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Network and Cloud IT Specialist

Postal Regulatory Commission
This job announcement has closed

Summary

The Postal Regulatory Commission is seeking a Network and Cloud IT Specialist to manage the Commission's cloud and network infrastructure services. The Network and Cloud IT Specialist will be part of a very small multi-disciplinary IT team that provides technology services to support the Commission's mission to ensure the transparency and accountability of the United States Postal Service.

Overview

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Hiring complete
Open & closing dates
05/20/2022 to 06/10/2022
This job will close when we have received 200 applications which may be sooner than the closing date. Learn more
Salary
$148,484 to - $176,300 per year
Pay scale & grade
ZY 7
Location
District of Columbia, DC
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
00
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
PRC 06-22
Control number
655840700

This job is open to

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Clarification from the agency

United States Citizens

Duties

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This position is in the Office of Secretary and Administration (OSA) which handles all Commission operations, including Information Technology, Finance (Budget, Accounting, Procurement), Human Resources, Strategic Planning, Facilities, Health and Safety, Records Management, Privacy, and more. As a result of these expansive responsibilities and small number of staff, OSA team members tend to possess entrepreneurial spirits, wear multiple hats, and engage in high levels of cooperation in order to ensure the Commission operates effectively and efficiently. The Commission supports a robust flexible work and telework program and scores highly on the Federal Employee Viewpoint Survey in areas of employee satisfaction.

Major Duties and Responsibilities

This position is a non-supervisory role that requires a candidate capable of designing, implementing, and managing the Commission's network and cloud infrastructure services. This position has a critical impact on the Commission's mission and is responsible for the development, implementation, and management of networking and cloud technologies.

Specifically, the Network and Cloud IT Specialist will:
  • Ensure the Commission network environment is:
    • Secured - The netwrk environment must meet or exceed minimal security standards established by OMB, NIST, and DHS.
    • Mnitored - Network devices and hosts must be monitored to ensure a standard operational profile and provide details on issues as they arise.
      • Candidate must have a working knowledge of SNMP trap management and the use of Netflow for analysis.
    • Maintained - Devices must be managed accrding to a standard life cycle. All Commission systems must perform optimally to ensure the overall performance and health of the Commission's network.
      • Candidate must provide direct hands-on support for Cisco routers and POE switches, have a working knowledge of Fortinet VPN and Firewall environments, and understand basic concepts for troubleshooting network issues.
    • Optimally Cnfigured - System must perform optimally to maximize the overall performance and health of the Commission's IT network.
  • Participate in strategic development activities for the Commission's cloud and network services.
  • Prepare technical assessment reports, design, documents, implementation and test plans, and make recommendations to senior management. Design cost benefit studies to support implementation plans.
  • Provide hands on support capability for Cisco routers and switches.
Systems maintenance and support
  • Ensure the overall security and availability of the Commission's cloud services and infrastructure; participate in regular FISMA audits; initiate and conduct routine patching; work to remediate POA&Ms as well as assist in compliance with Executive Orders and Binding Operational Directives when they are issued.
  • Evaluate, implement, test, maintain, upgrade, document and troubleshoot network security devices and tools including firewalls, intrusion detection and prevention systems (IDS/IPS), endpoint security, and security information and event management (SIEM).
  • Evaluate, implement, test, maintain, upgrade, document and troubleshoot network equipment such as routers, switches, wireless network devices, network circuits and cabling infrastructure.
  • Analyze feedback from internal Commission users and implement monitoring tools to ensure performance and security of network equipment and services.
  • Provide support to system users, including training when appropriate, to facilitate the use of network and system resources.

Requirements

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Conditions of employment

  • Relocation expenses are not authorized.
  • Employees are required to participate in direct deposit.
  • You will be required to serve a probationary period of 1 year.
  • Fair Labor Standards Act (FLSA) Status: Exempt
  • You must be a U.S. citizen or national to be eligible for this position.
  • You must successfully pass a background investigation.
  • This position may require you to submit a Public Financial Disclosure Report (OGE 278) upon entry and annually thereafter.
  • The Commission uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Qualifications

To qualify for a PRC-7, you must have at least one year of specialized experience equivalent to the PRC-6 (GS-14) band in the federal service or equivalent. Highly qualified candidates will have extensive experience managing cloud computing and network technologies, including Microsoft 365, experience in systems engineering, cloud engineering, software development, or network engineering experience with an emphasis on full lifecycle development, hardware and software analysis, cloud platform and/or network development. Specifically, experience supporting cloud technology projects that involve data management and may include containerization, storage as a service, and enterprise data platforms; and performing research into detailed technical issues related to applied cloud computing, customer environments, and compliance concerns surrounding information technology security and issues for cloud computing. Also, cloud data traffic analysis, end user support for authentication and authorization in the cloud, cloud security implications including data handling and security violations, and software as a service analysis.

In addition to meeting specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.

  1. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Considers the impact of actions/changes on all associated systems.
  2. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  3. Written/Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups in a succinct and comprehensive manner, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear, concise, organized, and/or convincing written documents and oral presentations; listens to others, attends to nonverbal cues, and clarifies information as needed.
  4. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Desirable qualifications: 8+ years of relevant experience as an IT Network or Cloud Engineer with at least 3 years of experience leading IT infrastructure projects. Candidates with multi-disciplinary backgrounds in cloud and network technology are strongly preferred.

Education

This job does not have an education requirement.

Additional information

Ethics Requirements

The Commission is committed to government ethics. As a Commission employee, you will be subject to the Standards of Ethical Conduct for Employees of the Executive Branch and the criminal conflict of interest statutes. Commission employees are also subject to Commission-specific ethics rules (39 C.F.R. subpart A of part 3001 and supplemental standards of ethical conduct [5 C.F.R. part 5601]). The supplemental standards prohibit Commission employees, as well as their spouses and dependent children, from owning any securities issued by entities that are identified on an annually published prohibited securities list. As an employee of the Commission, you must complete initial ethics training within three months of your appointment and, depending on your position, complete required financial disclosure forms within 30 days of your appointment.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. The Commission may offer Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

COVID-19 Vaccination Requirement: To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Commission will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. All employees are still required to disclose their vaccination status to the Commission.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The best-qualified applicants will be referred to the Selecting Official for further consideration and possible interviews.

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