This position is for an Information Technology Specialist (INFO SEC) in the Technology and Support Operations (TSO) team located within Technology Services (TS) in Washington, D.C. This component centralizes the Office of Inspector General (OIG) Information Technology operational assessment, analysis, and law enforcement capabilities.
Summary
This position is for an Information Technology Specialist (INFO SEC) in the Technology and Support Operations (TSO) team located within Technology Services (TS) in Washington, D.C. This component centralizes the Office of Inspector General (OIG) Information Technology operational assessment, analysis, and law enforcement capabilities.
This announcement is open to all U.S. Citizens. This position will be filled through the Direct Hire Authority for IT Specialist positions. All applicants who meet the qualification requirements will be forwarded to the selecting official for further consideration. Category Rating, Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy.
The Inspector General of the Department of Education heads an independent and objective organization responsible for audit, investigation, and other inspection services related to programs and operations of the Department. The Inspector General provides leadership and coordination and recommends policies for activities designed, to promote economy, efficiency, and effectiveness in the administration of programs and operations as well as to prevent and detect · fraud and abuse in such programs and operations. The Inspector General is the principal advisor to the Secretary of the Department on the above matters and is responsible for keeping the Secretary and Congress fully and currently informed about problems and deficiencies relating to the administration of the Department's programs and operations and the necessity for and progress of corrective action.
The Office of the Inspector General consists of the following five components:
Immediate Office of the Inspector General
Investigation Services
Audit Services
Management Services
Technology Services
The functions of Technology Services (TS), under the direction of an Assistant Inspector General, include enhancing and continuously improving the OIG information technology operational capabilities. TS is responsible for Information Technology (IT) related matters ranging from IT audits to application development. TS also provides a full range of advanced computer and statistical techniques services for Audit Services and Investigation Services.
As a Information Technology Specialist (INFO SEC), you will perform the following duties:
Ensuring the proper integration of Information Technology programs and services; and developing solutions to integration/interoperability issues. Designs, develops, and manages systems that meet current and emerging business requirements and apply and extend or optimize the existing architecture.
Independently serves as a senior IT expert and consultant to OIG management officials and staff at Headquarters and Regional Offices. Develops a secure technical architecture and plan for integrating security into programs and the agency's IT structure meeting OIG operational requirements. Provides the OIG Chief Technology Officer with expert information concerning the effectiveness of IT and security practices for electronic and printed media systems.
Independently oversees the Security Authorization process for all General Support Systems and Major Applications within the OIG to ensure compliance with Federal Information Security Management Act, FedRAMP, National Institute of Standards and Technology, and Departmental directives and guidelines.
Independently spearheads and leads ad hoc teams to ensure that all technical, physical, security, and procedural requirements are fulfilled for the OIG. Reviews current legislation, statutes, regulations and other security resource information and ensures that OIG systems' security posture is aligned with current practices. Ensures that individuals within the OIG are trained on current and emerging technologies for effective/efficient use of technologies. Assists in conducting IT system operations and security reviews, developing and implementing policies and providing educational lectures and briefings.
Coordinates information technology activities with the Department's Office of the Chief Information Officer, IT operations and Information Assurance Teams and individuals who are directly responsible for implementing practices and safeguards.
Reviews and updates information technology investments and security practices to ensure that appropriate levels of information security are maintained. Coordinates risk assessments to ensure OIG personnel have a complete understanding of potential threats associated with operational policies and information quality assurance practices and procedures.
Develops and implements information system operation program that assesses and addresses the effective and proper use of systems and risks and magnitude of the harm resulting form the loss, misuse, or unauthorized access of information. Serves as the primary lead for computer incident response and coordinates incident handling process with OIG and OCIO security personnel. Ensures that information systems used by the OIG operate in a secure manner and provides appropriate confidentially, Integrity and availability through the use of cost-effective management administrative, operational, and technical controls.
Must complete a Background Investigation and Fingerprint check
Relocation expenses will not be paid
Males born after 12/31/1959 must be registered with the Selective Service
May be required to complete a one-year probationary period
Must be able to obtain and maintain a Top Secret clearance
You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.
Qualifications
Basic Experience Requirements
You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Minimum Qualification Requirements
You may meet the minimum requirements for the GS-14 if you possess the specialized experience below:
Specialized Experience for the GS-14:
One year of experience in either federal or non-federal service that is equivalent to at least the GS-13 performing all four (4) of the following duties or work assignments:
1. Experience in providing expertise in administration and management of Microsoft infrastructure to include on-premises, Azure, and Microsoft 365 configurations, maintenance, and security compliance.
