate is selected may be grounds for a disciplinary action, including removal.
There are four vacancies for this position. This vacancy may be filled in any of the following duty locations: Headquarters (Washington, DC) or one of the Regional or Field Offices listed here .
Key Requirements:
Please refer to "Conditions of Employment."
Must be U.S. Citizen or U.S. National.
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
Specialized Experience: For the GS- 13 you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes:
- Experience with various federal government procurement methods and budget execution. This experience must include the ability to ensure timely obligation of distributed funds and tracking of obligated/unobligated funds for several field offices; AND
- Experience serving as a team leader with responsibility for directing the day-to-day activities of the team, including distribution and balancing of workload, tracking work progress and status, reporting on work completion, providing guidance to team members as needed, and assisting with technical issues to support the supervisor; AND
- Experience providing technical guidance to internal and external stakeholders on facilities, safety/health, equipment and records management programs; AND
-Experience interpreting and applying regulations and agency policies to resolve a variety of administrative related issues.
Experience may have been gained in either the public, private sector orvolunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-13 you must have been at the GS-12 level for 52 weeks.
Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.
Additional information
OTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
Relocation expenses will not be paid.
Relocation incentive will not be paid.
Recruitment incentive will not be paid.
This is a bargainingunit position.
This position is Exempt from the Fair Labor Standards Act (FLSA).
HUD offers alternative and flexible work schedules.
CONDITIONS OF EMPLOYMENT:
A one year probationary period may be required.
Must successfully complete a background investigation.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Obtain and use a Government-issued charge card for business-related travel.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Communication, Specialized Experience, Systems and Technology, and Technical.
Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:-
Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
Submit a copy of your most recent SF-50 that indicates you are a current HUD employee of Office of Administration. IF you do not have a copy of your SF-50 that indicates this information, you must upload an explanation. Applications without this information will not be considered.
Typically Award SF-50s do not provide the required information.
If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
Performance Appraisal(ALL APPLICANTS): Submit a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete or unavailable, you must attach a written explanation of the reasons.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP for eligibility and a detailed list of required documents.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
Office of the Chief Human Capital Officer
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:-
Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
Submit a copy of your most recent SF-50 that indicates you are a current HUD employee of Office of Administration. IF you do not have a copy of your SF-50 that indicates this information, you must upload an explanation. Applications without this information will not be considered.
Typically Award SF-50s do not provide the required information.
If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
Performance Appraisal(ALL APPLICANTS): Submit a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete or unavailable, you must attach a written explanation of the reasons.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP for eligibility and a detailed list of required documents.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
Office of the Chief Human Capital Officer
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
