This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/656839600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The Assistant Chief provides support to the Chief, Patient Business Service (PBS) in management of the administrative programs within the service. During temporary absence of the Chief is responsible and accountable directly to the Medical Center Director and Associate Director for providing leadership in the formulation and operation of the service. The incumbent is delegated full authority and responsibility for management of several sections with approximately 110 FTE.
Learn more about this agency05/26/2022 to 06/17/2022
$82,430 - $107,163 per year
GS 12
1 vacancy in the following location:
No
No
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
None
Yes
No
CBSR-11507139-22-CLE
656839600
This includes project assignments based on the needs identified via internal/external reviews/investigative reports or observations, verbal/ written responses to internal and external inquires, maintenance of service and medical center level workload statistics, medical center memorandums and the service's improvement Plan by working with the Unit Practice Council (UPC). Responsible both long and short- range policies and plans for the organization by coordinating the medical administration needs of the medical center.
Develops effective planning direction for the organization by taking the initiative to identify needs and potential issues/concerns and devising flexibilities in operations and constructive, cost-effective approaches to the resolution of problems. Develops, evaluates and modified organizational structure and systems to achieve program goal. Participates in the analysis and interpretation of workload and other data used in resource planning. Responsible for analytical, evaluative, developmental or advisory work, which is directed toward implementing, revising or eliminating policies, practices, methods, procedures and/or organizational structures within the service and medical center.
Establishes and maintains an monitoring mechanism on inpatient/outpatient statistics (Gains and Losses Sheet, PCE reports, etc.) to ensure accurate and timely data capture; analyzes statistical data and advises management on operational trends; investigates and validates data that might be outliers by following up with appropriate staff; displays data in graphic/written format, whichever is appropriate to present workload in a meaningful manner to Medical Center Management, using various computer software, i.e. Excel, PowerPoint, prepares monthly workload reports. This requires accessing the appropriate workload reports FISTA, KLF and ARC. Works with Fiscal, DSS and other management personnel in reviewing , analyzing and responding to budgetary and workload submission reports received from the VISN and VHA. Assists in providing data for performance improvement and utilization review. Incumbent provides oversight of daily capture of inpatient statistics through communication with the PBS program Analyst position and provides consultative services to other medical center staff relative to workload statistics. Oversees Administration of the Bed Management System (BMS).
Leads in administering programs concerning such matters as equal opportunity, merit promotion, labor management relations, and position management. Administers space and equipment programs. Incumbent recommends policy for effectiveness of work methods and procedures, organizations, space and man power utilization, management controls, information and documentation systems and similar functions management. Conducts or directs special studies, including systems redesign, to resolve administrative problems which arise in the normal operation of medical services.
Communicates frequently with patient, patient representatives, attorney and service officers for the purpose of resolving problems, explaining policies and procedures, adjusting complaints, recommending various courses of action in some cases denying requests. When responding to such inquiries, the incumbent represents the viewpoint of management.
Discusses, investigates and responds to employee grievances and dissatisfactions in order to resolve conflicts. Represents management at labor management meeting, provides information and resolves conflicts and/or problems that may arise and assures management officials are familiar with the negotiating agreement. Serves as deciding official/management representative for organization. Incumbent meets and negotiates with union officials to assure smooth conduct of labor relation issues. Initiates ratings, awards, and disciplinary or performance-based actions. Manages employee/labor relations matters and actively supports the EEO program. Assures all personnel have been instructed and follow operational, safety, personnel, and conduct requirements. Plays a central role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements.
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/17/2022 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11507139.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/656839600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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