2. Experience in maintaining and securing a High Value Asset system.
3. Experience in formulating and maintaining System Security Artifacts (i.e. business impact analysis, privacy threshold analysis or configuration management plans).
4. Familiarity with the Authorization to Operate process.
Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
1. Knowledge of a broad range of advanced knowledge and experience in information technology infrastructure and components.
2. Knowledge of designing security systems, hardening, monitoring, scanning, vulnerability remediation, and data management for on premise infrastructure, and a Microsoft Cloud environment. This includes overall management that's inclusive to vulnerability management, and security.
3. Knowledge of operations and security areas of information systems and all components and related laws, regulations, guidelines, and precedent decisions.
4. Knowledge of laws, regulations, OMB requirements, and OHS BOD. FedRAMP certification process and related activities (i.e., continuous monitoring).
5. Knowledge of research analysis, interpretation and evaluation of IT solutions to make appropriate recommendations.
Additional information
Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email Iwork@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).
Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.
Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.
Financial Disclosure: This position does require a financial disclosure.
Telework: This position is telework eligible.
Bargaining Unit: This position is not included in the bargaining unit.
Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include telework and alternative work schedules.
You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This vacancy will be filled through OPM's Direct Hire Authority. Category Rating, Veterans' Preference and Traditional Rating and Ranking of applicants does not apply.
We will review your application and documentation submitted to ensure you meet the basic qualification requirements. We will refer the best qualified candidates to the Selecting Official of the job for further review and consideration. You will be evaluated to determine if you meet qualifications required, and on the extent to which your application shows that you possess the knowledge, skills and abilities associated with this position as defined below. Please be sure to give examples in your resume and explain how often you used these skills, the complexity of the knowledge you possessed, the level of people you interacted with, and the complexity and sensitivity of the issues you handled.
CTAP/ICTAP candidates must be rated and determined to be well qualified (or above), based on an evaluation of their applications; possessing the knowledge, skills, and abilities which clearly exceed the minimum qualification requirements for the position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include telework and alternative work schedules.
You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants must submit a resume/CV of their choice, and may also submit a cover letter:
A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.
If you are claiming Veteran's Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge, OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces).
Career Transition Assistance Plan (CTAP), or Interagency Career Transition Assistance Plan (ICTAP): Visit the https://www2.ed.gov/about/jobs/open/edhires/ictap.html or https://www2.ed.gov/about/jobs/open/edhires/ctap.html for information on how to apply as a CTAP, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.
Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.
Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).
Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application.
NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts.
In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.
EDUCATION-OFFICE OF INSPECTOR GENERAL
550 12th Street, S.W.
Attn: Human Resources Services
Washington, District of Columbia 20202
United States
Next steps
As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process. 1. Once the vacancy announcement closes, we will inform you that your application has been received. 2. After we review your submitted resume and supporting documentation, we will inform you if you are eligible and qualified, if your application was referred to a subject matter expert or panel of subject matter experts for further evaluation, and if you were amongst the most highly qualified candidates referred to the selecting official. 3. Finally, we will inform you of your final disposition for this announcement (e.g., if/when a selection is made, if/when the announcement is cancelled).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All applicants must submit a resume/CV of their choice, and may also submit a cover letter:
A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.
If you are claiming Veteran's Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge, OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces).
Career Transition Assistance Plan (CTAP), or Interagency Career Transition Assistance Plan (ICTAP): Visit the https://www2.ed.gov/about/jobs/open/edhires/ictap.html or https://www2.ed.gov/about/jobs/open/edhires/ctap.html for information on how to apply as a CTAP, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.
Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.
Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).
Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application.
NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts.
In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.
EDUCATION-OFFICE OF INSPECTOR GENERAL
550 12th Street, S.W.
Attn: Human Resources Services
Washington, District of Columbia 20202
United States
Next steps
As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process. 1. Once the vacancy announcement closes, we will inform you that your application has been received. 2. After we review your submitted resume and supporting documentation, we will inform you if you are eligible and qualified, if your application was referred to a subject matter expert or panel of subject matter experts for further evaluation, and if you were amongst the most highly qualified candidates referred to the selecting official. 3. Finally, we will inform you of your final disposition for this announcement (e.g., if/when a selection is made, if/when the announcement is cancelled).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
