Clarification from the agency

Current FDIC permanent employees with competitive status eligibility in the local commuting area. Please see "Additional Information" for available telework options.

As the IT Liaison for the COO you will: 

Work with COO management to proactively identify needs, facilitate problem resolution as necessary; coordinate within the IT area to ensure customer issues are addressed in a timely fashion; share knowledge of available IT products and services; and provide expert IT consulting services.

Provide strategic consultation to clients in defining or designing business processes and partner with appropriate IT staff to research and identify enabling technologies based on customer requirements.

Formulate innovative approaches that achieve desired business objectives, including defining system scope and objectives and assisting with business case justification.

Provide senior management with an integrated individual business and corporate-wide business perspective, assess and consult on risks and the effects of specific requirements on other business processes and system priorities while ensuring that technologies are aligned with business strategies.

Partner with business leaders, IT senior management, and peer-level managers to identify the technological cost and impact of recommended changes, help to clarify priorities, and coordinate cross-organization groups where common needs have been identified.

Create and sustain business literacy in the IT organization; maintain clarity about values, visions, meaning, and purpose in IT/business integration.

Conditions of employment

Completion Of Financial Disclosure May Be Required.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG-14 grade level or above in the Federal service.  Specialized experience is defined as serving as an advisor or consultant to senior leadership on the development and implementation of IT policies, programs and business requirements; and analyzing IT systems to address client missions, business goals, and priorities.

Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

Top ranked candidates will be referred to the selecting official for further review and consideration.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.

• Knowledge of IT theories, principles, concepts, standards and practices sufficient to develop new theories, concepts, principles and standards and to advise other IT experts on a variety of situations and issues that involve applying or adapting new theories, concepts and practices.
• Knowledge of the process, principles, and methods needed to address business case needs, including solution objectives, assumptions, alternatives, cost analyses, benefit analyses, and risk analyses.
• Knowledge on how IT affects an organization and ability to link it to redesigned business processes.
• Ability to analyze and evaluate data and information and make correct inferences or draw accurate conclusions.
• Ability to consistently develop and sustain cooperative working relationships within and across divisions and offices.
• Ability to communicate orally technical concepts in terms that are understandable to the business.
• Ability to communicate in writing technical concepts in terms that are understandable to the business.
• Ability to thrive in an environment that demands initiative, creativity, and persuasiveness.  

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.