Skip to main content
U.S. flag
Back to results

IT Program Manager (2210)

General Services Administration
Technology Transformation Service
This job announcement has closed

Summary

THIS IS A PUBLIC NOTICE. 

This position is located in the General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Services (TTS). The mission of TTS centers on improving the public’s experience with the government by helping federal agencies build, buy, and share technology that allows them to become more accessible, efficient, secure, and effective.

Overview

Help
Hiring complete
Open & closing dates
04/25/2022 to 05/09/2022
Salary
$131,178 - $176,300 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Location Negotiable After Selection, United States
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Occasional travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
22FASC311JCOTR
Control number
650583600

This job is open to

Help

Clarification from the agency

All United States citizens and nationals (residents of American Samoa and Swains Island) are eligible to apply.

Duties

Help

This Notice is issued under direct-hire authority to recruit new talent to occupations for which there is a severe shortage of candidates. We have a severe shortage of qualified applicants for our Information Technology Specialist positions. To help us fill these jobs, we have been granted “Direct Hire Authority” or DHA for IT Specialist by Executive Order 13833. This means that when we have a vacant job, we can hire any qualified candidate, either from this notice or from any source. The benefit of submitting your materials for consideration via this notice is that your submission may be shared with a hiring manager if they request resumes from this notice.

Key facts about this DHA notice:

  • TTS is seeking to fill one PERMANENT appointment at the GS-15 level.
  • Positions may be located anywhere in the United States.
  • Salary to be determined upon selection, depending on duty location.  
  • Full Time telework is available.
  • Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
  • Any selections made will be contacted by Human Resources.  No additional status notifications will be sent.
  • Your application status will not change from "application received/in review" even after the public notice has closed.

You must perform the following Major Duties utilizing expert level skill, mastery knowledge and significant IT experience:

TTS IT Product/Design Expertise on Equity/Accessibility:

  • Advises and leads external, inclusive design strategies, providing “learning opportunities” to capture a broader spectrum beyond formal training, support, and best practices to external delivery teams.
  • Defines and drives equity and IT accessibility best practices and requirements in TTS work across external agencies and business units.
  • Provides external TTS, IT product, design and related services. Provides authoritative IT advice and support incorporating Federal DEIA principles that lead to new ways of working and/or the implementation of new, innovative approaches in IT
  • Plans and leads external DEIA efforts in IT to address issues in areas where precedents do not exist; and establishes new concepts and approaches to ensure that DEIA priorities and commitments are met.
  • Leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with critical agency priorities. Partners with stakeholders to craft processes and practices that will help them deliver, design, and promote inclusive, equitable, accessible IT products, services, and platforms as well as ensures and/or defines goals and parameters.

GSA Enterprise DEIA-Related Initiatives and Presidential Priorities:

  • Collaborates with GSA’s Senior Advisor for Equity and supports GSA enterprise-wide DEIA-related initiatives and administration priorities, including Executive Orders.
  • Facilitates high level DEIA work with GSA Senior Equity Advisor, stakeholders and partners, and provides support and engages GSA special emphasis programs alongside TTS affinity groups. Performs high level work to evangelize community needs and to support GSA, DEIA related programs and services.
  • Works alongside the GSA Senior Advisor and advocates for DEIA innovation and best practices, in partnership with various executives and agency leadership.

Requirements

Help

Conditions of employment

  • US Citizens and National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with Selective Service, if you are a male born after 12/31/1959
  • Direct Deposit of salary check to financial organization required.

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Serve a one year supervisory or managerial probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here

The GS 15 step 1 base salary range starts at $131,178.00 per year. The total salary will be determined upon selection and based on the associated GS locality pay table for your assigned duty location.  

For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator please go to OPM's 2022 General Schedule (GS) Salary Calculator.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

QUALIFICATIONS

BASIC REQUIREMENTS:  Have IT-related experience demonstrating EACH of the four competencies listed below:

Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).

Customer Service - skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.

Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.

Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate; AND

SPECIALIZED EXPERIENCE REQUIREMENTS:  In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-14 level in the Federal service. Specialized experience is defined as:

  • Experience building and implementing a diversity, equity, inclusion, or accessibility strategy in a large, complex organization.
  • Experience in the delivery of technology solutions.
  • Experience with human-centered, iterative, or data-driven approaches to program design, delivery, or problem solving.
  • Direct experience with both senior executives or grassroots employee communities like employee resource groups, affinity groups, and/or
    communities of practice.
  • Experience creating executive-level communications that reflect current DEIA best practices.

Education

There is no education substitution for this position.

Additional information

Bargaining Unit status:  Non Bargaining Unit

Relocation-related expenses are not approved and will be your responsibility.  

Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.

Additional vacancies may be filled from this Public Notice in this or other GSA Organizations within the same commuting area through other means, or not at all.

Any selections made will be contacted by Human Resources.  No additional status notifications will be sent.

Your application status will not change from "application received/in review" even after the public notice has closed.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Submitted material will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Veterans' Preference does not apply to the direct hire recruitment procedures. Certain selections made under this notice will be processed as new appointments to the civil service. Current civil service employees might be given new appointments to the civil service. You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

If you are an Interagency Career Transition Assistance Plan eligible or a GSA Career Transition Assistance eligible, you must be considered well qualified to receive priority. ICTAP/CTAP. Well qualified is defined as possession of the majority of competencies required for the position and will be determined, based upon a review of your resume against the competencies required for the position being filled.


You may preview questions for this vacancy.

Technology Transformation Service

Agency contact information

John Chiu, Jr.
Phone
000-000-0000
Fax
000-000-000
Email
tts-hrstaffers@gsa.gov
Address
GSA, Technology Transformation Service
General Services Administration
Human Resources Division
2300 Main Street
Kansas City, District of Columbia 64108
United States

Visit our careers page

Learn more about what it's like to work at Technology Transformation Service, what the agency does, and about the types of careers this agency offers.

http://www.gsa.gov/portal/category/26570

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.